Dear Valerie, Thank you for taking the time to leave your valuable feedback for us. We apologize for not meeting your expectations with some aspects of your visit. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we will gladly share your feedback with the appropriate individuals as we plan for the future. We hope you will consider us again the next time you are in the area.Sincerely,Hotel Management

Dear Vinitha, Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. We understand the importance of providing a comfortable and enjoyable experience for our guests, and we regret that we fell short of your expectations. Your comments regarding the property's condition and breakfast offerings are duly noted, and we will strive to make necessary improvements. We appreciate your input and hope to have the opportunity to welcome you back for a more satisfactory experience in the future.Sincerely,Hotel Management

Dear linda, Thank you for choosing to stay with us and for taking the time to share your review. We are pleased that, with the exception of a few issues, you had a pleasant stay overall. Our team always appreciates knowing where we can redirect our focus in order to strengthen our hospitality efforts, so we are grateful for each of your comments. We enjoyed having you as our guest and hope for the opportunity to host your future visits.Sincerely,Hotel Management

Dear angela, Thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management

Dear Shawna, Thank you for taking the time to share your feedback with us. Our primary objective is to ensure our guests enjoy a comfortable and exceptional stay with attentive and friendly service. We sincerely apologize that we did not meet these standards during your visit. Please be assured that we have discussed your feedback with our team to prevent such issues from recurring. Your candid feedback is invaluable in our continuous efforts to improve. We hope you will consider giving us another opportunity to host you, and we look forward to providing you with the flawless experience you deserve.Sincerely,Hotel Management

Dear Joan Marie, We're glad to hear you appreciated the in-room appliances at Extended Stay America. Your feedback is valuable, and we hope you had a comfortable and convenient stay with us. We look forward to welcoming you back for another pleasant visit.Sincerely,Hotel Management

Dear Kelsey, Thank you for taking the time to evaluate our hotel. Please accept our apologies for your allotted suite not being up to your expectations and for any inconvenience this undoubtedly caused. We strive to provide clean and well-maintained suites for all our guests, and we certainly understand how frustrating it can be when such issues arise. Please be assured we will address these issues with the concerned individuals for improvement, and we hope you will allow us to make it up to you on a future visit.Sincerely,Hotel Management

Dear Angela, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. We aim to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to give you the hospitality you deserve. Thank you again for your feedback.Sincerely,Hotel Management

Dear Zak, Thank you for your recent review of your stay at our hotel. We were sorry to read your comments and would like to start by offering you our apologies for any inconvenience caused to you. Our main goal is to provide an exceptional stay for our guests with comfortable accommodations and a responsive, friendly staff. After reading the details of your time with us, we regret this was not your experience. We have shared your feedback with our team so these issues do not happen again. We look forward to having you stay with us again so we can provide you with the flawless visit you deserve.Sincerely,Hotel Management

Dear Bernie, Thank you for staying with us and posting your kind remarks about our hotel, Extended Stay America. We are glad you enjoyed your comfortable room with a fully equipped kitchen. It is wonderful to read that you also enjoyed our outstanding service and found us to be an excellent value. We are thrilled to share your feedback with our team, as they always love hearing feedback from our guests.It was a pleasure having you stay with us, and we hope you will choose us again!Sincerely,Hotel Management

Dear Marliza, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management

Dear Linda, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the AC noise. Your concerns are valuable to us, and we are actively working to address and improve the overall guest experience. Our team is dedicated to ensuring a comfortable and enjoyable stay for all our guests. Thank you for bringing this to our attention, and we look forward to welcoming you back to an updated and more peaceful environment on your next visit.Sincerely,Hotel Management

Dear Guest, Thank you for your feedback. We apologize for the inconvenience you encountered during your stay. We take your feedback seriously and are working diligently to address the issues you mentioned, including maintenance concerns and staffing availability. Your input is invaluable for our improvement. We strive to provide a comfortable and pleasant experience for all our guests. We hope you'll consider giving us another chance to provide a more enjoyable stay in the future.Sincerely,Hotel Management

