Dear Craig,Greetings from Heritance Ahungalla!It was wonderful to have you stay at Heritance Ahungalla and thank you for taking the time to share your experience with other guests on this platform.Guest feedback remains the most important tool for us to measure our product and service standards therefore we always find it helpful when we hear back from our guests.We have noted down your concern areas and we will be discussing on means to improve our standards.While thanking you for staying with us, we certainly hope to welcome you back to our resort for yet another memorable stay. Wish you a pleasant day.Thank you.Warm Regards,Sisira SenaratneGeneral Manager.

Dear Valued Guest, Greetings from Heritance Ahungalla! We are delighted to read that you have had a pleasant stay with us. We will make sure to share your comments with the team and we look forward to welcoming you back. Yours Sincerely, Management, Heritance Ahungalla.

Dear Valued Guest, Thank you for visiting us and giving your feedback on Hotels.com. It would be our pleasure to have you back for another memorable hotel experience. Yours Sincerely, Management, Heritance Ahungalla.

Dear Valued Guest, Thank you for sharing with us, the feedback of your stay at Heritance Ahungalla. It would be our pleasure to have you back for another memorable hotel experience. Yours Sincerely, Management. Heritance Ahungalla.

Dear Valued Guest, Thank you for sharing your feedback with us on Expedia following your stay at our hotel. It would be our pleasure to have you back for another memorable hotel experience. Yours Sincerely, Sisira Senaratne, General Manager, Heritance Ahungalla.

Dear Valued Guest, Thank you for sharing your feedback with us following your recent stay at our hotel. It would be our pleasure to have you back with us for another memorable experience. Yours Sincerely, Management, Heritance Ahungalla.

Dear Valued Guest, Thank you for sharing your feedback with us on Expedia. It would be our pleasure to have you back at Heritance Ahungalla for another stay. Yours Sincerely, Sisira Senaratne, General Manager, Heritance Ahungalla.

Dear Valued guest, Thank you for staying with us and for your valued comment. Thank you

Dear Valued Guest, We thank you for the time taken to share your feedback with us on Expedia following your stay at our hotel. It would be our pleasure to have you back for another memorable experience. Yours Sincerely, Management, Heritance Ahungalla.

Dear Valued Guest, Thank you for sharing your feedback with us on Hotels.com and we are glad that you have enjoyed your stay. It would be our pleasure to have you back with us for another memorable experience. Yours Sincerely, Sisira Senaratne, General Manager, Heritance Ahungalla.

Dear Valued Guest, Thank you for the time taken to share your feedback with us following your stay at our hotel. We are delighted to read that you had enjoyed the time with us and look forward to welcoming you back for another memorable experience. Yours Sincerely, Sisira Senaratne, General Manager, Heritance Ahungalla.

Dear Valued Guest, Thank you for the time taken to share your feedback with us following your stay at our hotel. We are delighted to read that you had enjoyed the time with us, specially the culinary experience and the pool. It would be our pleasure to have you back with us for another memorable experience. Yours Sincerely, Sisira Senaratne, General Manager, Heritance Ahungalla.

Dear Valued Guest, Thank you for the time taken to share your feedback with us following your stay at our hotel. We are pleased to read that you had enjoyed your stay with us and have endorsed our facilities and culinary experience. We have taken your constructive criticism regarding the pool loungers and towels positively and will be looking in to enhancing the same. It would be our pleasure to have you back with us for another memorable quiet and luxury stay. Yours Sincerely, Sisira Senaratne, General Manager, Heritance Ahungalla.

Dear Valued Guest, Thank you very much for sharing your sincere thoughts with us and we are glad that you have endorsed our hotel. It is truly encouraging for me and my team to receive such positive feedback from our guests. Please let us know when you are planning for your next trip to Ahungalla as we are eagerly awaiting to welcome you again for another memorable stay. Yours Sincerely, Sisira Senaratne, General Manager, Heritance Ahungalla.

Dear Valued Guest, Thank you for the time taken to share your rating with us on Hotels.com We are thrilled to note that you have given us 8/10 and it would be our pleasure to have you back at our hotel and assure you that your next stay with us will be a 10/10 experience. Yours Sincerely, Sisira Senaratne, General Manager, Heritance Ahungalla.

Dear Valued Guest, Thank you for the time taken to share your feedback with us which will further assist in our continuous improvement. We are surprised to read that you found our staff service to be poor as our hotel is well equipped with one of the best services crew in the industry and we always give the priority to our guests. However, we understand we can only improve through valuable guest feedback such as yours and will be looking to the concern area and provide with necessary training to improve our customer engaging ethics and meet the professional standard. We do hope that this will not deter you from visiting us again as we assure your next stay with us will be a pleasant one. Yours Sincerely, Sisira Senaratne, General Manager, Heritance Ahungalla.

Dear Valued Guest, Thank you for the time taken to share your rating with us on Expedia. We are thrilled to receive the highest rating and it would be our pleasure to have you back at our hotel for another memorable experience. Yours Sincerely, Heritance Ahungalla Team.

Dear Valued Guest, Thank you for the time taken to share your feedback with us following your stay at our hotel. We are delighted to read that you had enjoyed the time with us and we were able to cater to all your needs to ensure you had a comfortable stay. We are sure that you will pay another visit with your family and friends for a relaxing getaway and we are eager to get to know your holiday plans too. Yours Sincerely, Heritance Ahungalla Team.

Dear Valued Guest, Thank you for the time taken to share your feedback with us following your stay at at our hotel. We are pleased to read that you had endorsed our hotel and please note that the mentioned areas of concern will be looked in to immediately and will be rectified. We regret for any inconvenience caused by this. We look forward to welcoming you back to our hotel for another memorable experience. Yours Sincerely, Heritance Ahungalla Team.

Dear Valued Guest, Thank you for the time taken to share your feedback with us following your recent stay at our hotel. We have taken your constructive criticism positively and will be looking in to the mentioned areas of concern as we endeavor to improve our guest experience with each and every stay. We look forward to welcoming you back for another memorable experience. Yours Sincerely, Sisira Senaratne, General Manager, Heritance Ahungalla.

Dear Valued Guest, Thank you for the time taken to share your feedback with us. Please note that the rates for alcoholic and non- alcoholic beverages at the hotel are according to the hotel standard parallel to other similar hotels of the area. We regret that you were not satisfied with this and hope this would not deter you from visiting us again in the future. Yours Sincerely, Sisira Senaratne, General Manager, Heritance Ahungalla.

Dear Valued Guest, Thank you for the time taken to share your feedback with us. We are pleased to read that you are satisfied with your overall stay. We look forward to having you back in our hotel and assure you a better experience. Yours Sincerely, Sisira Senaratne, General Manager, Heritance Ahungalla.

Dear Valued Guest, Thank you for the feedback shared with us following your visit to Heritance Ahungalla. We would be delighted to have you and your loved back in our hotel for another memorable stay. Your Sincerely, Heritance Ahungalla Team

Dear Valued Guest, Thank you for the time taken to share your feedback following your visit to Heritance Ahungalla. We look forward to having you back in our hotel for another memorable experience. Yours Sincerely, Sisira Senaratne, General Manager, Heritance Ahungalla.