ห้องสวีท, เตียงควีนไซส์ 2 เตียง | โต๊ะทำงาน, ห้องเก็บเสียง, เตารีด/โต๊ะรีดผ้า, Wi-Fi ฟรี

รีวิว ควอลิตี้สวีทส์ เซาท์

2.5 out of 5

รีวิว

7.6

ดี

คะแนน 10 - ดีเลิศ 241 จาก 647 รีวิว" "
คะแนน 8 - ดี 196 จาก 647 รีวิว" "
คะแนน 6 - พอใช้ 101 จาก 647 รีวิว" "
คะแนน 4 - แย่ 52 จาก 647 รีวิว" "
คะแนน 2 - แย่มาก 57 จาก 647 รีวิว" "

8.0/10

ความสะอาด

8.2/10

พนักงานและบริการ

7.8/10

สิ่งอำนวยความสะดวก

7.4/10

สภาพของที่พักและสิ่งอำนวยความสะดวก

8.0/10

ความเป็นมิตรต่อสิ่งแวดล้อม

รีวิว

2/10 แย่มาก

Cristal

เดินทางกับครอบครัวและเด็กเล็ก
ไม่ชื่นชอบ: พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
We booked Friday to Sunday and stayed here Friday night and was fine went back Saturday night and they didn’t want to give us 5 towels for 5 guests then someone kept knocking on our door and trying to open it and front desk did nothing there was trash all around outside and around did not feel safe there and left Saturday due to whoever knocking on our door constantly and trying to open the door had to drive all the back to SAN ANTONIO WITH 3 kids at midnight !!! Do not recommend this hotel said queen beds and definitely full size beds
เข้าพัก 2 คืน, พฤษภาคม 2024

8/10 ดี

Patricia

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Our stay was nice and clean, staff was nice a respectful. House keeping was very helpful. The only thing we didn’t like is that the hotel didn’t have blackout curtains. With the bright lights in the parking lot, you wake up at 2 am and you think it’s 7am. Our only issue. I would hope that the property will invest in. Bed was oh so comfortable 😁😁😁
เข้าพัก 6 คืน, พฤษภาคม 2024
การตอบกลับจาก B. Shah Owner Quality Suites วันที่ 17 พ.ค. 2024
Hi Patricia,Thank you for sharing your feedback about your recent stay. We're glad to hear that you found our hotel nice and clean, and that our staff, including housekeeping, were helpful and respectful. We apologize for the inconvenience caused by the lack of blackout curtains in your room. Your suggestion is valuable to us, and we'll consider it as we strive to enhance the comfort of our guests' stays.We're pleased to know that you found the bed comfortable and hope that overall, you had a pleasant experience with us. Thank you for choosing to stay at our property, and we look forward to welcoming you back in the future.Best regards,

10/10 ดีเลิศ

Raquel

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Staff was very friendly and the room was pretty clean. I wouldn’t mind staying here again.
เข้าพัก 2 คืน, พฤษภาคม 2024
การตอบกลับจาก B. Shah Owner Quality Suites วันที่ 17 พ.ค. 2024
Hi Raquel,We're delighted to hear that you enjoyed your stay at Quality Suites! Providing friendly service and clean accommodations are top priorities for us, and we're glad to hear that we met your expectations. Thank you for taking the time to share your feedback, and we'd be more than happy to welcome you back anytime you're in the area. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. Best regards,

6/10 พอใช้

George A

เดินทางกับครอบครัว
This property is very near the Interstate, there are homeless and sketchy type people in the neighborhood. We frankly did not feel safe there.
เข้าพัก 3 คืน, พฤษภาคม 2024
การตอบกลับจาก B. Shah Owner Quality Suites วันที่ 11 พ.ค. 2024
Hi George,We're sorry to hear about your concerns regarding safety during your stay. The comfort and security of our guests are of utmost importance to us, and we take such feedback seriously. Please rest assured that we continuously work to ensure the safety and well-being of all our guests.While we cannot control the presence of individuals in the surrounding neighborhood, we do take measures to maintain a secure environment within our property. We have security measures in place and work closely with local authorities to address any issues promptly.We sincerely apologize for any discomfort or unease you experienced and appreciate your feedback, which helps us to identify areas for improvement. If there's anything specific you'd like to discuss or if there are additional details you'd like to share, please don't hesitate to reach out to us directly.Your safety and satisfaction are our top priorities, and we hope to have the opportunity to welcome you back for a more positive experience in the future.Warm regards,

