Bay Hotels hotels in York

"The Milner is missing the essential : a Good bed a good mattress and good cushions . Also could hear the noise next door train station due to poor window quality . So overall what I think about hotel negative I had a bad night and didn't sleep well . will never come back"

"Lovely clean room. Easy helpful check in. Excellent breakfast. Clearly identified for dietary needs."

"Loved the room and the location. Staff was exceptional"

"Location was great. The flat pillows were hard and uncomfortable. "

"Staff excellent. Helpful and friendly. Great location. Clean."

"Very nice hotel at a convenient location "

"The room very clean and maintained daily. Staff were excellent, directions for York, getting me a safety pin for a dress. Nothing too much trouble and kind and patient. Lovely breakfast for days in York."

"Excellent service, helpful staff, clean and modern rooms."

"The bathroom needs cleaning properly! The sink had a residue in it ( I wiped it down with a small towel and the only cleaning product to hand….shower gel! ). There is some black mould starting on the tiles and water damage at the bottom of the door frame in side the bathroom. The room was very hot even with the window open jar. It would be really uncomfortable in the summer. We were near a door and it’s really noisy! I was annoyed at being charged £36 for car parking having not been told this at check-in. I would have parked elsewhere."