Dear Helen,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed your stay and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team
Dear LaTeresa,Thank you for taking the time to rate us so highly! We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
4/10 แย่
James
เดินทางกับครอบครัว
17 มี.ค. 2024
ไม่ชื่นชอบ: ความสะอาด
The hotel appeared clean initially but unfortunately a live bed bug was found on the pillow in my daughter’s bed. We took the bug to the front desk and requested a new room on a different floor which we were given by an apologetic employee. During the night a hotel employee knocked on our door at 1:30am asking if everything was ok. Apparently they had received a call saying someone was locked in the room. Unfortunately we got very little sleep during our stay.
James
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก M วันที่ 19 เม.ย. 2024
Dear James,We are sorry that you had a substandard experience at our hotel. We assure you that we will investigate our facilities and service, take the necessary measures, and make the right changes to prioritize our guests' satisfaction and comfort. We take reports of pests very seriously and taking a cue from your review, we will make sure to investigate our rooms for any kind of bugs and ensure to get the rooms pest controlled again. Allow us to convince you that what you experience is a rare instance. On that note, we request you give us another chance to rectify our errors and earn your trust!Sincerely,Management Team
Dear Jill,It warms our hearts to see that your recent stay with us was delightful. Our entire staff, thank you for your generous rating and such lovely feedback. We are thrilled to know that you loved our friendly services. We will keep up the high hospitality standards and make your future stays even more pleasant. It is a great pleasure to host a valuable guest like you. We want to thank you for your business and we look forward to seeing you soon.Best regards, The Management Team
10/10 ดีเลิศ
Tim
13 ก.พ. 2024
Tim
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก M วันที่ 19 เม.ย. 2024
Dear Tim,Thank you for taking the time to rate us so highly! We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
6/10 พอใช้
Christopher
เดินทางเพื่อธุรกิจ
2 ก.พ. 2024
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
The room was nice and beds were comfortable. My only complaint is the breakfast wasnt up to standards of other sleep inns
Christopher
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก M วันที่ 21 ก.พ. 2024
Dear Christopher,Your feedback is very valuable to us and we appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. Regarding the breakfast, we will certainly try our best to improve the quality of our services. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Sincerely, The Management Team
This looked much nicer in the pictures. The staff was super nice. The pull out couch was dirty, things under it and on the back of it.
The smell of the skunk weed all night was almost unbearable.
Jaclyn
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก M วันที่ 21 ก.พ. 2024
Dear Jaclyn,Thank you for sharing your experience and we are so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience. It has always been our priority to keep the property clean and top-notch. Going forward we will strive to adopt the best hygiene standards possible. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better.Sincerely, The Management Team
10/10 ดีเลิศ
Stacy
เดินทางเพื่อธุรกิจ
26 ม.ค. 2024
ชื่นชอบ: พนักงานและบริการ
Had truck parking and there was a restaurant in walking distance that was phenomenal! Had onsite laundry and the desk clerk even had change That is important for someone traveling with a trailer and not wanting to drive to dinner or around to get change.
Stacy
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก M วันที่ 21 ก.พ. 2024
Dear Stacy,It warms our hearts to see that your recent stay with us was delightful. Our entire staff, thank you for your generous rating and such lovely feedback. We are thrilled to know that you loved our friendly services, convenient locations, and comfortable accommodations. We will keep up the high hospitality standards and make your future stays even more pleasant. It is a great pleasure to host a valuable guest like you. We want to thank you for your business and we look forward to seeing you soon.Best regards, The Management Team
Dear Oviedo,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team
We travel the entire lower 48 for our business and we always stay here when we go through Blackwell. It’s always been a wonderful experience especially for the price, except this last visit. We checked in later than we usually do. First there was no staff at the front desk. I could hear her working in the kitchen area. I rang the bell. Waited. No one coming. I rang the bell at least 4 more times. After 15 minutes, I walked toward the kitchen and called out for help. Apparently I was a bother because the employee seemed to be very annoyed that I was disrupting her other duties. Didn’t appreciate being greeted the way I was greeted. Not sure we will be back to this particular hotel
Chris
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก M วันที่ 25 ม.ค. 2024
Dear Chris,Thank you for sharing your feedback, and we appreciate your continued loyalty. We apologize for the inconvenience during your recent stay. Rest assured, we'll address the issues you've mentioned to ensure a smoother check-in process in the future. We value your business and hope to have another opportunity to provide you with the exceptional service you've come to expect.Sincerely,Management Team
8/10 ดี
Tracy
15 ม.ค. 2024
Tracy
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก M วันที่ 18 ม.ค. 2024
Dear Tracy,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
6/10 พอใช้
darlene
เดินทางกับครอบครัว
13 ม.ค. 2024
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
stay across the stree...good breakfast and pool
it was just ok.....carpet, paint and bth need updating. Security big issue lock on "outside" door was broken so anyone could come in at any time. Breakfast not as listed...very limited and coffee and juice machines broken. No eggs, meat, fruit, etc.