4/10 แย่

evangelina

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Front desk lady was rude. This place is very run down.
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก B. Shah Owner Quality Suites วันที่ 11 พ.ค. 2024
Hi Evangelina,We're truly sorry to hear about your disappointing experience during your stay. Providing courteous and attentive service is a priority for us, and we apologize if you encountered rudeness from our front desk staff. Your feedback will be addressed with our team to ensure that all guests are treated with the utmost respect and professionalism.Additionally, we apologize for any inconvenience caused by the condition of our property. We are committed to maintaining high standards of cleanliness and comfort for our guests, and we regret that we fell short of meeting your expectations in this regard.Please know that your comments are taken seriously, and we will take immediate steps to address the issues you've raised. If there's anything else you'd like to share or if there's anything we can do to make amends, please don't hesitate to reach out to us directly.We appreciate your feedback and hope to have the opportunity to regain your trust and welcome you back for a more positive experience in the future.Warm regards,

4/10 แย่

Diane, Austin

เดินทางกับครอบครัว
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Convenient But Ac was not working properly
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก B. Shah Owner Quality Suites วันที่ 11 พ.ค. 2024
Hi Diane,Thank you for your feedback, and we apologize for the inconvenience you experienced with the air conditioning during your stay. Ensuring our guests' comfort is a top priority for us, and we regret that we fell short in this regard. Please rest assured that we will address the issue with our maintenance team to ensure that it is promptly resolved.We appreciate you bringing this matter to our attention, as it allows us to improve and provide a better experience for our guests. If there's anything else we can do to make it right or if you have any other concerns, please feel free to reach out to us directly. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,

6/10 พอใช้

Julie

เดินทางกับคู่รัก
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
I want to be fair and honest. The property was not what we expected definitely dated, and did not match pictures diaplayed. Staff was respectful, but it was one of those times, the dated feel made it feel unclean. We also did not eat the FREE breakfast, which was really a morning snack. I have to say this is that one time I've been disappointed with a stay booked on expedia. I wish the property would provide up to date pictures and details on what to expect.
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก B. Shah Owner Quality Suites วันที่ 8 พ.ค. 2024
Hi Julie,Thank you for your honest feedback. We apologize that your experience did not meet your expectations. We understand the importance of accurate representations of our property, and we will work to ensure that our online photos and descriptions accurately reflect the current state of our accommodations.We appreciate your kind words about our staff's professionalism, and we will share your feedback with them. Additionally, we apologize that our breakfast offerings did not meet your expectations. We will review our offerings to see how we can enhance the breakfast experience for our guests.Your feedback is valuable to us as we continuously strive to improve our guest experience. If there are any specific areas you believe we could address to better meet your expectations, please do not hesitate to let us know. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.Warm regards,

10/10 ดีเลิศ

Diane, Austin

ชื่นชอบ: ความสะอาด, พนักงานและบริการ
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก B. Shah Owner Quality Suites วันที่ 8 พ.ค. 2024
Thank you for your positive rating! We're delighted to see that you had a satisfactory experience during your stay. If there's anything specific you particularly enjoyed or anything we can do to make your next stay even better, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.Warm regards,

2/10 แย่มาก

Ashley

ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก B. Shah Owner Quality Suites วันที่ 8 พ.ค. 2024
Hi Ashley,We're sorry to hear that your experience fell short of expectations. Your feedback is important to us, and we would appreciate hearing more about your concerns so that we can address them and improve. If there are specific issues you encountered during your stay, please let us know so that we can work to make things right. We value your input and hope to have the opportunity to regain your trust in the future.Warm regards,

10/10 ดีเลิศ

francesca

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Very clean and professional staff
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก B. Shah Owner Quality Suites วันที่ 8 พ.ค. 2024
Hi Francesca,

10/10 ดีเลิศ

Adriana

เข้าพัก 1 คืน, เมษายน 2024

6/10 พอใช้

Sanjuanita

เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก B. Shah Owner Quality Suites วันที่ 3 พ.ค. 2024
Thank you for your feedback. We appreciate you taking the time to share your thoughts about your recent stay. If there are any specific areas where you believe we could improve and enhance your experience, please feel free to let us know. Your feedback is valuable to us as we strive to continually improve our services and ensure that all our guests have a comfortable and enjoyable stay. We hope to have the opportunity to welcome you back and provide you with a better experience in the future.

