บริเวณภายนอก

รีวิว อเมริกาส์เบสต์แวลลูอินน์ ดักลาสวิลล์

2.5 out of 5

รีวิว

7.2

ดี

คะแนน 10 - ดีเลิศ 279 จาก 967 รีวิว" "
คะแนน 8 - ดี 277 จาก 967 รีวิว" "
คะแนน 6 - พอใช้ 198 จาก 967 รีวิว" "
คะแนน 4 - แย่ 90 จาก 967 รีวิว" "
คะแนน 2 - แย่มาก 123 จาก 967 รีวิว" "

7.2/10

ความสะอาด

7.6/10

พนักงานและบริการ

6.4/10

สิ่งอำนวยความสะดวก

7.0/10

สภาพของที่พักและสิ่งอำนวยความสะดวก

7.4/10

ความเป็นมิตรต่อสิ่งแวดล้อม

รีวิว

4/10 แย่

Joycetta

เดินทางกับครอบครัว
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
There was hair in the sink and the faucet was dirty. I cleaned the faucet myself that's how dirty it was. I went to the office to check out around 5am. I rang the bell and called the number, I let the phone ring over 20 times, no response. I could see a back pack and an eaten banana so some was there.
เข้าพัก 3 คืน, พฤษภาคม 2024
การตอบกลับจาก Manager วันที่ 6 พ.ค. 2024
Hello Joycetta,We appreciate your feedback and apologize for any inconvenience you experienced. We will address the housekeeping issues mentioned with our team. Our front desk staff typically respond to calls promptly, and we'll investigate why this wasn't the case during your checkout. Your comments help us improve our services for future guests.

8/10 ดี

Keith

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
Check in was good. Room was clean & comfortable. It said free breakfast, but it was more like free breakfast snacks, just muffin packs. Other than that, our stay was cool & quiet.
เข้าพัก 7 คืน, เมษายน 2024
การตอบกลับจาก Guest Relations Management วันที่ 25 เม.ย. 2024
Hi Keith,Thank you for taking the time to provide feedback on your recent stay at our establishment. We are pleased to hear that your check-in experience was smooth and that you found your room clean and comfortable. Ensuring a pleasant and comfortable stay for our guests is our top priority.We appreciate your comment regarding the breakfast offerings. Your feedback is important to us as we continuously strive to improve our services and offerings. We will review our breakfast options to ensure we provide a more satisfying and varied selection for our guests.We are glad to hear that you enjoyed a cool and quiet stay with us. Providing a peaceful environment for our guests is part of our commitment to ensuring a restful experience.Thank you for choosing our establishment, and we hope to have the opportunity to welcome you back in the future. If you have any further suggestions or if there is anything else we can do to enhance your experience, please do not hesitate to let us know. We value your feedback and appreciate your patronage.

4/10 แย่

Andrew

เดินทางกับครอบครัว
I booked a non smoking room and it smell badly of smoke , when I asked to move they said all smell like that
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Manager วันที่ 23 เม.ย. 2024
Hello Andrew, We apologize for any inconvenience you experienced during your stay. Our team strives to uphold high cleanliness standards, and we will address this concern with our staff to ensure we meet expectations. Your feedback is valuable to us, and we appreciate you bringing this to our attention.

2/10 แย่มาก

Steve

เดินทางกับคู่รัก
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Cockroaches, chunks of paint, falling off the ceiling, shower curtain rod brackets, broken out of the wall, room door hinges broken, the door would not fully close. It looks like a police battering ram broke the door off of its hinges and someone did a terrible job trying to reattach it with a couple of screws and a metal bracket. Light switches were cracked and people were working on cars and trucks in the parking lot with loud tools until 11 o’clock at night.
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Guest Relations Management วันที่ 12 เม.ย. 2024
Hi Steve,Thank you for sharing your detailed feedback about your recent stay at our hotel. Firstly, we are sorry for the issue you had with your room. Our team will conduct a thorough inspection of the affected area and take immediate action to rectify the situation.We regret that you experienced issues with paint falling off the ceiling and broken shower curtain rod brackets. We strive to maintain our rooms in good condition, and your feedback will be shared with our maintenance team, and we will ensure that the necessary repairs are promptly carried out.As for the condition of the room door hinges and the door itself. It is unacceptable that you encountered such a poorly repaired door. We will investigate this matter thoroughly and take immediate steps to rectify the situation. Our goal is to provide a safe and secure environment for our guests.Regarding the cracked light switches, we will inspect the room thoroughly to identify and replace any damaged or faulty switches to ensure the safety and comfort of our guests.Regaring the disturbance caused by noise from individuals working on cars and trucks in the parking lot, we strive to maintain a peaceful environment for our guests, and we will address this issue with our security team to ensure that such disruptions are minimized in the future.Your feedback is invaluable to us as we continuously strive to improve our facilities and services. We appreciate your patience and understanding as we work to address these matters. If there is anything else we can do to rectify the situation or if you have any further comments, please do not hesitate to reach out to us directly. We are committed to ensuring your satisfaction as our guest.

