Dear Qi,Thank you so much for taking the time to leave us a review. I'm glad to hear you enjoyed your stay with us. We indeed work with a weekly cleaning schedule: the rooms occupied for long stays (more than 7 days) get cleaned weekly, and the rooms occupied for short stays (less than 7 days) get cleaned before check-in. You may always request and extra cleaning service at the reception against a fee, but fresh towels are always available free of charge. We hope you choose to stay with us again when you next visit Antwerp. Warm regards, Gilles C. - General Manager

Beste Silvy,Wauw een maximumscore, wat een compliment, dankjewel! Het is zeer fijn om te horen dat u een prima verblijf heeft gehad bij ons, en dat er niets op aan te merken was. Tot snel? Met gastvrije groeten, Gilles C. - General Manager

Beste Rudy,Bedankt om ons een review te schrijven. Het is echt geweldig om te horen dat u ons een goed hotel vindt, en dat u uw dag goed bent gestart met ons heerlijke ontbijt. Zien we u snel terug?Met gastvrije groeten, Gilles C. - General Manager

Dear Lachica, Thank you for taking the time to leave us a review. If you would like to contact me to give me some more information on your stay with us, it would be great to hear on what we can improve our service. Thank you.Warm regards, Gilles C. - General Manager

Dear Jacques,Thank you for taking the time to leave us a review. I'm so glad to hear you had a nice stay at our hotel. We hope you choose to stay with us again when you next visit Antwerp.Warm regards, Gilles C. - General Manager

Dear Aran,Wow, a 5 out of 5, thank you so much for this huge compliment! I'm delighted to hear you loved our hotel.We hope to see you again soon!Warm regards, Gilles C. - General Manager

Dear James,Thank you for taking the time to leave us a review. I'm happy to hear you enjoyed our friendly staff and central location. My apologies for the cleanliness of the room, I will discuss your comment with our housekeeping team as this is unacceptable. It's thanks to reviews like these that we can keep on improving our service for future guests.We hope you choose to stay with us again when you next visit Antwerp.Warm regards, Gilles C. - General Manager

Dear Josh, A maximumscore, what a huge compliment, thank you so much! I'm delighted to hear you had a wonderful stay with us. Please don't hesitate to tell your friends and family about your stay with us. See you next time! Warm regards, Gilles C. - General Manager

Dear Mark,Wow a 10 out of 10, thank you so much for this huge compliment! I'm overjoyed to hear you had a perfect stay with us, and there wasn't anything we could have done to make it even better.See you soon?Warm regards, Gilles C. - General Manager

Dear Marina, Thank you so much for taking the time to leave us a score. I'm very happy to hear you had a great stay with us. See you soon?Warm regards, Gilles C. - General Manager

Dear Aran,Thank you so much for taking the time to leave us a review. I'm so sorry to hear about your bathroom. We have a non-smoking policy inside our hotel, so this is not okay. Please don't hesitate to contact our reception if you have any problems or question during your stay with us. They will be happy to help. We hope you choose to stay with us again when you next visit Antwerp. Warm regards, Gilles C. - General Manager

Dear Mbaki, Thank you for taking the time to leave us a score. I'm sorry to hear you didn't enjoy your stay with us. You may always contact us with some more information about your stay, so we know how we can improve our service for future guests. Warm regards, Gilles C. - General Manager

Dear Louise, Thank you so much for this maximumscore, what a huge compliment! I'm overjoyed to hear you absolutely loved your stay with us, and particularly our laundry facilities. Please don't hesitate to tell your friends and family about your stay in our hotel. We hope to see you again soon!Warm regards, Gilles C. - General Manager

Dear guest, Thank you for taking the time to leave us a score. I'm sorry to hear you didn't enjoy your stay with us. You may always contact us with some more information about your stay, so we know how we can improve our service for future guests. Warm regards, Gilles C. - General Manager

Dear Douglas, Thank you so much for this maximumscore and wonderful review! I'm delighted to hear you think our hotel is a wonderful property, and that you loved our central location, spacious rooms and good facilities, and our lovely staff.We can't wait to see you again.Warm regards, Gilles C. - General Manager

Dear Ismail, Thank you for taking the time to write us a review. I'm so sorry to hear you didn't enjoy your stay with us. You may always contact me through gm@premiersuitesantwerp.com to tell me a bit more about your stay with us.Warm regards, Gilles C. - General Manager

Dear Claire, Wow thank you so much for this amazing score and review, what a compliment! I'm so happy to hear you had a great stay with us, and that you would recommend us to others! Please don't hesitate to tell your family and friends about your stay with us.See you next time you're in Antwerp!Warm regards, Gilles C. - General Manager

