ล็อบบี้

รีวิว เรดรูฟอินน์ พลัส+ แอตแลนตา - บัคเฮด

2.5 out of 5
เรดรูฟอินน์ พลัส+ แอตแลนตา - บัคเฮด
1960 North Druid Hills Road NE, I-85 At North Druid Hills Road, Exit #89, Atlanta, GA

รีวิว

6.2
คะแนน 10 - ดีเลิศ 225 จาก 1007 รีวิว" "
คะแนน 8 - ดี 227 จาก 1007 รีวิว" "
คะแนน 6 - พอใช้ 186 จาก 1007 รีวิว" "
คะแนน 4 - แย่ 148 จาก 1007 รีวิว" "
คะแนน 2 - แย่มาก 221 จาก 1007 รีวิว" "

6.2/10

ความสะอาด

7.4/10

พนักงานและบริการ

5.6/10

สิ่งอำนวยความสะดวก

6.2/10

สภาพของที่พักและสิ่งอำนวยความสะดวก

6.2/10

ความเป็นมิตรต่อสิ่งแวดล้อม

รีวิว

2/10 แย่มาก

Robert

เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Chirell RediResponse Specialist วันที่ 2 พ.ค. 2024
Dear Robert,Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ATLANTA - BUCKHEAD and I are saddened your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope we have the opportunity to see you again in the future. Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 ดีเลิศ

Alexander

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Loved the location!
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Oshane RediResponse Specialist วันที่ 10 เม.ย. 2024
Dear Alexander, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF PLUS+ ATLANTA - BUCKHEAD regarding the location. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

4/10 แย่

Robert

ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Oshane RediResponse Specialist วันที่ 7 เม.ย. 2024
Hello Robert, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ATLANTA - BUCKHEAD and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

10/10 ดีเลิศ

SERGEI

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Recordo, Rediresponse Specialist วันที่ 4 เม.ย. 2024
Hello Sergei, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Atlanta - Buckhead and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

8/10 ดี

grace

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Location
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Nishaye RediResponse Specialist วันที่ 29 มี.ค. 2024
Hello Grace,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Atlanta - Buckhead. We aim to deliver a positive experience for all out guests and we're happy you were satisfied with your visit, prompting your 4/5 score. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

6/10 พอใช้

Christina, Evans

ชื่นชอบ: พนักงานและบริการ
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Kamaria RediResponse Specialist วันที่ 27 มี.ค. 2024
Hello Christina, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ATLANTA - BUCKHEAD and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

8/10 ดี

josie

ชื่นชอบ: ความสะอาด, พนักงานและบริการ
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Carla RediResponse Specialist วันที่ 26 มี.ค. 2024
Hello Josie, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Atlanta - Buckhead and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

2/10 แย่มาก

Ian

เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Sharma RediResponse Specialist วันที่ 14 เม.ย. 2024
Hello Ian, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ ATLANTA - BUCKHEAD and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

6/10 พอใช้

Jennifer

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: พนักงานและบริการ
I felt neutral about the room and property, to be honest, but what really stood out was the staff. The customer service we received from the manager on duty around 1pm on 3/12/24 was really above and beyond, and I am so appreciative of everything he did for us. He was super friendly and professional, and he just made the stay that much better. He was also just as delightful when we checked out the following morning. I'd definitely stay there again for that reason alone!
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Gabrielle RediResponse Specialist วันที่ 19 มี.ค. 2024
Thank you for taking a moment to leave a review, Jennifer. The staff and I at the Red Roof Inn PLUS+ Atlanta - Buckhead appreciate your 3/5 score following your stay. I am thrilled that our staff went above and beyond to ensure your stay with us was good. However, you stated that you felt neutral about the room and property. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 ดีเลิศ

cesar

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Muy bueno y facil
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Chirell RediResponse Specialist วันที่ 13 มี.ค. 2024
Dear Cesar,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Atlanta - Buckhead . It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our very good and easy location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 ดีเลิศ

Rito

ชื่นชอบ: พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: ความสะอาด
Their was a lot of trees around and it was quite
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Chirell RediResponse Specialist วันที่ 5 มี.ค. 2024
Dear Rito,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Atlanta - Buckhead. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Redroof look forward to seeing you in your future travels.Sincerely,ChirellRediResponse Specialist