4/10 แย่

Donte

เดินทางเพื่อธุรกิจ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Housekeeping will not knock before they enter People hang out in the parking lot Be aware of your surroundings
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Manager วันที่ 19 มี.ค. 2024
Hello Donte, We appreciate your feedback and take all comments seriously to improve our guests' experiences. Your safety is our priority, and we recommend reaching out to the management team with any concerns for further assistance.

10/10 ดีเลิศ

Britney

เดินทางกับครอบครัวและเด็กเล็ก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Great
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Guest Relations Management วันที่ 14 มี.ค. 2024
Hi Britney,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

8/10 ดี

Leon

เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Guest Relations Management วันที่ 15 มี.ค. 2024
Hi Leon,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.

10/10 ดีเลิศ

Clifford

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Quite
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Guest Relations Management วันที่ 7 ก.พ. 2024
Hi Clifford,Thank you for your positive feedback. We are thrilled to hear that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

4/10 แย่

Kendrick

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Guest Relations Management วันที่ 31 ม.ค. 2024
Hi Kendrick,Thank you for sharing your feedback with us.We apologize for any shortcomings you experienced during your recent visit to our hotel. Your satisfaction is of utmost importance to us, and we regret that we were unable to meet your expectations on this occasion.Your feedback is invaluable to us as we continually strive to improve the guest experience. We appreciate your understanding and assure you that we take your concerns seriously. Our team will carefully review your feedback and make the necessary adjustments to ensure that we provide a much better experience for our valued guests.We genuinely hope that you will give us another opportunity to exceed your expectations in the future. It would be our pleasure to welcome you back and provide you with the exceptional stay you deserve.Thank you once again for your feedback, and we look forward to the opportunity to serve you better.

8/10 ดี

Yaye

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Es comodo para descansar. Esta limpio y funcional
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Guest Relations Management วันที่ 31 ม.ค. 2024
Hi Yaye,Thank you for sharing your feedback about your recent stay at our hotel. We are delighted to hear that you found our hotel comfortable for resting. Providing a comfortable environment for our guests to relax and recharge is our top priority.We are also pleased to hear that you found our hotel to be clean and functional. Maintaining cleanliness and ensuring that all facilities are in good working order are important aspects of our commitment to providing a positive guest experience.We appreciate your kind words, and we will continue to strive for excellence in providing comfortable, clean, and functional accommodations for our guests. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.

10/10 ดีเลิศ

Tariq

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Guest Relations Management วันที่ 5 ม.ค. 2024
Hi Tariq,It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!

8/10 ดี

Chandreca

เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Guest Relations Management วันที่ 13 ม.ค. 2024
Hi Chandreca,Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

10/10 ดีเลิศ

Samantha

เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Guest Relations Management วันที่ 14 ธ.ค. 2023
Hi Samantha,It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!

2/10 แย่มาก

Rosnesha

เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Guest Relations Management วันที่ 14 ธ.ค. 2023
Hi Rosnesha,We appreciate you taking the time to provide your feedback.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your feedback as we constantly look for ways to enhance the guest experience at our hotel.We sincerely hope you will come back so we can give you a much better experience.

