Dear Mr Rajesh Kotak, Dear Valued Guest, Thank you for staying with us and providing valuable rating. Warm regards,

Dear Valued guest, Thank you very much for your feedback!! As you have rightly mentioned, Auckland City Mission is a government organisation that is located 500 meters away from us close to Auckland Sky Tower - we have no control on where the City Mission is located and instead encourage the Mission that is in place by the government by donating items weekly instead of shying away from the organization in which we have no control over. We do not see the Mission as a problem as it is over 10 minutes’ walk away from us and we have no instances thus far during the properties life. Once again please accept our sincere apologies for the inconvenience caused and we do hope to welcoming you back in near future. Kind regards,

Dear Valued Guest,We wish to thank you for your valuable feedback.Please accept our sincere apology for the cleanliness concern you have encountered. We have noted your concerns carefully and have taken appropriate actions to avoid such re-occurrence.I hope your trip back home was fine.We now look forward to your next stay.

Dear Ms Claudia ,I thank you for your feedback and am truly sorry to hear about the inconvenience caused . Please allow me to express my sincerest apologies for the challenge you have experienced as this does not reflect at all our normal standards of service.I will obviously review this issue with the team in order to avoid any future occurrence.Warm regards ,

Dear Mr. Michael,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

Dear Ms. Tori,We wish to thank you for your valuable feedback. We are delighted to know that you liked our staff and their approach toward customer delight, we take pride in that. Please accept our sincere apology for all the inconvenience you have encountered. We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence. I hope your trip back home was fine.We now look forward to your next stay.

Dear Mr./Ms. Anurangi,We wish to thank you for your valuable feedback. We are delighted to know that you were satisfied with your stay with us.Please accept our sincere apology for any inconvenience you have encountered. I hope your trip back home was fine.We now look forward to your next stay.

Dear Ms. Donaire,We wish to thank you for your valuable feedback. We are delighted to know that you enjoyed the location of the hotel. I hope your trip back home was fine.We now look forward to your next stay.

Dear Ms. Cherise,We wish to thank you for your valuable feedback. We are delighted to know that you enjoyed your stay with us.I hope your trip back home was fine.We now look forward to your next stay.

Dear Valued Guest,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. Please accept our sincere apology for the cleanliness concern you have encountered. We have noted your concerns carefully and have taken appropriate actions to avoid such re-occurrence.I hope your trip back home was fine.We now look forward to your next stay.

Dear Valued Guest,We wish to thank you for your valuable feedback. We are delighted to know that you liked our staff and their approach towards customer delight, we take pride in that. I hope your trip back home was fine.We now look forward to your next stay.

Dear Valued Guest,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. We appreciate all constructive comments, giving us a better idea of future improvements to our services. Please accept our sincere apology for all the inconvenience you have encountered.We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence. I hope your trip back home was fine.We look forward to your next stay.

Dear Mr. Ryan,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

Dear Ms. Jody,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

Dear Ms. Marlee,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

Dear Mr. Surender,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

Dear Valued Guest,We wish to thank you for your valuable feedback. Please accept our sincere apology for the cleanliness concern you have encountered. We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence.I hope your trip back home was fine.We now look forward to your next stay.

Dear Mr./Ms. Jerram,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of our property. I hope your trip back home was fine.We now look forward to your next stay.

Dear Ms. Kaitlyn,We wish to thank you for your valuable feedback.I hope your trip back home was fine.We now look forward to your next stay.

Dear Mr./Ms. Kaniappa, We wish to thank you for your valuable feedback. we are delighted to know that you have loved your stay with us. I hope your trip back home was fine. We now look forward to your next stay.

Dear Mr. Varghese,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

Dear Valued Guest,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. Please accept our sincere apology for the cleanliness concerns and problems with the furniture that you have encountered. We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence.I hope your trip back home was fine.We now look forward to your next stay.

hank you for choosing to stay with us and we sincerely appreciate your feedback. We want to extend our sincerest apologies for the inconvenience that you had encountered within your stay with us, rest assure that we will brief and talk to all of our staff in regards with this kind of matter. Hoping to host you again during your next visit to Auckland and provide you with an exceedingly personalized experience.