6/10 พอใช้

Ignacio

ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
The room had comforter with stains on it. Shower wasn’t clean. Other than that it was an ok stay.
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Nishaye RediResponse Specialist วันที่ 25 ก.พ. 2024
Dear Ignacio, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn PLUS+ Atlanta - Buckhead. We value you as a our guest and welcome your 3/5 score. The less than ideal concern you mentioned regarding the uncleanliness of the sheets and the shower is truly regrettable. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. We encourage guests to notify our staff immediately about any concerns, as we strive to ensure a comfortable and enjoyable experience for all. Our Red Roof team value your feedback and will address the issues with our staff to ensure improvements are made. Please know that we value you as our guest and appreciate your business. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 ดีเลิศ

Sanchez

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Recordo Rediresponse Specialist วันที่ 20 ก.พ. 2024
Hello Sanchez, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Atlanta - Buckhead and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 ดีเลิศ

Albert

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Great for price and location.
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Gabrielle RediResponse Specialist วันที่ 11 ก.พ. 2024
Dear Albert, Everyone here at the Red Roof Inn PLUS+ Atlanta - Buckhead was proud to see your 5/5 score. I am thrilled that our great price and location pleased you.  At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely, Red Roof Management

2/10 แย่มาก

Ekaterina

เดินทางกับครอบครัว
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
การตอบกลับจาก Samantha Rediresponse Specialist วันที่ 9 ก.พ. 2024
Thank for your review, Ekaterina. The staff at the RED ROOF PLUS+ ATLANTA - BUCKHEAD and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 ดีเลิศ

Lakenzie

เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก OnielRediresponse Specialist วันที่ 27 ม.ค. 2024
Hi Lakenzie,Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Atlanta - Buckhead. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

2/10 แย่มาก

Russell

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก
การตอบกลับจาก Sharma RediResponse Specialist วันที่ 16 ม.ค. 2024
Hello Russell, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ ATLANTA - BUCKHEAD and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

6/10 พอใช้

dylan

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
Noisy
Some one next to me had dog barking and the other guest was arguing
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Sharma RediResponse Specialist วันที่ 16 ม.ค. 2024
Thank you for taking the time to leave a review, Dylan. We appreciate your 3/5 score following your stay at our hotel Red Roof PLUS+ ATLANTA - BUCKHEAD. However, you indicated that the noise disturbance hindered your experience. It is our goal to provide a comfortable stay for all our guests, so I am sorry to hear this was not the impression we left you with.In the future, should you stay with us again, please contact our front desk immediately to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely, Red Roof Management

10/10 ดีเลิศ

Brian

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Sharma RediResponse Specialist วันที่ 13 ม.ค. 2024
Hello Brian, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ ATLANTA - BUCKHEAD and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

4/10 แย่

Maleah

เดินทางกับครอบครัว
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
There was a used bath rag over the shower curtain when we got there. By the second night, the sink drain was completely broken, leading all of the water to splash on the floor. Not my favorite experience.
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Kamaria RediResponse Specialist วันที่ 11 ม.ค. 2024
Dear Maleah,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ ATLANTA - BUCKHEAD. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the broken drain, the lack of cleanliness of the bath rag and the other issues highlighted which hindered your stay. I will be sharing your comments with the management team in an effort to have your concerns addressed. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

6/10 พอใช้

ผู้เข้าพักจริง

ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 6 คืน, ธันวาคม 2023
การตอบกลับจาก Kamaria RediResponse Specialist วันที่ 11 ม.ค. 2024
Dear Valued Guest, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ATLANTA - BUCKHEAD and I appreciate your 3/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

6/10 พอใช้

Timothy

เดินทางเป็นกลุ่ม
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Kamaria RediResponse Specialist วันที่ 11 ม.ค. 2024
Hello Timothy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ATLANTA - BUCKHEAD and I appreciate your 3/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 ดีเลิศ

shauna

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Wish we had a fridge and microwave.
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Chirell RediResponse Specialist วันที่ 4 ม.ค. 2024
Dear Shauna,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Atlanta - Buckhead. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with not having a microwave and refrigerator in the room type reserved. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChirellRediResponse Specialist

