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Reviews of Days Inn by Wyndham Yakima

2 out of 5
Days Inn by Wyndham Yakima
1504 N. First St., I-82 Exit 31 / Hwy 12, Yakima, WA

Reviews

7.6

Good

Rating 10 - Excellent. 295 out of 1003 reviews" "
Rating 8 - Good. 396 out of 1003 reviews" "
Rating 6 - Okay. 165 out of 1003 reviews" "
Rating 4 - Poor. 74 out of 1003 reviews" "
Rating 2 - Terrible. 73 out of 1003 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laverne S.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel RM and service was excellent! Too bad that it's location is where homeless people congregate and many businesses are closed
Stayed 2 nights in May 2024

2/10 Terrible

Jessica, seattle

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was no hot water to shower!!
Stayed 2 nights in May 2024
Response from fd management on 20 May 2024
Thank you for your review and friendly commentary! We would've loved to hear this from you so we were able to fix this situation while you were still in house! We hope to better serve you at a later date, but until then travel safely!

8/10 Good

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of homeless people in the area. We were concerned about the safety of our vehicle.
Stayed 1 night in May 2024
Response from fd management on 20 May 2024
Thank you for taking the time to leave this rating and friendly commentary! We value your business and hope to serve you again the future!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
One of the nicer Days Inns I have stayed at. Very clean, quite and comfortable. Staff and management were very pleasant and excellent to deal with. Great motel.
Stayed 1 night in May 2024
Response from FD Management on 7 May 2024
Thank you so much for your review! We hope to serve you again in the future! Our conversations during check in was very pleasurable, you were a great guest to serve!

4/10 Poor

Anthony

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of homeless all around this property. I had to unload everything from our vehicle worried it would be broken into . Pictures are outdated and taken a long long time ago . The lock to the adjacent room did not work and had to move rooms . I would for sure pay more and look for another hotel in a different part of town
Stayed 1 night in Apr 2024
Response from FD Management on 30 Apr 2024
Thank you for taking the time to leave this review and friendly commentary! we will use your review to better improve upon the property! We hope to better serve you in the future and travel safely!

2/10 Terrible

Isabella

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk didn’t greet us. Was on the phone with someone and took her sweet to give us our room keys. Homeless everywhere outside walking around. Not only did we feel like someone would break into our car, but the room was dirty with stuff in the floor, gross stains on the bedding like no one washed them. Heater and room smelt old and musty with cigarettes. If you want to risk your safety for a cheap room, then sure. But I’d recommend checking some other place because I’d give this a 0 STAR if I could.
Stayed 1 night in Apr 2024
Response from FD Management on 24 Apr 2024
Thank you for taking the time to write this review! We will use your review to better improve upon the hotel and hopefully regain your business. We apologize for any inconveniences you experienced during your stay and hope that you have traveled safely back from your venture.

8/10 Good

Annette

Stayed 1 night in Apr 2024
Response from FD Management on 11 May 2024
Thank you for your ratings! We hope to serve you again in the future! Travel safely!

4/10 Poor

Frank

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Safe fees. I stay here frequently, and I hate the fees for the safe. I NEVER use the safe, yet I'm always charged $1.50 plus tax per day. Checkout is usually just leaving the key badge in the basket at the front desk. I could avoid the fee by telling them I didn't use the safe at checkout. They know most people won't do it. I forget frequently. The fee is dishonest.
Response from Guest Services on 15 Apr 2024
Thank you for your feedback of the Days Inn by Wyndham. Safes are for the guest for an added layer of security, please ask the front desk to remove the fee at checkout.

6/10 Okay

Cynthia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No hot water :, lots of homeless in the parking I felt Unsafe
Stayed 2 nights in Mar 2024
Response from FD Management on 11 Apr 2024
We apologize for any issues you were having with your hot water! We hope we were able to get this fix for you! We value your business and hope to better serve you in the future!

6/10 Okay

Sareena

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Okay stay for the price. The hotel had a weird smell like musty carpet but was otherwise fairly clean. Linens are all white so easy to check that everything was clean. Bathroom seemed to have been updated within the last few years which really stood out compared to the 70s decor of the rest of the place. The toiletries sucked but I always use my own anyway so nbd for us. Good breakfast selection. Wouldn’t recommend for a long term stay but fine for one night for me and my 8-year-old.
Stayed 1 night in Mar 2024
Response from FD Management on 30 Mar 2024
Thank you for your review and friendly commentary! We will use your review to improve upon. We value your business and hope to serve you again in the future! Travel safely!

8/10 Good

Elmer

Stayed 1 night in Mar 2024
Response from Guest Services on 15 Apr 2024
Thank you so much for your feedback of the Days Inn by Wyndham.