Dear Mr. Paul,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

Dear Valued Guest,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. I hope your trip back home was fine.We now look forward to your next stay

Dear Mr. Wing,We wish to thank you for your valuable feedback. Please accept our sincere apology for waiting 20 mins to check-in. I hope your trip back home was fine.We now look forward to your next stay.

Dear Valued Guest,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. I hope your trip back home was fine.We now look forward to your next stay

Dear Valued Guest,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay And we are trying to do better to stay connected with us.

Dear Valued Guest,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay

Dear Valued Guest,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. I hope your trip back home was fine.We now look forward to your next stay

Dear Mr./Ms. Hidetaka, We wish to thank you for your valuable feedback. It is nice to know that you enjoyed your stay with us. I hope your trip back home was fine. We now look forward to your next stay.

Dear Mr./Ms. Nihat,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed your stay with us. I hope your trip back home was fine.We now look forward to your next stay.

Dear Valued Guest,We wish to thank you for your valuable feedback. We appreciate all constructive comments, giving us a better idea of future improvements. Please accept our sincere apology for all the inconvenience you have encountered. We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence. I hope your trip back home was fine.We now look forward to your next stay.

Dear Mr. Valeriano,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

Dear Mr. Shingo,We wish to thank you for your valuable feedback. It is nice to know that you liked our staff and their approach towards customer delight, we take pride in that. I hope your trip back home was fine.We now look forward to your next stay.

"Dear Valued Guest,We wish to thank you for your valuable feedback.Please accept our sincere apology for all the inconvenience you have encountered during your stay. "

Dear Valued Guest,We wish to thank you for your valuable feedback. We appreciate all constructive comments, giving us a better idea of future improvements to our facilities and services. Please accept our sincere apology for all the inconvenience you have encountered.We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence. I hope your trip back home was fine.We now look forward to your next stay.

Dear Valued Guest,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. We appreciate all constructive comments, giving us a better idea of future improvements to our facilities and services. Please accept our sincere apology for all the inconvenience you have encountered.We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence. I hope your trip back home was fine.We now look forward to your next stay.

Dear Valued Guest,We wish to thank you for your valuable feedback. We would appreciate if you could share your experience to give us a better idea of improving our service and facilities.I hope your trip back home was fine.We now look forward to your next stay.

Dear Valued Guest,We wish to thank you for your valuable feedback

Dear Valued Guest,We wish to thank you for your valuable feedback. We appreciate all constructive comments, giving us a better idea of future improvements to our furniture. Please accept our sincere apology for all the inconvenience you have encountered. We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence. I hope your trip back home was fine.We now look forward to your next stay.

Dear Ms. Carla,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed your stay in our hotel. I hope your trip back home was fine.We now look forward to your next stay.

Dear Valued Guest,We wish to thank you for your valuable feedback. We appreciate all constructive comments, giving us a better idea of future improvements. Please accept our sincere apology for all the inconvenience you have encountered. We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence. I hope your trip back home was fine.We now look forward to your next stay.

Dear Ms. Linda,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the amenities and the service that was provided by the hotel. I hope your trip back home was fine.We now look forward to your next stay.

Dear Ms. Janne,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

Dear Mr. Amit,We wish to thank you for your valuable feedback. I hope your trip back home was fine.We now look forward to your next stay.

Dear Mr./Ms. Indira,We wish to thank you for your valuable feedback. Please accept our sincere apology for all the inconvenience you have experienced regarding air-conditioning as have encountered a sudden air-conditioning issue in the building.I hope your trip back home was fine.We now look forward to your next stay.

Dear Mr. Aleksey,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. I hope your trip back home was fine.We now look forward to your next stay.

Dear Mr./Ms. Tehere,We wish to thank you for your valuable feedback. It is nice to know that you enjoyed the location of the hotel. Please accept our sincere apology for all the inconvenience you have encountered.I hope your trip back home was fine.We now look forward to your next stay.