The staff are super friendly and helpful, food is very good and well priced, my partner took a massage and really enjoyed it, the beach is lovely and it is very quiet and relaxing.
The accommodation itself is very basic, but that’s ok as long as you are aware of it. Main disadvantage for me is that toilet is outside the hut and only has cold water for showering. A solar powered water heater would be an ecofriendly option if maybe they want to upgrade at some point. Our bathroom door didn’t close because the frame was a bit rotten so when you pushed to close it would push the frame out as well. So that needs maintenance.
The other disadvantage is that the only place where you are safe from bugs and mosquitos is inside the netted bed. So you better take loads of mosquito repellent. They provide some and also coils to burn but those bugs are persistent!
We weren’t very happy with the tour we hired. The driver didn’t know where he was taking us, didn’t speak English so gave us no information and we ended up having to point at things in the map and he would drive us but we didn’t fully know what to pick so I wouldn’t recommend that.
The staff is the highlight of this place, they will do anything they can to help. We had a nice time overall and thoroughly enjoyed our visit
Im Grunde sind es immer die Verbindungen mit Menschen,
die dem Leben seinen Wert geben.
Basically it's always the connections with people
that give life its value.
W. v. Humboldt
We enjoyed the river and the ocean and all of the nature that surrounded us. The staff were attentive and kind. The food choices were good and quite delicious and at a fair price. It was a peaceful, rejuvenating resort in a natural environment.
騙されないでください。
予約確定後にフェリーターミナルシャトルサービスをお願いしたら、無料ではなく600,000のタクシーを紹介されました。Hotels.com に問合せのメールをしても、日本人で無い担当者が代わる代わる変な日本語で回答をはぐらかすします。そして、3回くらいのメールやり取りで、ブロックされました。
回答は、無料と記載されていないものは全て有料とのことです。HPのどこにもそのような記載はありませんが、担当者はあると言い張ってからブロックです。宿泊代と同じくらいのタクシー代を支払う価値があるかは、皆さんの判断です。私は騙されました。完全な詐欺です。
Don't be fooled. When I requested the ferry terminal shuttle service after the reservation, I was introduced to 600,000 taxis instead of free service. I sent inquiry emails to Hotels.com, non-Japanese representatives responded in strange Japanese words. And they blocked my email account after about three email exchanges.
Their answer is that anything not listed as free is charged. There is no such statement anywhere on HP, but they insisted it. It's up to you to decide whether it's worth paying the same taxi fee as your accommodation fee. I was deceived. It is a complete scam.
A gem, paradise in Bintan. So sereen,zen. Very friendly staff. Tasty food, Spa etc. Going back soon.
Thank you everyone. Greetz from the Netherlands.
Yasmin and Kayum
The resort is quite simple but all the essentials are here. The food is good but the breakfast could be improved as the choice is limited. The beach is sandy and very convenient for kids. It's perfectly okay for a (long) weekend. Note: be aware of the sandflies.