Dear Michelle, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear Shaylene, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear Eunju, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear Jeremy,Thank you for taking the time to review your past stay at the Elk + Ave.We are happy to hear that our front desk staff were helpful and your room quiet.Hot Tub temperature should be between 38c and 40c, but the system could have had a failure at that time.As for the microwave we do offer access to one in the common area since our rooms electrical system can't support it.We hope to welcome you back in the future,sincerelyMathieuFront Office Supervisor

Dear Scott,Thank you for your kind review. I am pleased to read your notes about our location being convenient.Regarding the Hot Tub, it is actually part of our next renovation.We look forward to your future stay here at Elk and Avenue HotelWarm RegardsMathieuFront Office SupervisorElk + Avenue Hotel

Dear Mackenzie,Thank you for your kind review. I am pleased to read your notes about our staff and found our location convenient.I will share your cleanliness feedback to our housekeeping management.We look forward to your future stay here at Elk and Avenue HotelWarm RegardsMathieuFront Office SupervisorElk + Avenue Hotel

Dear Paul,Thank you for reviewing your past stay with us,We are happy to hear that you enjoyed the hotel proximity to the downtown area and our F&B services.We hope to welcome you back in the future,Warm regards,MathieuFront Office Supervisor

Dear Nikolaus,Thank you for reviewing your past stay at the Elk +Ave.We are happy to hear that your family enjoyed the loft and was able to spread out.We hope to welcome you back in the future.Warm regards,MathieuFront Office Supervisor

Dear Tim:Thanks for providing a guest review regarding your recent visit to the Elk + Avenue Hotel.I was concerned to read that your experience with our housekeeping service didn’t meet your expectations. Please know that we take your comments and suggestions seriously. We’re committed to continuously improving how we deliver the best guest experiences. Your comments help us achieve this.Our goal is to ensure that our guests have a memorable visit and the best possible experiences. I truly apologize for the issues you encountered.At the Elk + Avenue Hotel, we have a sincere desire to offer a quality experience to all of our guests. Comments like yours help us understand our strengths and weaknesses. Thanks for taking the time to write. Your business is important to us and we do appreciate your input. Sincerely,Mathieu LecomteFront Desk SupervisorElk + Avenue Hotel

Dear Modar,Thank you for your review,We are happy to hear that you have enjoy your stay at the Elk +Ave.Sincerely,MathieuFront Office Supervisor

Dear Gloria Maria,Thank you for taking the time to rate your stay.We look forward to your future stay with us!Warm RegardsMathieuFront Office Supervisor

Dear Blesilda, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear Mellissa,Thank you for sharing your amazing experience,We are glad to hear that you enjoyed your stay with us and found the hotel location very convenient.We hope to welcome you back to our hotel in the future!Warm Regards,MathieuFront Office Supervisor

Dear Tim, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear Gianluca,Thank you for your kind review.I am glad to hear that you enjoyed your stay with us at the Elk & Avenue Hotel and found our facilities and location convenient.We look forward to your future stay with us!Warm RegardsMathieuFront Office Supervisor

Dear Cortney,Thank you for your kind review.I am glad to hear that you enjoyed your stay with us at the Elk & Avenue Hotel and found our facilities and location convenient.We look forward to your future stay with us!Warm RegardsMathieuFront Office Supervisor

Dear Brooke,Thank you for reviewing your past stay in Banff,We are glad to hear that you have enjoyed your time here at the Elk & Avenue hotel.Banff pricing is changing daily depending on the occupancy and events happening in town.As for the parking, it is effectively complicated when you have a large size vehicle. Our hotel was build way before the time of this vehicles and we do have often with that.We hope to welcome you back in the future,Warm regardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear Stephanie:Thanks for providing a guest review regarding your recent visit to the Elk + Avenue Hotel.I was concerned to read that your experience with our housekeeping service didn’t meet your expectations. Please know that we take your comments and suggestions seriously. We’re committed to continuously improving how we deliver the best guest experiences. Your comments help us achieve this.Our goal is to ensure that our guests have a memorable visit and the best possible experiences. I truly apologize for the issues you encountered.At the Elk + Avenue Hotel, we have a sincere desire to offer a quality experience to all of our guests. Comments like yours help us understand our strengths and weaknesses. Thanks for taking the time to write. Your business is important to us and we do appreciate your input. Sincerely,Mathieu LecomteFront Desk SupervisorElk + Avenue Hotel