darlene
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก M วันที่ 18 ม.ค. 2024
Dear Darlene,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced. We're addressing the maintenance issues immediately and enhancing security measures. Our team is also working to improve breakfast offerings. We appreciate your input and hope to welcome you back for a more enjoyable stay.Sincerely,Management Team
This was the second sleep in we stayed at on a road trip. This brand did not disappoint . I had my small pups with me and loved the cleanliness, updated decor, and complimentary breakfast. It had two waffle makers. One was the regularand the other 4 individual ones made together. I loved how easy it was to hop off and on I-35 with food options around.
Connie
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก M วันที่ 11 ม.ค. 2024
Dear Connie,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team
What I didn't like was having to listen to the clerks politics while checking in.
Robert
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก M วันที่ 28 ธ.ค. 2023
Dear Robert,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We have noted your feedback in regard to the check-in and we will certainly communicate your concerns to our top ownership. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team
Got in late. Staff was not very friendly and told us where our room was. But it was completely on the other end of the hotel than what was said. The comforters were dirty, and there was something pretty gross and chunky looking on the throw blanket (picture below). Brown stains all over some of the pillowcases. One bed had four pillows. The other had three pillows. The TV remote did not work and the DIRECTV was not even hooked up so we had to mess with that late at night. No ice bag for the ice bucket. Was basically only carbs and not very desirable. Basically the hotel just kind of grossed us out. Was not awful, just not great. We definitely would not stay there again.
Tracey
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก M วันที่ 28 ธ.ค. 2023
Dear Tracey,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. We are taking gradual steps to upgrade our property and enhance our quality services, and if given another chance, we will see to it that your future visits are completely satisfactory. Please stay assured that all necessary steps will be taken to ensure no other guest experiences what you did. We really regret the inconvenience, and we sincerely ask for another chance to serve you better in the future.Sincerely,Management Team
Dear Guest,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
The breakfast offered was waffles, biscuits and gravy, fruit and cereal
Diane
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก M วันที่ 8 ธ.ค. 2023
Dear Diane,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team
The room was not very clean. Gross brown stuff on the wall. Sheets had stains and the shower had a Busch light can in it when we arrived. No soap was provided. Said they had essentials like toothpaste and they were out of stock.
Melisa
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก M วันที่ 8 ธ.ค. 2023
Dear Melisa,We are really disheartened to know that your recent stay with us was not up to the mark. Please accept our sincere apologies on behalf of everyone for failing to meet your expectations. We have addressed your concerns regarding the cleanliness of our property straight with the housekeeping staff and we will ensure a more stringent approach from here on. What you experienced is inarguably unpleasant and we will see to it that no other guest experiences the same. Having said that, we earnestly ask another chance in the future to host you better with our improved services.Sincerely,Management Team
Dear Richard Brenda,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team
Great customer service here and very nice rooms for the money…. I stay here often!
Anthony
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก M วันที่ 3 ธ.ค. 2023
Dear Anthony,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team
8/10 ดี
ผู้เข้าพักจริง
เดินทางกับครอบครัว
22 พ.ย. 2023
ผู้เข้าพักจริง
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก M วันที่ 23 พ.ย. 2023
Dear Guest,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
Dear Jose,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team
Dear Sandi,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
Sound proof rooms were good. Mattresses in both rooms were uncommon.
