I liked the included breakfast. The front desk staff was friendly and very helpful.
Wish they had a shuttle to/from the airport though.
I liked the diversify and woman manager who allowed late check out.
The staff at this hotel was the friendliest I’ve ever encountered at a hotel anywhere in the world. That goes from the front desk, the food servers, and the other employees we met during our stay.
The greeting staff was excellent! The whole hotel was very clean. The location is super convenient to all the music venues especially Empire Live! Love the bar scene. There are many choices and most are within walking distance. I loved that there is valet parking provided by the hotel.
The site was easy to access from the highway. I dod not like the inconvenience of not having my car keys available without stopping at the valet office. I did not expect a parking fee of 18 dollars a day. The room was fine and spacious. The breakfast spread was excellent.
Went to a concert at the Empire Live, could not have had a better location. You pull into the little over hang to check in and we dealt with the nicest lady, Amanda! Then a vallet comes and takes your car, Mike was sooo cool and he even rolled out windows up in case it rained. We forgot our phone chargers and a guy in the vallet who looked like Aladan was super friendly. Then at the front desk Maurice was very informative about local spots for us to check out. The next morning we go to breakfast which was very nice by the way and a really nice man named Ahamed Hussein randomly brings me a fresh cup of orange juice and smiled at me and asked if there was anything else I needed, we made small talk and before I left he gave me a banana “for the road” and I have to say he was hands down the sweetest man alive! Give that man a raise! Upon check out we encountered Kabeer and Casey and they were so cool and friendly and we left the Hampton Inn feeling like we just checked out of a really close friends mansion! Best hotel experience yet!
The front desk and valet staff were wonderful and helpful. I diid not appreciate the lack of flexibility for early check in with a $50 fee. The onsite bar was a pleasant surprise with a great atmosphere and good food.
Hotel was very clean with friendly staff. We used the valet parking which made it a lot easier to not have to think about parking. Since we could walk to restaurants and out venue the vehicle was not needed again until we left.
Breakfast was good with many options.
Kirsten
เข้าพัก 1 คืน, มีนาคม 2024
6/10 พอใช้
Norm
เดินทางกับครอบครัว, เดินทางกับครอบครัวและเด็กเล็ก
4 มี.ค. 2024
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: ความสะอาด
The hotel and desk staff were nice but more dining space is required in the morning. Also dining staff weren’t super responsive.
Everything was good. Nice rooms, breakfast, quiet, and clean, with all the amenities needed to stay up-to-date on business. There was a shuttle bus provided for this past caucus weekend, but the hotel did not make this information known, and the tv should have a way to login to streaming accounts.