6/10 พอใช้

Javana

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
การตอบกลับจาก Guest Relations Management วันที่ 8 ก.พ. 2024
Hi Javana,Thank you for sharing your feedback with us.We apologize for any shortcomings you experienced during your recent visit to our hotel. Your satisfaction is of utmost importance to us, and we regret that we were unable to meet your expectations on this occasion.Your feedback is invaluable to us as we continually strive to improve the guest experience. We appreciate your understanding and assure you that we take your concerns seriously. Our team will carefully review your feedback and make the necessary adjustments to ensure that we provide a much better experience for our valued guests.We genuinely hope that you will give us another opportunity to exceed your expectations in the future. It would be our pleasure to welcome you back and provide you with the exceptional stay you deserve.Thank you once again for your feedback, and we look forward to the opportunity to serve you better.

4/10 แย่

Dawn

เดินทางกับสัตว์เลี้ยง, เดินทางกับครอบครัว
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
We stayed in the smoking rooms but they had cockroaches.
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Guest Relations Management วันที่ 30 พ.ย. 2023
Hi Dawn,Thank you for taking the time to share your feedback. We regret to discover that you weren't thoroughly impressed with us during your most recent stay.  It is our primary aim to give you a comfortable and accommodating experience and it is disheartening to hear that this is not the impression we left you with. We apologize for the presence of cockroaches in your room. That should not have been the case and we terribly regret this incident.Please know that your voice is of tremendous importance to us and we are confronting the issues that you mentioned to ensure that no guest has this experience in the future. We are investigating and addressing these matters with the appropriate department. Your feedback is important to us as we continuously seek ways to improve the guest experience in our hotel. I do hope you'll return and let us show you a far better experience.

8/10 ดี

maicie

เข้าพัก 6 คืน, พฤศจิกายน 2023
การตอบกลับจาก Guest Relations Management วันที่ 29 พ.ย. 2023
Hi Maicie,Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

10/10 ดีเลิศ

Willard

ชื่นชอบ: พนักงานและบริการ
It was cheap and affordable but one of the towels in the bathroom was dirty
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Guest Relations Management วันที่ 26 พ.ย. 2023
Hi Willard, We value the time you took to share your impressions of your stay at our hotel.We want to provide every guest with a warm and welcoming experience, and we are delighted that you have enjoyed most aspects of your stay.Thank you for your feedback on the towels. We apologize for the inconvenience. We shall address this issue with our housekeeping team. Given that we are always looking for ways to improve the hotel experience for our guests, this will help us to recognize our strengths and address our areas for improvement.Thank you for sharing this review and we look forward to seeing you again!

6/10 พอใช้

Leeann

เดินทางกับครอบครัว
The bathrooms were dirty and beds and pillows were like sleeping on rocks and the floors were dirty
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Guest Relations Management วันที่ 15 พ.ย. 2023
Hi Leeann,Thank you for taking the time to share your feedback. We regret to discover that you weren't thoroughly impressed with us during your most recent stay.  It is our primary aim to give you a comfortable and accommodating experience and it is disheartening to hear that this is not the impression we left you with. We sincerely apologize for the issues you encountered during your stay, especially the dirty bathroom and uncomfortable beds and pillows.Please know that your voice is of tremendous importance to us and we are confronting the issues that you mentioned to ensure that no guest has this experience in the future. We are investigating and addressing these matters with the appropriate department. Your feedback is important to us as we continuously seek ways to improve the guest experience in our hotel. I do hope you'll return and let us show you a far better experience.

8/10 ดี

Javana

ชื่นชอบ: พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: ความสะอาด
Room was a little dirty had baby roaches in the bathroom and the floor wasnt vacumed, had toenail on the floor and bed had hair in it.
การตอบกลับจาก Manager วันที่ 12 พ.ย. 2023
Hello Javana,Thank you for sharing your experience with us. We are sorry to hear that your room did not meet your expectations in terms of cleanliness. We take these matters seriously and will share your feedback with our housekeeping team for immediate improvement. Your satisfaction is our top priority and we apologize for any inconvenience caused.

2/10 แย่มาก

Tonya

เดินทางเพื่อธุรกิจ
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Guest Relations Management วันที่ 10 พ.ย. 2023
Hi Tonya,We appreciate you taking the time to provide your feedback.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your feedback as we constantly look for ways to enhance the guest experience at our hotel.We sincerely hope you will come back so we can give you a much better experience.

10/10 ดีเลิศ

Demetria

เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Guest Relations Management วันที่ 23 พ.ย. 2023
Hi Demetria,It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!

