Hi Marigrace, thanks for sharing your feedback regarding your stay. It's much appreciated, and we hope to have you back again!

Hi Patricia, we're glad to hear about your wonderful experience! We hope to have you stay on your next Ashland visit.

Hi Alexandra, thank you for sharing your review with us. I'm happy that you were pleased with the room comfortability and our amenities. We appreciate the suggestions regarding the bathroom lighting and the hot tub. We are hoping for the hot tub be back in commission in the near future, though I do not have a date on when it will happen. We appreciate your thoughts and hope you'll come stay again on your next Ashland visit! :)

Hi Richard, thanks for your review! We're happy to hear that your stay was great. We'll see you on your next visit to Ashland.

Thanks for the wonderful remarks, Claudia. We appreciate it!

We're glad to hear it, Pedro! Thanks for your review, and we hope to have you again on your next Ashland visit.

Hi Laura, thanks for your review! I'm happy to hear that you enjoyed the location and the kindness of our staff :) We look forward to having you as our guest in the future!

Hi Sara, thanks for sharing your thoughts. I'm sorry about the slow check-in process, but it's great to hear that you were happy with the room. We hope to have you again the next time you visit the area! :)

Hi Nancy, thank you for taking the time to write a review. I'm happy that your stay was overall positive, and we appreciate the comments on what we could improve on. We hope you'll stay with us again on your next visit to Ashland.

We love to hear when our guests say that, David! Thank you for your review and we'll see you next time. :)

Hi Paul, thanks for sharing your experience regarding your stay. I'm sorry to hear about the issues with check-in, our wifi, and the room being worn. It's great that you enjoyed the breakfast and the location. We will take your comments into account so we can improve. Thank you again for your review! :)

Thanks for the rating, John. Hopefully next time we can bump it up to a 5. We'll see you next time!

Hi Christopher, thanks for sharing your feedback. I'm glad to hear that you enjoyed our amenities and our location. We look forward to your next visit! :)

Hi Karin, thanks for your feedback. I agree that the area is a huge benefit to staying here; it's tucked away in it's own zone by the creek, yet it isn't far from downtown. I'm happy that you enjoyed your stay with us, and we hope to have you again! :)

Hi Courtney, thanks for writing a review. I'm happy that you enjoyed the location and that your experience was overall positive, but I'm disappointed you were not informed on your room being below the breakfast. We will do better to make sure guests are aware of this ahead of time. We appreciate your feedback and look forward to your next stay with us!

Hi David, thanks for the rating. Hopefully we can bump it to a 5 out of 5 the next time you stay with us. :)

Hi Paul, thanks for your review. I agree that the location is very convenient for visiting Ashland. Thank you for noticing the work we've put into our property, as well. It's great to know that you enjoyed your stay, and we hope you'll be a repeat guest with us :)

Hi Roger, I'm glad you enjoyed your stay with us! The location is definitely a plus. We look forward to seeing you again!

Thanks for the rating, Todd! Feel free to let us know what was enjoyable about your stay and what we could improve on. We hope you'll come stay with us again.

Hi Cheryl, thanks for sharing your positive feedback. We hope you'll come back the next time you visit Ashland!

Hi Carmi, thanks for your review. I'm glad that you were satisfied with the room cleanliness and comfortability. Our location is definitely a plus! We look forward to having you stay with us in the future.

Hi Liisa, thanks for your review. I appreciate your feedback with the things we could improve on. I do know that some of our exhaust fans are very quiet and can seem like they aren't working, but that may have not been the case for you. We look forward to your next visit, and if there's ever any issues with your room, please let us know. We're always glad to help our guests! :)

Thanks for the stellar rating, Lauren! We really appreciate it.

Thanks for the rating, Brook! We appreciate it.

Hi Bonnie, thanks for your review! I'm glad to hear that you had an enjoyable stay. Hopefully next time we can bump that rating to a 5. Feel free to let us know what you were satisfied with and where we could make improvements.

Thanks for your rating, Kathleen. Feel free to let us know what you were satisfied with and what could be improved on. We hope you'll come stay with us again sometime.

Hi Dirk, thanks for your review! It's great to hear that you were satisfied with the room cleanliness and comfortability. Many of our guests enjoy the convenience of our hotel location. We hope you'll come stay with us on your next Ashland visit.

I'm sorry for your poor experience and for the late response. Feel free to tell us how we could do better.

Hi Jennifer, thanks for your rating. I'm sorry that your stay was not enjoyable this time around. Feel free to inform us on what happened so we can improve. Guest satisfaction is our top priority, and we hope you'll give us the chance to make things right the next time you come to Ashland.

Hi Nancy, thanks for taking the time to leave a review. I'm pleased that our staff fixed the issue and went the extra mile to make sure your stay was great. We love to hear when our guests are happy! We look forward to hosting you again on your next visit to Ashland. Until then, safe travels :)

Hi Cameron. Upon reading your review, I was bummed out that you had a disappointing stay with us, especially since you're a frequent guest at our hotel. We hope you'll allow us the opportunity to make things right the next time you visit the area. We would really like to provide you with a better experience.

We're glad to hear you enjoyed your stay, Regina! We look forward to hosting you again.

Hi Allison, thanks for sharing your review. A lot of our guests enjoy the location of our hotel; how it's tucked away in a quiet area by the creek, yet also within walking distance to town! Thanks for staying with us and we hope you'll come back in the future :)

Hi Wynn, I am pleased to read your comments regarding your stay. We have been working hard to make improvements, and it means a lot when these efforts are recognized. Guest satisfaction is our top priority, and we're happy we could show you that. We look forward to your next visit with us! :)

Hi Jessica, thanks for the stellar review! Many of our guests like that our hotel is quietly tucked away by the creek, yet also close to town. It's great to hear that you enjoyed your stay, and we look forward to hosting you again!

Hi Nola, thanks for sharing your experience. It's great to hear that our staff helped you switch rooms. Guest satisfaction is our number one priority, and I'm glad we had the opportunity to put that into action. We hope you'll stay with us on your next visit to town! :)

Hi Sharon, thanks for leaving a review. It's great to hear that you were happy with the room and our amenities. We hope to see you again!

Thanks for the stellar review, Brian! We're so glad that your stay was wonderful. We'll see you next time! :)

Hi Dirk, thank you for your review. We're happy to hear that you enjoyed your stay with us! We hope to have you as our guest again in the future.

Hi Eloise, I am happy to hear that you had a wonderful experience at our hotel, and that our staff helped return your missing item. Thank you for being a regular guest, and we look forward to hosting you again! :)

Hello, thank you for your rating! Hopefully next time we can bump that rating to a 10 out of 10. Don't hesitate to let us know what we could improve on for our guests.

Thanks for the stellar rating, Paul. We really appreciate it! :)

Hi Nancy, it's great to hear that you're satisfied with the location and comfortability of our hotel! Thank you for your review, and hopefully next time we can bump that rating to a 10 out of 10. Feel free to let us know what we could improve on.

Hi Matt, thanks for taking the time to share your review. I'm very sorry about the problems you had with your keys and the comfortability of your stay. The pet fee should have been disclosed at check in, and I'm disappointed to hear that was not the case. We appreciate you letting us know what we can improve on so our guests can have a better experience.

Hi Craig, thanks for the review. We're so happy you enjoyed your stay with us. We hope you'll come back the next time you visit the area! :)

Hi Paul, thanks for sharing your review. We're so happy that you enjoy staying with us. The location is a definite plus! We look forward to seeing you on your next trip to Ashland. :)