Hello AgbekoThank you for taking the time to rate us!If it's not too much trouble, could you please take a few moments to let us know how we could have improved your stay and earned a perfect 5/5 rating? Thank you again for choosing to stay with us.

Hello Thomas Thank you for reviewing us. I'm glad our location came in handy!

Hello Susan On behalf of all of our wonderful team - thank you for being a great guest! I'm really pleased that you had a great stay - and we'd love to host you again soon.

Hi AhrenThank you for the wonderful review! We appreciate your feedback and hope to have the pleasure of hosting you again soon.

Hello there!We wanted to start by thanking you for sharing your experience with us. We're so sorry to hear that your stay wasn't as enjoyable as we would have hoped, and we understand how frustrating that can be. We want to make things right for you and wish we could have done so during your visit.We've taken your review seriously and have already implemented improvements to address the issues you raised. Your feedback is incredibly valuable to us, and we would love the opportunity to serve you better in the future. Of course, we also understand if you choose not to give us another chance.Thank you again for being our guest, and please don't hesitate to reach out if there's anything else we can do for you.

Hey there RebeccaThank you for taking the time to review us! I'm so glad to hear that you had a good time here with us.I totally agree with you on the oranges and museli for breakfast - they're my favourite part! Did you happen to try our Glorious Grapefruit Granola recipe? If not, you should definitely give it a try! You can find the step-by-step instructions at the bottom of our Granola packets. Trust me, it's simply divine!We're really looking forward to welcoming you back soon!

Hey Ali,Thank you for reviewing us - we're flattered! I'm really pleased to hear that you enjoyed your time here with us. We are looking forward to welcoming you back as a returning guest. Fingers crossed you choose us for 2025 (and 2026 too)!Wishing you a lovely April ahead.

Hello Michelle Thank you for taking the time to review us! We're so glad to hear that you had a good time here at Staying Cool. We're looking forward to welcoming you back soon!

Thank you for your feedback, Christopher! We'd love to know what we could do next time to make it a 5/5.Hopefully, we'll be seeing you again soon.

Hi James Thank you for your review - I'm really glad you liked it here with us! Hoping to welcome you back soon.

Hi Kevin I'm really glad you had a great stay - don't be a stranger!

Thanks for reviewing us, Rob! I'm so happy you loved it here and we appreciate your taking the time out to let us know.