10/10 ดีเลิศ

Samuel

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Manager วันที่ 4 พ.ย. 2023
Hello Samuel,Thank you for taking the time to provide feedback on your recent stay. We appreciate your positive rating and it's great to hear that you had a fantastic experience with us. We strive to provide exceptional service and a memorable stay for all our guests. We hope to welcome you back in the future for another outstanding stay.

10/10 ดีเลิศ

Javier

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Ok
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Guest Relations Management วันที่ 17 ต.ค. 2023
Hi Javier, It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!

8/10 ดี

Sheila

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Quiet!
Nice, quiet and clean. Close to restaurants. Easy to get to. Enjoyed our stay
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Guest Relations Management วันที่ 17 ต.ค. 2023
Hi Sheila, Thank you so much for sharing your opinions on your recent stay at our hotel!We are delighted that you appreciated most aspects of your stay, especially the room and the location.We strive to provide each client with a relaxing and pleasant experience, and we are glad to hear that we have achieved this goal. We are pleased to have contributed to your travel convenience.We hope to see you again soon!

6/10 พอใช้

athena

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
Okay
The lady that checked us in was very nice. Room was clean but the most uncomfy bed/pillows ive ever used.
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Guest Relations Management วันที่ 17 ต.ค. 2023
Hi Okay, We value the time you took to share your impressions of your stay at our hotel.We want to provide every guest with a warm and welcoming experience, and we are delighted that you enjoyed most aspects of your stay. We are happy to learn that you found the room clean and that the staff provided you with friendly service.Thank you for your feedback on the pillows. We sincerely apologize for the inconvenience. Given that we are always looking for ways to improve the hotel experience for our guests, your feedback will help us to recognize our strengths and address our areas for improvement.Thank you for sharing this review and we look forward to seeing you again!

8/10 ดี

Anthony

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Inexpensive place to stay
Always a good experience and comfortable stay.
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Guest Relations Management วันที่ 15 ต.ค. 2023
Hi Anthony,It's good to hear from you and thank you so much for sharing your review about your stay at our hotel! We are pleased to know that you enjoyed most aspects of your stay. We seek to give each guest a comfortable and accommodating experience and we are happy to hear of our success in this ambition. We are glad to have been an important part of your travel convenience. We look forward to seeing you again!

8/10 ดี

Judy

เดินทางเพื่อธุรกิจ
My room was clean and well maintained. Road noise was at a minimum.
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Guest Relations Management วันที่ 8 ต.ค. 2023
Hi Judy, Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating and feedback will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

4/10 แย่

mario

เดินทางเพื่อธุรกิจ, เดินทางกับครอบครัว
ไม่ชื่นชอบ: พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
MILDEW
It had a very strong order of mildew. Towels and sheets are very old and warn out. We had to freeze to tolerate being in the room.
เข้าพัก 3 คืน, กันยายน 2023
การตอบกลับจาก Guest Relations Management วันที่ 5 ต.ค. 2023
Hi Mario, Thank you for your feedback. We sincerely regret all the inconvenience you had during your most recent reservation, particularly with regard to the presence of mildew in your room and towels in poor condition. We are also very sorry that you found the room to be very cold. We would like to hope that the staff provided you with assistance. We are saddened that these issues made your stay unpleasant. These are being looked at and dealt with by the proper department. We appreciate you bringing this to our notice since it enables us to see where we need to work on improvements.

10/10 ดีเลิศ

Jerry

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Very clean property rooms are very nice and clean and the staff are very friendly and polite and it's quite everything was perfect
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Guest Relations Management วันที่ 30 ก.ย. 2023
Hi Jerry, It's good to hear from you and we greatly appreciate that you've taken the time to share your stay at our hotel!We are pleased to hear that you appreciated the friendly service provided by our staff. We are delighted that you had a great time and that you love our guest room and its amenities!We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We are especially happy to share this review with our staff who work hard to ensure that you receive a very pleasant and enjoyable experience in service and accommodations.Thank you for sharing this review and we look forward to seeing you again!

4/10 แย่

Andreric

ไม่ชื่นชอบ: พนักงานและบริการ
The stay was sub par.
เข้าพัก 5 คืน, กันยายน 2023
การตอบกลับจาก Manager วันที่ 30 ก.ย. 2023
Hello Andreric,We can't thank you enough for sharing your feedback with regards to our hotel. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

10/10 ดีเลิศ

David

เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Guest Relations Management วันที่ 22 ก.ย. 2023
Hi David, It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!

