Search Hotels in Zekkak Er Roumane, Fes

"The staff and cleanliness of the room "

"It's beautiful, and the staff was so kind and helpful. We loved being in the medina. "

"Beautiful Riad, Terrible Service ​The Riad itself is exceptionally beautiful, and our room was nice. However, the service and organization were unprofessional and disappointing. They seemed to have forgotten our reservation, leading to a chaotic half-hour check-in delay and an unnecessary discussion about our prepaid status. My attempts to contact them beforehand about parking and directions were unanswered. ​The room was assigned with a dirty bathroom (hair from a previous guest), and it took several hours and multiple reminders to get it cleaned so we could shower. After all of this, the general staff's attitude was equally poor; they were unfriendly and often ignored our greetings. The only saving grace was the good breakfast and friendly kitchen and cleaning stuff."

"Pros: Nice riad. Beautiful courtyard. Hassan, Mohammed & team were exceptional. Their service is better than 5 star hotels. Food is great at the riad. Location is in the middle of the Medina but the front entrance leads to the parking lot which is easy for pickup & drop off. Completely safe to walk around in evening. Would return to the riad if I go back to Fes. Cons: Rooms could use a little upgrade. Toiletries were not labeled so, its hard to tell which is the hand soap. "

"Excellent high end property with welcoming staff (Hagar at the reception and Said in food and beverage gave great service) spacious rooms and great location between Fes and Meknes an aqua park in the summer time. Thank you for a memorable stay."