Dear Marlene,Thank you for your kind review.I am glad to hear that you enjoyed your stay with us at the Elk & Avenue Hotel and found our location convenient. I am also happy to read your note about our coffee house Good Earth, it will be my pleasure to share it with them.We look forward to your future stay with us!Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear Valmiki Jodeph, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear Maggie, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear Gerald,Thank you for your kind review. I am pleased to read your notes about our staff and found our location convenient.I am glad to hear that we were able to accommodate your car in our underground facility.We look forward to your future stay here at Elk and Avenue HotelWarm RegardsMathieuFront Office SupervisorElk + Avenue Hotel

Dear Steve,Thank you for your review,I am glad to hear that you have enjoyed your stay with us at the Elk + Avenue. It is also a pleasure to hear that we are your fav to go in Banff.We look forward to your future stay here at Elk and Avenue HotelWarm RegardsMathieuFront Office SupervisorElk + Avenue Hotel

Dear La Keria,Thank you for your kind review. I am pleased to read your notes about our staff and found our facilities and location convenient.We look forward to your future stay here at Elk and Avenue HotelWarm RegardsMathieuFront Office SupervisorElk + Avenue Hotel

Dear Eugenia, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear Zulkarnaen, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear Jovid Ahmad,Thank you for your review.I am glad to hear that you enjoyed your stay with us at the Elk & Avenue Hotel and found our location convenient very close from the shopping center.We look forward to your future stay with us!Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear Rodney,Thank you for your review.It is disappointing that we were unable to meet your expectations and the room quality outdated.Your comfort is of the utmost priority at the Elk + Avenue and it is unfortunate were unable to meet your expectations.We hope you will give our hotel consideration in the future and thank you for your feedback.Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear Dawinder, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear Gerry, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear Joanne,Thank you for your kind review.I am glad to hear that you enjoyed your stay with us at the Elk & Avenue Hotel and found the location convenient.We look forward to your future stay with us!Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear Natasha,Thank you for your kind review,I am glad to hear that you love our location and that also choose us as your to go place in Banff.We hope to welcome you back soon.MathieuFront Office Supervisor

Dear Maria Cecilia, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Hi Mehak,Thank you for providing feedback on your stay. I was concerned to read that your experience did not meet your expectations. Please know that your comments and suggestions are taken seriously and we do review every single one. Our front desk team have looked into your reservation carefully at the time of your arrival and breakfast is not included in your reservation.We understand your frustration in this matter but we want to keep our hotel policies fair and same for all guests.Thank you for your understanding.Warm RegardsOur most important goal is to ensure that our guests have a memorable visit and the best possible experiences.

Dear Nicole,Thank you for your review.I am glad to hear that you enjoyed your stay with us at the Elk & Avenue Hotel . Our facilities are often busy during school holidays and the jacuzzi always the main area.We look forward to your future stay with us!Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear Nicole,Thank you for your kind review. We are very pleased to read your notes about our staff and loved our loft room.We look forward to your future stay here at Elk and Avenue HotelWarm Regards

Dear Annie,Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm Regards

Hi Krista,Thank you for providing feedback on your stay and found the hotel location great. We are always striving to improve our service and product and your feedback will assist us in doing so.Regards

Dear Shaina,Thank you for your kind feedback! We are glad to see that you enjoyed your stay with us and found our facilities and location convenient.And it is pleasure to hear you that you will highly recommend us.We look forward to your future stay here at Elk and Avenue HotelRegards

Dear Julie, Thank you for your rating. I am glad to hear you enjoyed your stay with us and hope to welcome you back to our hotel in the future! Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear Ruby,Thank you for your kind review.I am glad to hear that you enjoyed your stay with us at the Elk & Avenue Hotel and found our facilities and location convenient.We look forward to your future stay with us!Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel

Dear Ana,Thank you for your kind review.I am glad to hear that you enjoyed your stay with us at the Elk & Avenue Hotel and found our facilities and location convenient.We look forward to your future stay with us!Warm RegardsMathieuFront Office SupervisorElk & Avenue Hotel