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"Food was excellent "

"My friend and I had a girlie two night break at this hotel and loved it. When we arrived the receptionist noticed I was using a walking aid and unprompted started looking to change our room to an accessible room eliminating needing to use stairs. We were very touched by his thoughtfulness. It was an upgrade to a suite which was outstanding and it really enhanced our comfort and experience. We had a sitting room (with verandah) which was very comfortable and well equipped with a coffee maker,...

"Enjoyed the stay but it was noisy trying to get to sleep in the cottage room and I’m curious as to why there were only 9 loungers in the spa but there are 60 bedrooms ? I had to sit on a chair .. not really the spa experience I was looking for. Also another gripe of mine is no full length mirrors in bedrooms ? And no table near a mirror to sit and dry hair and do makeup ? It’s the little things that make all the difference."

"It felt comfortable and we came away feeling pampered and relaxed ready for Stressy family wedding over the weekend"

"Loved the room and the location. Staff was exceptional"

"Friendly staff and walking distance to the center of York. Good around hotel that was full of character."

"We stayed at this property in May 2026. While the staff were extremely kind and helpful, the air conditioner in our room was not working and they refused to change our room since they were all booked and declined a refund/compensation too. When you pay £137 a night the least you expect is for the air conditioner to work especially when it’s been a hot day and you’re on the top floor of the hotel. Pretty poor for a ‘Marriott’ hotel. Avoid at all costs."

"What a great place to stay. We highly recommend it! Breakfast was excellent. Christina, our breakfast waitress was outstanding. Lots of breakfast choices. The breakfast room was very nice and the table in the window bay was special. Our room was spacious, and the kitchen amenities were complete. There was a small table where we could sit looking on the back garden. The bathroom was also spacious and well done. The decor in the condition of everything was amazing given the age of the building....