I called around 7am to see of the possibility of checking in early as we were driving from far away, girl said our room will be ready at around 10:30. We went to the first park walked around, called the hotel around 12:00to see if the room was ready the guy said to come to the hotel at 12:30-45 and the room will be ready. Showed up at around 12:45. Nope the room was not ready he said come back at 1:30. Took a 30 nap in our car. Went to the front desk at 2 and he was checking in 2 rooms. At this point I am furious because of the lack of communication, he had no cares what so ever. Didn’t have to time to get up and call housekeeping. I will not be making a big deal if they would have told me from the beginning that I couldn’t check in early. Why lie??I get in the room and wifi and tv not working, I called the front desk multiple times and the guy said I will have my manager reset it. I had no wifi service the entire stay and tv only one channel worked, I was too tired to even call again.