2/10 แย่มาก

Robert

เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Chirell RediResponse Specialist วันที่ 4 ม.ค. 2024
Dear Robert,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Atlanta - Buckhead and I are saddened to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist

8/10 ดี

Dorian

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
It was little dated but over all great- hardly no one there.
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Carla RediResponse Specialist วันที่ 2 ม.ค. 2024
Dear Dorian,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Atlanta - Buckhead. I am glad to read that you were pleased with your overall stay, prompting your 8/10 score. However, it seemed your stay fell short of your expectation due to the situation you described regarding the upkeep of the hotel. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

8/10 ดี

Markeeta

เดินทางเป็นกลุ่ม
ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Chirell RediResponse Specialist วันที่ 31 ธ.ค. 2023
Dear Markeeta,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Atlanta - Buckhead and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChirellRediResponse Specialist

10/10 ดีเลิศ

Kenneth

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Chevanese RediResponse Specialist วันที่ 26 ธ.ค. 2023
Thank you for your positive rating, Kenneth, following your stay at the Red Roof PLUS+ Atlanta - Buckhead . The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 ดีเลิศ

Kurt

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Chevanese RediResponse Specialist วันที่ 25 ธ.ค. 2023
Thank you for your positive rating, Kurt, following your stay at the Red Roof Inn PLUS+ Atlanta - Buckhead . The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 ดี

Samba

เข้าพัก 8 คืน, ธันวาคม 2023
การตอบกลับจาก Dannielle Rediresponse Specialist วันที่ 18 ธ.ค. 2023
Hello Samba, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ATLANTA - BUCKHEAD and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

4/10 แย่

Dillon

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Dannielle Rediresponse Specialist วันที่ 15 ธ.ค. 2023
Hello Dillon, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ATLANTA - BUCKHEAD and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely, Red Roof Management

2/10 แย่มาก

Janet, Murrells Inlet

เดินทางเพื่อธุรกิจ, เดินทางกับครอบครัว
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
This property is just out dated, gross, and dirty.
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Kamaria RediResponse Specialist วันที่ 6 ธ.ค. 2023
Dear Janet,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ ATLANTA - BUCKHEAD. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the upkeep of the location and the lack of cleanliness. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

4/10 แย่

Couryiah

เดินทางเพื่อธุรกิจ
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Some of the lights didn’t work. There was no refrigerator in the room. The tub and the sink was nasty. The curtains were broken. Paint was chipped and stripped. I was not expecting it to be that way
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Kamaria RediResponse Specialist วันที่ 6 ธ.ค. 2023
Dear Couryiah,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ ATLANTA - BUCKHEAD. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the dysfunctional lights in the room, the curtains not being to your liking and the other issues highlighted which hindered your stay. I will be sharing your comments with the management team in an effort to have your concerns addressed. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

8/10 ดี

QIRAAT

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
It’s ok
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Kamaria RediResponse Specialist วันที่ 5 ธ.ค. 2023
Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ ATLANTA - BUCKHEAD. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,Red Roof Management

2/10 แย่มาก

ANJA

เดินทางกับครอบครัว, เดินทางเป็นกลุ่ม, เดินทางกับคู่รัก, เดินทางกับครอบครัวและเด็กเล็ก
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
This has to be the most filty most u safe hotel i have stayed in to date. You literally cant go out at night cause there is some one standing out on the steps selling drugs or asking you if you want to buy them. The pictures are a complete lie. And the prostitute hoes use the parking lot as there trick stations. STAY FAR AWAY FROM HERE

2/10 แย่มาก

Kenneth

เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Gabrielle RediResponse Specialist วันที่ 20 ธ.ค. 2023
Thank you for taking a moment to leave a review, Kenneth. The staff and I at the Red Roof Inn PLUS+ Atlanta - Buckhead were disappointed to see your 1/5 score following your stay. In order to understand what prompted your 1/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Red Roof Management

2/10 แย่มาก

Russell

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
It was horrible. The managers were rude and unprofessional.
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Kamaria RediResponse Specialist วันที่ 22 พ.ย. 2023
Dear Russell,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ ATLANTA - BUCKHEAD. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the encounter you had with our staff and the other issues highlighted which hindered your stay. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

10/10 ดีเลิศ

Kenneth

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Sharma RediResponse Specialist วันที่ 21 พ.ย. 2023
Hello Kenneth, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ ATLANTA - BUCKHEAD and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