10/10 ดีเลิศ

Benjamin

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
It was good and staff was nice. Would consider again
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก B Shah Owner Quality Suites วันที่ 28 เม.ย. 2024
Hi Benjamin,Thank you for your positive feedback! We're glad to hear that you had a good experience during your stay and that our staff made your visit enjoyable. We appreciate your kind words and hope to have the pleasure of welcoming you back again in the future. If there's anything specific you'd like us to improve upon for your next visit, please don't hesitate to let us know. Thank you for choosing us, and we look forward to hosting you again soon!

10/10 ดีเลิศ

Katrina

เดินทางกับคู่รัก
ชื่นชอบ: พนักงานและบริการ
Staff was so accommodating to our last minute stay. “You get what you pay for” and it was enough to get some rest after traveling for so long.
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก B. Shah Owner Quality Suites วันที่ 28 เม.ย. 2024
Hi Katrina,Thank you for your positive feedback! We're delighted to hear that our staff could accommodate your last-minute stay and that you were able to get some much-needed rest after your travels. Providing a comfortable and welcoming experience for our guests is our top priority, and we're glad we could meet your expectations. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We appreciate your kind words and hope to welcome you back again soon!

6/10 พอใช้

Ashton

เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก B Shah Owner Quality Suites วันที่ 28 เม.ย. 2024
Hi Ashton,Thank you for your rating. We're sorry to hear that your experience fell short of your expectations. If there are any specific areas where you believe we could improve, please feel free to share them with us. Your feedback is invaluable as we strive to enhance our services and provide a better experience for our guests. We hope to have the opportunity to welcome you back in the future and exceed your expectations.

8/10 ดี

Gilberto

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
It's an older facility.
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก B. Shah Owner Quality Suites วันที่ 20 เม.ย. 2024
Hi Gillberto,Thank you for sharing your feedback and giving us a 4/5 rating for your recent stay at Quality Suites. We appreciate your honesty.We understand your comment about the facility being older. We are continuously working on improvements and are actually planning a half-million dollar upgrade later this year.Thank you for choosing Quality Suites for your stay. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,

6/10 พอใช้

Eric

เดินทางกับครอบครัว
ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
Good minimal place to stay at a fair price. Not much in the area. No daily maid service unless requested. Continental breakfast included. Room needed repainting.
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก B. Shah Owner Quality Suites วันที่ 17 เม.ย. 2024
Hi Eric,Thank you for sharing your feedback regarding your recent stay at Quality Suites. We're glad to hear that you found our pricing fair and appreciated the inclusion of continental breakfast.However, we understand that there were some areas where your experience did not meet your expectations. We apologize for any inconvenience caused by the lack of daily maid service unless requested. We strive to provide a comfortable and convenient stay for our guests, and we will take your feedback into consideration.Regarding the need for repainting in the room, we appreciate your comments and will address this with our maintenance team to ensure improvements are made.Our welcome email includes information about some of the cool places to check out nearby, so please ask the front desk for suggestions during your stay for a more personalized experience.Thank you for choosing Quality Suites for your stay. We appreciate your insights and hope to have the opportunity to welcome you back in the future for an improved experience.Warm regards,

2/10 แย่มาก

Josh

เดินทางกับคู่รัก
ไม่ชื่นชอบ: พนักงานและบริการ
Staff didn't have my name in their system when i tried to check in. I decided to book again which cost me more money. Rooms smell old and dusty. Rooms do not cool very well
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก B Shah Owner วันที่ 17 เม.ย. 2024
Hi Josh,Thank you for taking the time to share your feedback regarding your recent stay at Quality Suites. We apologize for the inconvenience you experienced during your check-in process and the additional cost you incurred as a result. This is not the level of service we strive to provide, and we will investigate this issue with our front desk team to ensure it does not happen again.Please note that we do not control third-party bookings made through websites such as Expedia. These bookings can sometimes result in discrepancies in reservations. We recommend booking directly with us in the future for the most seamless experience and to receive any available promotions or discounts.We are also sorry to hear that your room smelled old and dusty and did not cool well. This does not reflect the standard of comfort we aim to offer our guests. We will address these concerns with our housekeeping and maintenance teams to improve the quality of our rooms and provide a more pleasant experience for our guests.Your feedback is important to us and will help us improve our services and facilities. We apologize for any inconvenience you experienced during your stay and hope to have the opportunity to welcome you back in the future for a better experience.Thank you for choosing Quality Suites.Warm regards,

