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"Had issues with room, toilet, room cleanliness, was placed near elevator, looked like there were people who lived there. The pictures do not accurately reflect the current state of the property. We discussed our issues with the onsite staff who told me I needed to speak with day staff. Didn’t understand why any staff on duty couldn’t resolve guest issues, but that should be a policy change. Contacted Expedia who contacted property & found a Mgr who we could voice our concerns to, Final...

"Immaculate from A to Z. There was nothing additional they could have done. It was loud outside, but it is the 4th of July, and we welcome the added excitement down below."

"It was just fine"

"Our stay was wonderful. The complementary Breakfast was good and the service was excellent! The dinner was also very enjoyable. The staff is so friendly, but not creepy. We did not have any issues with our stay. The pool was being enjoyed by a younger crowd and they get towels for use while there. I would highly recommend Drury for the rest, location, and the convenience."

"Room is very tiny. Cant even lay in bed and watch TV. No chair in the room, no fridge. Parking cost 30 dollars a day and if you leave you have to pay 30 again even in the same day. Lots of people begging for money. They have a bar and say water is free but got charged for it on my credit card statement. Definitely was a learning experience. Do yourself a favor choose somewhere else"

"Room is very clean, has all the relevant amenities. Breakfast could do with a few healthier options. Otherwise lovely."

"2 miles from the airport, really really old and outdated. Bathroom was moldy, tv wasn't good, linens were clean, staff was nice. Very shady area for 2 females traveling."

"Everything was great! 💯💯"

"Valet drivers stole out of my truck and have yet to resolve the issue. The manager said he will investigate and follow up and have yet to do so it’s been a month. Stole my VS Diamond Cuban chain."

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"My stay at AC Hotel Charlotte City Center exceeded my expectations from the moment I arrived. Check-in was quick, seamless, and set the tone for a great visit. As a first-time visitor to Charlotte, I initially hoped to find street parking, but quickly realized it was limited. The hotel's self-parking option ended up being incredibly convenient, with an easy, direct path from the garage to the elevator and my room. The staff was consistently warm, welcoming, and professional throughout my stay....

"The place needs a little updating and security."

"The room is ABSOLUTELY beautiful and the staff were so amazing! Will be staying with them again!"

"Everything was mediocre"

"Our first room was missing the fridge and the ac chipped in like a roaring steam engine which made sleeping difficult. We had to extend our stay due to a cancelled flight and ended up with another room that had the fridge and a quiet ac. I was not aware until then that the ac wasn’t the same in all rooms. Had I known I would have requested to switch from the first room. We discovered that the tax charged on our dining at the lobby restaurant was way above what it should be. When brought to the...

"The hotel is clean and good location"

"It was a good experience. The receptionist on duty was rude (considering that my flight got delayed 6 hours and I arrived at 3:00 a.m.) it was not nice to have a bad attitude when you want to have a nice rest. Bar servers were great and the food good too."

"Great room and staff."

"Great stay! Happy and helpful staff"

"clean room, staff is amazing, breakfast was good."