Dear JR,Wow, a 10 out of 10, thank you so much for this huge compliment! I'm overjoyed to hear you had a perfect stay with us. Please don't hesitate to tell your friends and family about your stay in our hotel. See you soon?Warm regards, Gilles C. - General Manager

Dear Javier, Thank you for taking the time to write us a review. I'm so sorry to hear you didn't enjoy your stay with us. I've written down your comments, and will discuss them with our entire team during our team meeting, thank you for letting us know.Warm regards, Gilles C. - General Manager

Dear A, Thank you for taking the time to leave us a score. I'm sorry to hear you didn't fully enjoy your stay with us. If you would want to give us some more information about your stay, you may always contact us. Warm regards, Gilles C. - General Manager

Dear Roman,Thank you for taking the time to write us a review. I'm so sorry you experienced our front desk staff as unwelcoming, I can assure you that they would never intend to hurt or insult our guests. Nevertheless, I will have a conversation with our entire reception team to discuss the incident you described and see how we can handle situations like these better in the future. Warm regards, Gilles C. - General Manager

Dear Tony, Wow what a compliment, a maximumscore! Thank you so much. I'm overjoyed to hear your stay with us was perfect. We can't wait to see you again. Warm regards, Gilles C. - General Manager

Dear Patrick, Thank you for taking the time to leave us a score. I'm delighted to hear you loved your time in our hotel. We hope you choose to stay with us again when you next visit Antwerp.See you then?Warm regards, Gilles C. - General Manager

Dear Ronald,Thank you so much for taking the time to leave us a score. I'm so happy to hear you had a wonderful stay with us. Please don't hesitate to tell your friends and family about your experiences in our hotel.See you soon?Warm regards, Gilles C. - General Manager

Beste Anouska, Bedankt voor deze maximumscore en prachtige review, wat een compliment! Ik ben zo blij om te horen dat u genoten heeft van ons warme welkom en onze goede service. Hopelijk zien we u snel terug voor een volgend verblijf in ons hotel?Tot dan!Met gastvrije groeten, Gilles C. - General Manager

Beste Chantal, Bedankt om ons een review te schrijven. Het is geweldig om te horen dat u ons een mooi hotel vindt, en dat u genoten heeft van ons vriendelijke team. Ik check de kamer waarin u verbleef en laat de ventilatie nakijken door ons technische team, bedankt om het te laten weten.Tot de volgende keer?Met gastvrije groeten, Gilles C. - General Manager

Dear Angelique,Thank you so much for taking the time to leave us this wonderful score, what a huge compliment! I'm overjoyed to hear you absolutely loved your stay with us, from start to finish.See you soon?Warm regards, Gilles C. - General Manager

Dear Caroline, Wow a maximumscore, thank you so much for this huge compliment! I'm delighted to hear you absolutely loved your stay in our hotel, and there was nothing that could have been improved. We can't wait to see you again.Warm regards, Gilles C. - General Manager

Beste Vanessa,Bedankt om ons een review te schrijven. Het is zo fijn om te horen dat alles naar wens was tijdens uw verblijf, en dat er niets op te merken was.Zien we u snel terug?Met gastvrije groeten, Gilles C. - General Manager

Beste Daisy,Bedankt voor deze prachtige score, wat een compliment! Ik ben zeer blij om te horen dat u loyaal bent aan ons hotel. Het spijt me om te horen dat uw kamer niet dezelfde standaard had als die van uw vorige verblijf bij ons. Ik bekijk de kamer waarin u verbleef en check de badkamer op uw opmerkingen, en bespreek dit ook met ons housekeeping team. Bedankt om het mij te laten weten, het is dankzij reviews zoals deze dat we onze service kunnen blijven verbeteren voor toekomstige gasten. Hopelijk blijft u in de toekomst kiezen voor ons hotel bij uw verblijven in Antwerpen. Met gastvrije groeten, Gilles C. - General Manager

Dear Gracia Estelle, A 5 out of 5, thank you so much, what a compliment! I'm overjoyed to hear your stay with us was perfect. Please don't hesitate to tell your friends and family about your stay in our hotel.See you soon?Warm regards, Gilles C. - General Manager

Dear Thymen, Wow a 5 out of 5, thank you so much for this wonderful compliment! I'm so happy to hear you loved your stay with us from start to finish. Please don't hesitate to tell your friends and family about your experiences in our hotel.See you soon?Warm regards, Gilles C. - General Manager

Dear Patrick, Thank you so much for this maximumscore, what a huge compliment! I'm overjoyed to hear you loved everything about your stay with us, and that you wouldn't change a thing.We can't wait to see you again. Warm regards, Gilles C. - General Manager