10/10 ดีเลิศ

Virgil

เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Dannielle Rediresponse Specialist วันที่ 20 พ.ย. 2023
Hello Virgil, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ATLANTA - BUCKHEAD and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 ดีเลิศ

Russell

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Very friendly staff and great area.
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Xao Red Roof Management RediResponse Specialis วันที่ 19 พ.ย. 2023
Thanks for sharing your feedback with us, Russell. The staff at our Red Roof Inn PLUS+ Atlanta - Buckhead was elated to see that we earned your 5/5 score. You mentioned some highlights, such as our friendly staff, along with our great area, which were pleasing to read. On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Respectfully,XaoRed Roof ManagementRediResponse Specialist

10/10 ดีเลิศ

Melinda

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Toni-Ann RediResponse Specialist วันที่ 15 พ.ย. 2023
Hello Melinda,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 ดีเลิศ

Melinda

เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Kamaria RediResponse Specialist วันที่ 14 พ.ย. 2023
Hello Melinda, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ATLANTA - BUCKHEAD and I appreciate your 5/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

2/10 แย่มาก

EDGAR

เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Kamaria RediResponse Specialist วันที่ 6 ธ.ค. 2023
Hello Edgar, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ATLANTA - BUCKHEAD and I are disappointed to see your 1/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 ดีเลิศ

Melinda

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Dannielle Rediresponse Specialist วันที่ 11 พ.ย. 2023
Hello Melinda, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ATLANTA - BUCKHEAD and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

6/10 พอใช้

Derek

ชื่นชอบ: พนักงานและบริการ
เข้าพัก 6 คืน, ตุลาคม 2023
การตอบกลับจาก Recordo Rediresponse Specialist วันที่ 9 พ.ย. 2023
Hello Derek, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ATLANTA - BUCKHEAD and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 ดีเลิศ

Melinda

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Amazing experience
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Recordo Rediresponse Specialist วันที่ 7 พ.ย. 2023
Hello Melinda,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ ATLANTA - BUCKHEAD. It's great to see you had an amazing experience, resulting in a 10/10 score. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

4/10 แย่

Elizabeth

ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
Disappointing.
The service was good but as soon as we walked into the room it was pretty disappointing. It didn’t look anything like the pictures from the site we booked on and did not look like it was cleaned before us. There was multiple hairs found on the bed as well as in the sink. Hand smudges all over the mirror and walls were very dirty. The bed was comfortable but we did bring our own sheets and pillows and we are glad we did. Very sketchy looking and feeling with people constantly walking around the lot.
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Recordo Rediresponse Specialist วันที่ 6 พ.ย. 2023
Dear Elizabeth,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ ATLANTA - BUCKHEAD. I'm happy you were pleased with how comfortable our beds are. However, you stated that you encountered poor housekeeping conditions. Please know that this isn't the level of service that Red Roof stands for and will take your comments into consideration so that we may improve our customers experience. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

6/10 พอใช้

Brandon

เดินทางเป็นกลุ่ม
ไม่ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
เข้าพัก 8 คืน, ตุลาคม 2023
การตอบกลับจาก Oniel Rediresponse Specialist วันที่ 30 ต.ค. 2023
Hi Brandon,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating, following your stay at the Red Roof Inn PLUS+ Atlanta - Buckhead. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist

2/10 แย่มาก

Isai

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Oniel Rediresponse Specialist วันที่ 30 ต.ค. 2023
Hi Isai,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating, following your stay at the Red Roof Inn PLUS+ Atlanta - Buckhead. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist

6/10 พอใช้

Elvin

ชื่นชอบ: ความสะดวกสบายของห้องพัก
ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 5 คืน, ตุลาคม 2023
การตอบกลับจาก Oniel Rediresponse Specialist วันที่ 30 ต.ค. 2023
Hi Elvin,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating, following your stay at the Red Roof Inn PLUS+ Atlanta - Buckhead. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist

2/10 แย่มาก

Rondel

เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Oniel Rediresponse Specialist วันที่ 27 ต.ค. 2023
Hi Rondel,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating following your stay at the Red Roof Inn PLUS+ Atlanta - Buckhead. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist