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"Excellent and clean hotel. I loved my stay in Lotte City Hotel I will come back. The hair product are excellent quality. The staff are very gentle and always has a smile on the face. The Thank you Lotte Citty staff the maid⅞"

"The hotel was modern and in a good location."

"The rooms are small, but the price is good and the location is great. Food and shopping options, as well as the night market, are plentiful."

"Beautiful and clean interior, friendly staff, and quiet."

"The staff was incredibly courteous and helpful in every way. I cannot express how incredibly great our stay was at this property. I would highly recommend this for those traveling with families."

"We had an excellent experience during our first stay at Lotte Hotel Seoul. We were upgraded to a Junior Suite, and the room was luxurious, spacious, and very clean. The hotel is right next to a subway station, with lots of shops and restaurants nearby. Every staff member we met was super friendly and went out of their way to help us. We’ll definitely be staying here again on our next trip to Seoul! "

"PV"

"Excellent customer service, cleanliness "

"The service (check-in, dining, guest services) was excellent!! The views overlooking Gangnam was awesome. "