Yen Bai Packages (Flight + Hotel)

The staff were extremely helpful and made us welcome and comfortable. They recommended restaurants and booked tours for us.

Lovely staff, great location. Centrally located. Nice outlook and new rooms

We stayed at the Family Suite with the large balcony and terrance. It was no big deal. We did not take advantage to sit and enjoy the terrace. We traveled in August and it was so hot and humid. I did use the terrace to enjoy the sunset and sunrise and the view from the terrace in Hanoi was nice. The restaurant for breakfast was not at the location, but one block away at their sister's location, Royal Palace 2 Hotel, which was a bit of an inconvinience.

Anna as the breakfast supervisor has been great.. she was bery helpful ơn advices and where to go.. the front desk staff were also very pleasant and welcoming .. We felt at home.. the breakfast menu was very good .. the location is super and the staff was very helpful.. we will come back ..

I cannot recommend this hotel enough. The staff are outstanding. My daughter loved the pool. We liked it so much that after our initial trip to Hanoi we rebooked here on our return leg. Rooms great! Pool great! Breakfast buffet awesome. Location great! A big thank you (and name check) to Rachel, Tony, Hoang and the guys on the bar (AKA Radish, Tomato and Potato) - you really made my 9 year old daughter smile. Plus everyone else who's name I didn't catch. See you all next time.