10/10 ดีเลิศ

Gary

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Six flags ko
Basic hotel no problem
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Guest Relations Management วันที่ 22 ก.ย. 2023
Hi Gary, It's lovely to hear from you, and thank you so much for sharing your opinions on your recent stay at our hotel!We are delighted that you appreciated every aspect of your stay. We strive to provide each client with a relaxing and pleasant experience, and we are glad to hear that we have achieved this goal. We are pleased to have contributed to your travel convenience.We hope to see you again soon!

10/10 ดีเลิศ

Jesus

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Exelente lugar
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Guest Relations Management วันที่ 18 ก.ย. 2023
Hi Jesus, It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!

2/10 แย่มาก

Veona

เดินทางกับครอบครัว
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
We did not stay at this hotel. We were told get a refund from expedia. The hotel room smelled strongly of cigarette mixed with mold. The area had strange people coming and going. We left before placing our suitcases in the room due to the smell. Please refund our money. Thanks
เข้าพัก 3 คืน, มิถุนายน 2023
การตอบกลับจาก Guest Relations Management วันที่ 17 ก.ย. 2023
Dear Veona, We appreciate your feedback and would like to extend our sincere apologies for the issues you experienced during your recent booking. It is our priority to provide a comfortable and enjoyable experience for all our guests, and we understand that we fell short of your expectations in several areas. We are especially disappointed to hear that there was a hint of cigarette smoke in your room. As a smoke-free establishment, this is not in line with our standards, and we will take immediate steps to address this and ensure that our rooms are thoroughly refreshed to provide a clean and pleasant environment for our guests. For further questions or assistance, please don't hesitate to follow up with Expedia's customer service for updates on the credit or cancellation results. We wish you smoother and more enjoyable travels in the future.

10/10 ดีเลิศ

Sheshonne

ชื่นชอบ: พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Front desk personnel was extremely friendly during check in and check out. Room was decent bed was very comfortable. Only issue is there’s roaches!!
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Guest Relations Management วันที่ 12 ก.ย. 2023
Dear Sheshonne,It is lovely to hear from you, and we value the time you took to share your impressions of your stay at our hotel.We strive to provide every guest with a very warm and welcoming experience, and we are delighted that this goal was achieved. We are happy that you like the room and that the staff desk provided you with a friendly service.However, we are very sorry for the presence of cockroaches. We would like to assure you that we take cleanliness very seriously, and we have taken steps to address this issue that has led to your negative experience. We value your feedback and will use it as an opportunity to improve our service and prevent similar incidents from occurring in the future. Thank you for sharing this review and we look forward to seeing you again!

10/10 ดีเลิศ

Damani

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Great value overall! Not too pricey, in a small, quiet area not far from the city and wonderful staff!
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก Guest Relations Management วันที่ 6 ก.ย. 2023
Dear Damani, It's good to hear from you and thank you so much for sharing your review about your stay at our hotel! We are pleased to know that you enjoyed all aspects of your stay. We are glad that you found the hotel to be of good value. We are also happy that you liked the location and appreciated the friendly service of our staff.We seek to give each guest a comfortable and accommodating experience and we are happy to hear of our success in this ambition. We are glad to have been an important part of your travel convenience. We look forward to seeing you again!

10/10 ดีเลิศ

Joy

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The staff is accommodating, I have enjoyed my stay here. The room was clean and i had no issues.
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก Guest Relations Management วันที่ 6 ก.ย. 2023
Dear Joy, It's lovely to hear from you, and thank you so much for sharing your opinions on your recent stay at our hotel!We are delighted that you appreciated every aspect of your stay, especially the friendly service of the staff and the room.We strive to provide each client with a relaxing and pleasant experience, and we are glad to hear that we have achieved this goal. We are pleased to have contributed to your travel convenience.We hope to see you again soon!

6/10 พอใช้

ผู้เข้าพักจริง

เดินทางเพื่อธุรกิจ
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด
Have stayed at this no frills motel many times while in GA for business a,nd had no incidents, But today they gave me a room in a different building near pool. The room smelled moldy and had insects.
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Manager วันที่ 2 ก.ย. 2023
Dear Guest,I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

10/10 ดีเลิศ

Joy

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Guest Relations Management วันที่ 31 ส.ค. 2023
Dear Joy, It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!