8/10 ดี

Gary

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 4 คืน, เมษายน 2024
การตอบกลับจาก B Shah Owner Quality Suites วันที่ 28 เม.ย. 2024
Hi Gary,Thank you for your rating. We're glad to see that overall, you had a positive experience during your stay. If there's anything specific you think we could improve upon to earn that extra point next time, please feel free to let us know. Your feedback is valuable to us as we strive to continually enhance our services. We hope to have the opportunity to welcome you back for an even better stay in the future!

8/10 ดี

charles, Hanford

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Family management is very kind
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก B. Shah Owner Quality Suites วันที่ 13 เม.ย. 2024
Hi Charles,Thank you for your review and your 4/5 rating. We're pleased to hear that you found our family management to be very kind during your stay at Quality Suites.Creating a welcoming and friendly atmosphere is important to us, and we're glad that our management made a positive impression on you.If there's anything specific that could have made your experience a 5/5, please feel free to let us know. We value your feedback and strive to improve our services based on guest comments.Thank you for choosing Quality Suites for your stay. We look forward to welcoming you back in the future!Warm regards,

8/10 ดี

Donna

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
We were able to walk to a nearby restaurant Hideaway Kitchen and Bar, which was pretty good. The hotel room was clean and nice. The breakfast was terrible. There was not enough food or tables for all the people there. Need to have more than one waffle maker as there were about 7 people in line in front of us, so we just skipped it.
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก B. Shah Owner Quality Suites วันที่ 13 เม.ย. 2024
Hi Donna,Thank you for sharing your feedback and rating your stay at Quality Suites. We're glad to hear you found your room clean and nice, and that you enjoyed the nearby restaurant Hideaway Kitchen and Bar.We're sorry to hear that the breakfast did not meet your expectations. We understand the importance of providing ample food and seating for our guests, as well as ensuring a smooth experience with popular items such as waffles. Your feedback regarding the shortage of food, seating, and the availability of waffle makers is noted and will be shared with our team for review and improvement.We appreciate your insights as they help us enhance the guest experience. Thank you for staying with us, and we hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,

10/10 ดีเลิศ

Martha

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Staff was professional and friendly. ADA accessibility room was large, clean, quiet and conveniently on first floor. Breakfast, including build your own Texas shaped waffle was good. Close to main highway was convenient.
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก B. Shah Owner Quality Suites วันที่ 13 เม.ย. 2024
Hi Martha,Thank you for your fantastic review! We're thrilled to hear that you had an excellent stay at Quality Suites and that our staff was professional and friendly.It's wonderful to know that you found the ADA-accessible room to be large, clean, quiet, and conveniently located on the first floor. We strive to ensure that all guests, including those with accessibility needs, have a comfortable and enjoyable experience.We're pleased that you enjoyed the breakfast, especially the build-your-own Texas-shaped waffle, and that you found our location near the main highway to be convenient for your needs.Thank you for choosing Quality Suites for your stay, and we hope to have the pleasure of welcoming you back in the future. If there's anything we can do to make your next visit even more enjoyable, please let us know.Warm regards,

10/10 ดีเลิศ

Mona

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
The staff were helpful and friendly. This breakfast was okay, but I wish they'd had boiled eggs and not just cereal or waffles to choose from.
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก B. Shah Owner Quality Suites วันที่ 13 เม.ย. 2024
Thank you for sharing your feedback and for the perfect rating! We're delighted to hear that you found our staff helpful and friendly during your stay at Quality Suites.We appreciate your input regarding the breakfast offerings. We strive to provide a variety of options to cater to different tastes and preferences, and your suggestion to include boiled eggs is very helpful. We'll definitely take it into consideration as we continue to improve our breakfast menu.Thank you again for your review and for choosing Quality Suites. We look forward to welcoming you back in the future and providing you with an even better experience.Warm regards,

10/10 ดีเลิศ

Tomas

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Good service
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก B. Shah Owner Quality Suites วันที่ 9 เม.ย. 2024
Hi Tomas,Thank you for your positive feedback regarding the service you experienced at Quality Suites! We are delighted to hear that you had a pleasant stay and that our team was able to meet your expectations.Providing excellent service is a top priority for us, and it's always rewarding to receive recognition for our efforts. Your satisfaction is our ultimate goal, and we're thrilled that you were pleased with the level of service you received.We truly appreciate your kind words and hope to have the pleasure of welcoming you back to Quality Suites in the future. If there's anything we can do to enhance your next stay, please don't hesitate to let us know.Warm regards,

10/10 ดีเลิศ

Michael

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Property was clean, staff was friendly. They were on top of the breakfast to make sure things were restocked quickly. Made for a great stay
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก B Shah วันที่ 4 เม.ย. 2024
Hi Michael,Thank you for choosing to stay at Quality Suites South Austin and for sharing your fantastic feedback with us!We are thrilled to hear that you had such a great experience during your recent visit. Maintaining cleanliness and providing friendly service are top priorities for us, and we're delighted that both aspects of your stay met your expectations.We're glad to know that you enjoyed our breakfast offerings and that our staff ensured everything was promptly restocked. Your satisfaction is our utmost priority, and we're pleased that we could contribute to making your stay enjoyable.Thank you once again for your kind words and for rating us a perfect 5/5. We hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,

8/10 ดี

Carolina, Miami

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก B. Shah วันที่ 30 มี.ค. 2024
Hi Carolina,Thank you for taking the time to share your feedback with us. We appreciate your honesty and are glad to hear that your overall experience was positive, despite the challenges you encountered during your stay.We sincerely apologize for any inconvenience or dissatisfaction you experienced with aspects such as breakfast options, pool availability, and housekeeping services. Your comments have been duly noted, and we will use them as valuable insights to improve and enhance our services for future guests.We truly value your patronage and hope to have the opportunity to welcome you back in the future for an even better experience. If there is anything specific we can do to improve your next stay, please feel free to let us know.Warm regards,

8/10 ดี

James

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Everything was good. Breakfast was alright. Right off the hwy so easy to get around. Gas station was right behind the hotel so very cool.
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก B Shah วันที่ 24 มี.ค. 2024
Hi James,Thank you for your review! We're delighted to hear that you had a positive experience during your stay with us. It's great to know that you found our location convenient for accessing the highway and appreciated the nearby amenities like the gas station. We're glad you enjoyed your breakfast, although we'll strive to make it even better for your next visit. We look forward to welcoming you back again soon!Thanks,

10/10 ดีเลิศ

Jose

เดินทางกับครอบครัว
ชื่นชอบ: สิ่งอำนวยความสะดวก
Great service !
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Ben วันที่ 18 มี.ค. 2024
Hi Jose,Thank you for your fantastic review! We are thrilled to hear that you had a great experience with our service during your stay. Providing exceptional service to our guests is at the heart of what we do, and it's incredibly rewarding to know that we succeeded in making your stay memorable.Your kind words mean a lot to us and will be shared with our team, who works tirelessly to ensure that every guest feels welcomed and well taken care of.We appreciate your feedback and hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,

10/10 ดีเลิศ

Ashley

ชื่นชอบ: พนักงานและบริการ
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Ben วันที่ 18 มี.ค. 2024
Hi Ashley,Thank you for your outstanding rating! We are thrilled to hear that you had a perfect experience during your stay with us. Providing top-notch service and ensuring our guests' satisfaction is our utmost priority, and we're delighted that we met and exceeded your expectations.Your glowing review means the world to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We truly appreciate your feedback and look forward to welcoming you back for another flawless stay in the future.Warm regards,

10/10 ดีเลิศ

Cesar

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Perfect for business trip.
เข้าพัก 4 คืน, มีนาคม 2024
การตอบกลับจาก Owner วันที่ 19 มี.ค. 2024
Hi Cesar,Thank you for your wonderful feedback! We're thrilled to hear that our accommodations were perfect for your business trip. Providing a comfortable and convenient environment for our guests, especially those traveling for business, is something we take great pride in.We're glad that you found everything to your liking and that we could contribute to the success of your trip. Should your travels bring you back to Quality Suites, we'd be honored to host you again.Thank you for choosing us, and we look forward to welcoming you back in the future.Warm regards,