Dear Brenda, We are delighted you chose to stay with us at Extended Stay America. We are happy to read you enjoyed everything about your time with us. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile! Thank you for being our guest, and we hope you will revisit us the next time you are in the area.Sincerely,Hotel Management

Dear Ruth, Thank you for selecting Extended Stay America and taking the time to write a review. Your kind words noting our associates' gracious hospitality and satisfaction with our suite are much appreciated. We do apologize for any oversight in our hotel area and the delay in your check-in process. Your feedback is invaluable to us as it highlights where we need to refocus our efforts, and we assure you we will. We hope to be your hotel of choice if another visit to our area is in your plans.Sincerely,Hotel Management

Dear Guest, Thank you for being our guest at Extended Stay America. We are pleased you thoroughly enjoyed your stay with us. We appreciate you pointing out your love for our excellent location and clean, secure environment! It is always gratifying to see that we are meeting our goals. Thanks again for the generous feedback; we hope to see you again whenever your travels bring you to our area.Sincerely,Hotel Management

Dear Stacie, Thank you for the outstanding review! We are so glad to read your return visit to Extended Stay America was fantastic. Nothing pleases us more than to know we have provided everything necessary for you to have a wonderful stay. Thank you for your continued patronage over the years; we sincerely appreciate your loyalty.Sincerely,Hotel Management

Dear teresa, Thank you for being our guest and for taking the time to review your experience at our hotel. It's so nice to know we meet your expectation. We work hard to provide high levels of service, and we're glad you were satisfied with the hospitable welcome you received from our front desk associate. We are so happy our staff is the highlight of your stay, and we'll be sure to share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing Extended Stay America, and we look forward to welcoming you back soon.Sincerely,Hotel Management

Dear Jane, Thank you for taking the time to give us your feedback on your impression of our hotel. Every guest who walks through our doors should expect a clean, well-maintained property as their home away from home when traveling. Every detail, from first impression at check-in to final check-out, should be focused on exceptional customer service and impeccable attention to detail in all areas of our property. Therefore, we sincerely apologize that this was not your experience. We appreciate valuable feedback like yours so we can continue to improve our services. Thank you once more, and we do hope to have you stay with us in the future.Sincerely,Hotel Management

Dear Carla, We appreciate you taking the time to share your thoughts. Please accept our apologies for a stay that did not meet your expectations. If your visit is not going as expected, we encourage you to reach out to anyone on our team so we can quickly and efficiently address your concerns, as we want to create great experiences for all of our guests. We hope you give us another chance to provide you with the exceptional stay you deserve.Sincerely,Hotel Management

Dear Sharon, Thank you for choosing to stay at Extended Stay America and sharing your positive experience with us. We are thrilled you found our hotel clean, our staff excellent, and your stay quiet. It's always our goal to exceed our guests' expectations, and we are delighted that we could do so during your recent stay. We appreciate your kind words and look forward to welcoming you back soon for another enjoyable stay with us.Sincerely,Hotel Management

Dear Rebecca, Thank you for choosing to stay with us. It isn't very reassuring to hear about your experience, as we take pride in providing outstanding hospitality. We have shared your comments with our entire staff to ensure our focus remains on exceptional service to every guest. We hope you will give us another chance to welcome you back soon. Our entire team would love for you to experience our hotel as you should have on this visit. Thanks again for being our guest and sharing your feedback. Sincerely,Hotel Management

Dear Paula, Thank you for choosing us. We are so sorry for the issues you had on arrival. We have strict policies prohibiting smoking in some areas; therefore, we appreciate you bringing this to our attention so we can address it appropriately. Also, we regret the delay in the check-in process and will discuss this with the team to ensure it is not repeated. The cleanliness and room conditions you described are unacceptable and not representative of our quality standards. We will address this with our housekeeping staff and reiterate the importance of impeccable customer service and attention to detail. We invite you back to experience the stay you expect and deserve. Thank you! SincerelyHotel Management

Dear Stephen, We appreciate you choosing us and for taking the time to leave your feedback. It was great to read about the enjoyable aspects of your visit. However, we apologize for the difficulties you experienced. We appreciate your comments and hope to have another opportunity to welcome you back soon.Sincerely,Hotel Management