10/10 ดีเลิศ

Wanda

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก Manager วันที่ 20 ส.ค. 2023
Hello Wanda,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

10/10 ดีเลิศ

shanika

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก Guest Relations Management วันที่ 17 ส.ค. 2023
Dear Shanika, It is lovely to hear from you, and we appreciate you taking the time to tell us about your wonderful experience staying at our hotel.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!

4/10 แย่

Christine

เข้าพัก 6 คืน, กรกฎาคม 2023
การตอบกลับจาก Guest Relations Management วันที่ 24 ส.ค. 2023
Dear Christine, We appreciate you taking the time to provide your feedback.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your opinions as we constantly look for ways to enhance the guest experience at our hotel.I sincerely hope you will come back so we can give you a much better experience.

6/10 พอใช้

Vincent

เข้าพัก 3 คืน, กรกฎาคม 2023
การตอบกลับจาก Guest Relations Management วันที่ 22 ส.ค. 2023
Dear Vincent, We appreciate you taking the time to provide your thoughts.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your opinions as we constantly look for ways to enhance the guest experience at our hotel.I sincerely hope you will come back so we can give you a much better experience.

6/10 พอใช้

Gail

เดินทางกับครอบครัว
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Guest Relations Management วันที่ 17 ก.ค. 2023
Dear Gail, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel.We are pleased to hear that you enjoyed most aspects of your stay. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

10/10 ดีเลิศ

Jessica

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Manager วันที่ 15 ก.ค. 2023
Hello Jessica,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

2/10 แย่มาก

Gloria

ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Too dirty.low standard to be advertise
เข้าพัก 3 คืน, มิถุนายน 2023
การตอบกลับจาก Guest Relations Management วันที่ 11 ก.ค. 2023
Dear Gloria, Thank you for taking the time to provide some feedback.We're sorry to learn that you weren't entirely pleased during the time you were staying with us. We would like to apologize for any inconvenience caused. We hope the staff was able to support and assist you with any issues you may have encountered to make your stay a bit more pleasant. Your feedback is essential to us as we strive for ways to enhance the guest experience at our hotel.We sincerely hope you would return and allow us to provide you with a far superior experience.

8/10 ดี

Bruce

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
It was fine. Very well maintained.
เข้าพัก 4 คืน, กรกฎาคม 2023
การตอบกลับจาก Guest Relations Management วันที่ 7 ก.ค. 2023
Dear Bruce, It is lovely to hear from you, and we value the time you took to share your impressions of your stay at our hotel.We want to provide every guest with a very warm and welcoming experience, and we are delighted that this goal was achieved. We are happy to learn that you had a good time and that you thought the accommodations were comfortable and pleasant.Thank you for your feedback. Given that we are always looking for ways to improve the hotel experience for our guests, this will help us to recognize our strengths and address our areas for improvement.Thank you for sharing this review and we look forward to seeing you again!

10/10 ดีเลิศ

Jacob

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Very nice resort to stay at for the price. Honestly, I was surprised it didn't cost more and the clerks weren't wearing tuxedos and such.
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Guest Relations Management วันที่ 6 ก.ค. 2023
Dear Jacob, It's great to hear from you and thank you so much for sharing your review about your stay at our hotel! We are pleased to know that you enjoyed all aspects of your stay. We seek to give each guest a comfortable and accommodating experience and we are happy to hear of our success in this ambition. We are glad to have been an important part of your travel convenience. We look forward to seeing you again!

10/10 ดีเลิศ

Michelle

เดินทางกับสัตว์เลี้ยง, เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Beautiful landscaping and flowers. Easy, convenient parking with separate area for big rigs. Friendly staff. Grab n go breakfast with muffins, fruit, juice, coffee and donuts. An overall great stay.
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Guest Relations Management วันที่ 4 ก.ค. 2023
Dear Michelle, It's good to hear from you and we greatly appreciate that you've taken the time to share your stay at our hotel!We are pleased to hear that you appreciated the friendly service provided by our staff. We are also delighted that you love our location and our breakfast! We are overall very happy to know that you had an enjoyable stay! We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. Thank you for sharing this review and we look forward to seeing you again!