10/10 ดีเลิศ

Monica

เดินทางเพื่อธุรกิจ, เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Very persistent and just welcoming
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Ben วันที่ 19 มี.ค. 2024
Hi Monica,Thank you so much for your glowing review! We're thrilled to hear that you found our team to be persistent and welcoming during your stay at Quality Suites. Ensuring that our guests feel genuinely welcomed and supported throughout their time with us is incredibly important to us.Your kind words mean a lot to our team, and they serve as a reminder of the dedication and care we strive to provide to each and every guest.Should your travels bring you back to Quality Suites, we'd be delighted to welcome you again for another fantastic stay.Warm regards,

8/10 ดี

Melanie

เดินทางกับคู่รัก
ชื่นชอบ: พนักงานและบริการ
Owners were friendly and the property is older but they seem to be keeping it nice.
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Ben วันที่ 19 มี.ค. 2024
Hi Melanie,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our owners to be friendly and that you noticed our efforts in maintaining the property despite its age.Ensuring a pleasant and well-kept environment for our guests is a top priority for us, and we appreciate your acknowledgment of our efforts.Your feedback is invaluable to us as we continuously strive to improve our services and facilities. Should your travels bring you back to Quality Suites, we would be honored to host you again and provide you with an even better experience.Warm regards,B. ShahOwnerQuality Suites

10/10 ดีเลิศ

Monica

เดินทางเพื่อธุรกิจ, เดินทางกับคู่รัก
ชื่นชอบ: สิ่งอำนวยความสะดวก
They were so consistent and up to every need that I needed ! Very nice staff
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Ben วันที่ 19 มี.ค. 2024
Hi Monica,Thank you for your exceptional review! We're thrilled to learn that our staff at Quality Suites went above and beyond to meet your needs and provide outstanding service throughout your stay. Consistency and attentiveness are key pillars of our hospitality philosophy, and we're delighted to hear that we delivered on both fronts.Your compliments will be shared with our team, who will be encouraged by your kind words. It was a pleasure hosting you, and we hope to welcome you back soon for another exceptional experience.Warm regards,B. ShahOwnerQuality Suites

2/10 แย่มาก

Chioma

เดินทางเป็นกลุ่ม
ชื่นชอบ: พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: ความสะอาด
The property itself was decent. However, upon check-in, the room I booked was completely gone and they put me in a smaller room with no compensation. Once we get into the room and pull out the sofa couch, we go the whole day without noticing that someone has left their underwear and dirty towel underneath the sofa.
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Ben วันที่ 19 มี.ค. 2024
Hi Chioma,Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and disappointment you encountered during your stay at Quality Suites.It is truly regrettable to hear about the issues you faced upon check-in, including the room discrepancy and the cleanliness oversight. Please know that this is not the standard of service we aim to provide, and we deeply regret any discomfort or inconvenience caused.Rest assured, we will be addressing these concerns with our team to ensure that corrective measures are taken to prevent such occurrences in the future. Additionally, we will review our procedures to ensure that all rooms are thoroughly checked and cleaned to our high standards before guests arrive.We understand that this experience may have tarnished your impression of our property, but we sincerely hope for another opportunity to exceed your expectations and regain your trust. If you are willing to give us another chance, please do not hesitate to contact me directly, and I will personally ensure that your next stay with us is flawless.Once again, we apologize for the inconvenience and appreciate your valuable feedback.Warm regards,B. ShahOwnerQuality Suites

10/10 ดีเลิศ

Elizabeth

เดินทางเพื่อธุรกิจ, เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The lady who checked us in was very nice.
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Ben วันที่ 19 มี.ค. 2024
Hi Elizabeth,Thank you for your wonderful review! We're delighted to hear that the lady who checked you in provided excellent service and made your experience at Quality Suites a pleasant one.We take great pride in delivering exceptional hospitality, and it's always rewarding to receive positive feedback about our team members. Your kind words will be shared with her, and I'm sure she will be thrilled to hear about the positive impact she had on your stay.Thank you for choosing Quality Suites, and we look forward to welcoming you back for another fantastic experience in the future.Warm regards,B. ShahOwnerQuality Suites