Richard Brenda
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก M วันที่ 23 พ.ย. 2023
Dear Richard Brenda,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team
Dear Shawna,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team
10/10 ดีเลิศ
Barbara
2 พ.ย. 2023
Room was completely refilled after last cleaning, had to go to front desk and get soap and toilet paper.
Barbara
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก M วันที่ 2 พ.ย. 2023
Dear Barbara,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
Dear John,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
6/10 พอใช้
Jose
27 ต.ค. 2023
Jose
เข้าพัก 4 คืน, ตุลาคม 2023
การตอบกลับจาก M วันที่ 17 พ.ย. 2023
Dear Jose,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team
Frint desk staff very nice. Hotel was clean. Bed comfortable. Toliet wasnt totally bolted to the floor so rocked a little when you sat down.
bob
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก M วันที่ 26 ต.ค. 2023
Dear Bob,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team
Dear Ragenna,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
2/10 แย่มาก
sasiarpa
8 ต.ค. 2023
sasiarpa
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก M วันที่ 13 ต.ค. 2023
Dear Sasiarpa,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team
Not clean. Missing lamp shade, only half of lights in bathhroom worked. Filthy bedspread. Trash from previous occupants stil in room. Literally no breakfast. Machines broken, no waffle mix. Coffee undrinkable.
George
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก M วันที่ 13 ต.ค. 2023
Dear George,Thank you for your feedback. We apologize for the inconvenience caused by the broken safety lock and the peep hole. We are glad that the male receptionist was helpful in getting your papers printed. We appreciate your feedback and will use it to improve our services.Sincerely,Management Team
10/10 ดีเลิศ
Tara
4 ต.ค. 2023
Tara
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก M วันที่ 26 ต.ค. 2023
Dear Tara,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
Dear Alan,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
6/10 พอใช้
David
29 ก.ย. 2023
ไม่ชื่นชอบ: ความสะอาด
Breakfast is as very minimal
David
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก M วันที่ 6 ต.ค. 2023
Dear David,We appreciate you taking the time to share your review with us. Our entire staff, thank you for your modest rating. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better. Sincerely,Management Team
10/10 ดีเลิศ
Nancy
29 ก.ย. 2023
ไม่ชื่นชอบ: ความสะอาด
Nancy
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก M วันที่ 6 ต.ค. 2023
Dear Nancy,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
Dear Larry,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
This is where we always stay going back and forth to Nebraska from Texas. The price makes it easy to over look some of the small issues. It is clean. Comfortable. Breakfast is adequate. Not going to be fancy.
Lyn
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก M วันที่ 22 ก.ย. 2023
Dear Lyn,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team
Dear Jim,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
Dear Tresa,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
Dear Alan,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team
Probably the most comfortable hotel mattress I've slept on.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก M วันที่ 8 ก.ย. 2023
Dear Guest,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
10/10 ดีเลิศ
Christopher, MIDLAND
1 ก.ย. 2023
Christopher
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก M วันที่ 22 ก.ย. 2023
Dear Christopher,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
At one time this was a great place to stay but now its showing its age, rooms are showing wear and tear, bathroom mirror and shower door was a mess. Mold on tile and
Marti
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก M วันที่ 2 ก.ย. 2023
Dear Marti,We apologize for any inconvenience you experienced during your stay. Rest assured, we are actively addressing these issues to restore our hotel to its former glory. Your feedback is invaluable, and we hope to welcome you back to a refreshed and improved experience in the future.Sincerely,Management Team
Dear Daniel,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team
6/10 พอใช้
Paul
16 ส.ค. 2023
ชื่นชอบ: ความสะอาด
Had to wait on a slow computer. check-in person not really welcoming nor pleasant. Told about the rules in a turse way.
Room is ok for the dollar.
Paul
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก M วันที่ 18 ส.ค. 2023
Dear Paul,We sincerely apologize for the inconvenience you experienced during your recent stay. Your feedback is invaluable to us, and we will address the issues you mentioned with our staff to ensure a more welcoming and efficient check-in process. We appreciate your understanding and hope to have the opportunity to provide you with a more pleasant experience in the future.Sincerely,Management Team
Staff was very nice. Room is comfortable and clean.
The hallways are hot though.
Brandie
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก M วันที่ 29 ก.ค. 2023
Dear Brandie,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team
Dear Sandy,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
Dear Naomi,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team