10/10 ดีเลิศ

Javier

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Staff was Amazing, check in was fast, rooms were clean, and beds were comfortable, we stayed 3 nights including the weekend and it was very quiet. Would definitely stay here again.
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Ben วันที่ 19 มี.ค. 2024
Hi Javier,Thank you for your outstanding review! We are thrilled to hear that you had a fantastic experience during your recent stay at Quality Suites. It's wonderful to know that our staff provided amazing service, and that you found the check-in process to be fast and efficient.We're also delighted that you found your room clean, the beds comfortable, and that you enjoyed a quiet stay throughout your three nights, including the weekend. Providing a comfortable and peaceful environment is important to us, and we're pleased that we could meet your expectations in this regard.Your kind words mean a lot to us, and we truly appreciate your recommendation. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,B. ShahOwnerQuality Suites

10/10 ดีเลิศ

Haydee

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Great size room with refrigerator and microwave. Not great choices for breakfast. Just cereal, waffles and yogurt. Good coffee
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Ben วันที่ 19 มี.ค. 2024
Hi Haydee,Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed the spaciousness of your room at Quality Suites, along with the convenience of having a refrigerator and microwave.However, we apologize that our breakfast options did not fully meet your expectations. Your comments regarding the limited choices are duly noted, and we appreciate your input as we continuously strive to improve our offerings to better accommodate the preferences of all our guests.We're glad to hear that you enjoyed our coffee, and we will certainly take your feedback into consideration to enhance the breakfast experience for our guests in the future.Thank you for choosing Quality Suites, and we hope to have the opportunity to welcome you back for another great stay.Warm regards,B. ShahOwnerQuality Suites

10/10 ดีเลิศ

Emily Lynn

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Very nice staff
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Ben วันที่ 19 มี.ค. 2024
Hi Emily Lynn,Thank you for your excellent review! We're thrilled to hear that you had a pleasant experience with our staff at Quality Suites. Providing exceptional service to our guests is our top priority, and we're delighted that our team members were able to make your stay memorable.Your kind words will be shared with our staff, who will be encouraged by your feedback. We truly appreciate your recognition of their efforts.Thank you for choosing Quality Suites, and we look forward to welcoming you back for another enjoyable stay in the future.Warm regards,B. ShahOwnerQuality Suites

6/10 พอใช้

Chung Ha

เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก B Shah วันที่ 24 มี.ค. 2024
Hi Chung,Thank you for sharing your feedback. We appreciate your honest review and are glad to hear that you had an overall positive experience during your stay. If there are any specific areas where we can improve to make your next visit even better, please let us know. We value your input and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Sincerely,

8/10 ดี

Gabriel

เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Ben วันที่ 19 มี.ค. 2024
Hi Edgar,Thank you for your feedback and for choosing Quality Suites for your stay. We're glad to hear that you had a positive experience overall.Your rating of 8/10 is appreciated, and we'd love to know how we can further improve to make your next stay even better. Please feel free to share any specific suggestions or areas where we could enhance your experience. Your input is invaluable to us as we strive to exceed our guests' expectations.Thank you once again for your review, and we hope to welcome you back for an even more enjoyable stay in the future.Warm regards,B. ShahOwnerQuality Suites

10/10 ดีเลิศ

james

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Good clean hotel quiet and restful
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก B. Shah วันที่ 28 ม.ค. 2024
Hi James,Thank you for sharing your wonderful feedback with us! We are thrilled to hear that you had such a pleasant and restful stay at our hotel. Providing a clean, quiet, and comfortable environment for our guests is our top priority, and we are delighted that we were able to meet and exceed your expectations in this regard.Your perfect rating means a lot to us, and we truly appreciate your kind words. It was our pleasure to have you as our guest, and we hope to have the opportunity to welcome you back for another outstanding stay in the future.Warm regards,

10/10 ดีเลิศ

Olivia

เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Ben วันที่ 19 มี.ค. 2024
Hi Olivia,Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay at Quality Suites. Your satisfaction is our top priority, and we're delighted that we were able to meet and exceed your expectations.We truly appreciate your praise and look forward to welcoming you back for another fantastic stay in the future.Warm regards,B. ShahOwnerQuality Suites

10/10 ดีเลิศ

Frances

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Easy check-out, friendly staff. Not a deal breaker but ice machines on each floor would be nice
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Ben วันที่ 19 มี.ค. 2024
Hi Frances,Thank you for your outstanding review! We're thrilled to hear that you found the check-out process easy and that our staff were friendly during your stay at Quality Suites. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations in these aspects.Your feedback regarding the ice machines is duly noted. We appreciate your suggestion, and we'll certainly take it into consideration as we strive to enhance our guests' experience.Thank you for choosing Quality Suites, and we look forward to welcoming you back for another enjoyable stay in the future.Warm regards,B. ShahOwnerQuality Suites

2/10 แย่มาก

BYRON

เดินทางเพื่อธุรกิจ
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Filthy room stains on carpet bedding towels Room had a Stench nasty smell. Slumlord conditions.
เข้าพัก 1 คืน, มกราคม 2024

8/10 ดี

Rogerio

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Ben วันที่ 13 ม.ค. 2024
Thank you for the rating! We're glad to hear you had a positive experience overall. If there's anything specific you think we can improve upon to make your next stay even better, feel free to share. We appreciate your feedback and look forward to welcoming you back.Best regards,B ShahManager

6/10 พอใช้

Tomas

เดินทางเพื่อธุรกิจ
Breakfast is just waffles and coffee
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Ben วันที่ 13 ม.ค. 2024
Dear Tomas,Thank you for your feedback. We appreciate your input regarding our breakfast offerings. We're constantly looking to improve and diversify our options, and your comments will be considered as we enhance our breakfast selections to better meet our guests' expectations.If you have any specific preferences or suggestions for breakfast items, we'd love to hear them. We value your input and hope to provide a more satisfying breakfast experience during your next visit.Best regards,B ShahManager

10/10 ดีเลิศ

Harshit

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Nice and clean property!
เข้าพัก 4 คืน, มกราคม 2024
การตอบกลับจาก Ben วันที่ 11 ม.ค. 2024
Dear Harshit,Thank you so much for your positive feedback and the fantastic 5/5 rating! We are delighted to hear that you found our property nice and clean. Our team works hard to maintain high standards, and it's always rewarding to know when guests have a great experience.We appreciate you taking the time to share your thoughts, and we look forward to hosting you again in the future. If there's anything specific you loved about your stay or any suggestions you have, feel free to let us know.Warm regards,B. Shah

8/10 ดี

gamalier

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Great Staff
Thanks to the staff for wanting to resolve the problem I had with the reservation. They were very friendly and very attentive.
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Ben วันที่ 11 ม.ค. 2024
Dear Gamalier,Thank you for your kind words! We're pleased to hear that our staff's efforts to resolve the issue with your reservation were successful. Providing excellent service is our top priority, and it's rewarding to know that our team's friendliness and attentiveness made a positive impact on your experience.We appreciate your understanding and patience. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out.Looking forward to welcoming you again in the future!Best regards,B Shah General ManagerQuality Suites

10/10 ดีเลิศ

Annette

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก B. Shah วันที่ 8 ม.ค. 2024
Dear Annette,Thank you for the perfect 10/10 rating! We're thrilled to learn that you had such an excellent experience during your stay. Providing top-notch service and exceeding our guests' expectations are our primary goals, and it's wonderful to hear that we achieved that for you.If there's anything specific you loved about your stay or any suggestions you have for us to maintain this level of excellence, please don't hesitate to share. We appreciate your positive feedback and look forward to welcoming you back for another fantastic stay.Thank you for choosing Quality Suites ATX. We truly value your patronage.Best regards,

10/10 ดีเลิศ

Christoph

เดินทางกับครอบครัว, เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Really nice and friendly owners. The rooms are really big and the bed was comfortable. All appliances are new. The breakfast was excellent 👌 The owner checked everything every few minutes 👌 If we ever visit Austin again, we definitely would stay here again.
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก B. Shah วันที่ 8 ม.ค. 2024
Dear Christoph,Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay at Quality Suites Austin South, and that our service, room size, and comfortable bed met your expectations.It's especially rewarding to know that you appreciated the efforts of our owners to ensure everything was up to standard, and we're delighted that you found our breakfast to be excellent.We genuinely value your positive feedback, and we look forward to the possibility of hosting you again if your travels bring you back to Austin. If there's anything specific you loved about your stay, or if you have any suggestions for us to make future experiences even better, please feel free to share.Thank you for choosing to stay with us at Quality Suites Austin South. Safe travels!Best regards,