8/10 Good

Nikki

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024
Response from FD Management on 26 Mar 2024
Thank you for you ratings!

8/10 Good

Natalie

Liked: Staff & service
Clean rooms. Nice with the fridge. In a very rough part of town with homeless people walking around. I worried about the safety of my vehicle. All was okay and the stay was fine.
Stayed 1 night in Mar 2024
Response from FD Management on 26 Mar 2024
Thank you for your kind words and ratings! We hope to serve you again in the future!

8/10 Good

Nestor

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Mar 2024
Response from FD Management on 26 Mar 2024
Thank you for your ratings!

4/10 Poor

Valerie

Travelled with group
Liked: Staff & service
Bed bugs. Horrifying.
Stayed 1 night in Mar 2024
Response from FD Management on 26 Mar 2024
Thank you for your review! We will look into this further!

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was pretty nice. Not in the best area but still was a nice stay and pretty quiet. No problems at all.
Stayed 1 night in Mar 2024
Response from FD Management on 26 Mar 2024
Thank you so much for your friendly commentary and ratings! Please let us serve you again in the future!

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable! quiet!! Parking seemed very limited and the back side did not feel like a safe place to park!!!
Stayed 3 nights in Feb 2024
Response from FD Management on 26 Mar 2024
Thank you for your review!

6/10 Okay

Aqil

Business traveller
Disliked: Amenities
Overall is fair place to stay a night. The matters are not comfy and comfortable to sleep.
Stayed 2 nights in Feb 2024
Response from FD Management on 26 Mar 2024
Thank you for your rating and friendly commentary! We will use your review to improve upon this subject!

6/10 Okay

Michael

Liked: Property conditions & facilities, room comfort
Lots of homeless wondering around in this area of town, didnt bother us, also towards the end of breakfast thre of them came in and took the last of the eggs and potatoes, 4 waffles 4 yougurts and drinks which left last minute breakfast goers with just bagels and toast. Surprised that management lets this happen
Stayed 1 night in Feb 2024
Response from FD Management on 26 Mar 2024
Thank you for your review and friendly commentary! We do only allow guests into the breakfast room! It can be hard to keep people out as other guest open the door for those whom don't have key thinking they are other guests!

10/10 Excellent

Rajendra Prasad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe and convenient hotel to stay.
Stayed 1 night in Feb 2024
Response from FD Management on 26 Mar 2024
Thank you for your ratings and friendly commentary!

8/10 Good

Kenneth

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from FD Management on 26 Mar 2024
Thank you for your ratings!

4/10 Poor

Demauri

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from FD Management on 26 Mar 2024
Thank you for your review!

8/10 Good

alan

Liked: Cleanliness, amenities, property conditions & facilities
clean, quiet
Stayed 1 night in Jan 2024

6/10 Okay

Ryen

Stayed 3 nights in Dec 2023

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, and very nice staff
Stayed 1 night in Dec 2023

6/10 Okay

Taylor

Disliked: Staff & service
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room had a faint smoke odor (like it used to be a smoking room). Nice big TV.
Stayed 1 night in Dec 2023

10/10 Excellent

Melissa

Liked: Staff & service
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Nov 2023

8/10 Good

RICHARD

Stayed 1 night in Dec 2023

6/10 Okay

Noreen

Travelled with family
Stayed 1 night in Dec 2023

10/10 Excellent

Nestor

Stayed 1 night in Nov 2023

10/10 Excellent

Penney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was limited with no lighting, which didn’t feel safe. As to the rest of the property, it was clean, the checkin was easy and seamless and the breakfast was quite good.
Stayed 1 night in Nov 2023
Response from FD Management on 12 Nov 2023
Thank you for you r review and friendly commentary! We value your business and hope to serve you again in the future. We will use your review upon the lighting in the parking lot as we were having an issue with the timer! Thank you gain for your kind remarks

10/10 Excellent

Molly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was super clean and and updated. The hallway carpet and the room was really clean and a nice change from the usual chain motels The staff was super helpful when I asked about a place to go to eat near by. That is including the day and night staff.
Stayed 1 night in Oct 2023
Response from FD Management on 3 Nov 2023
Thank you so much for your friendly commentary and excellent rating! We value your business and hope to serve you again in the future! Until then, Travel safely and have a great day!

6/10 Okay

Buzz

Travelled with family
Stayed 1 night in Oct 2023
Response from FD Management on 3 Nov 2023
Thank you for your ratings!

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean and every time I come to Yakima this is where i will stay. Prices are reasonable.
Stayed 2 nights in Oct 2023
Response from FD Management on 23 Oct 2023
Thank you for your ratings and kind remark! We value your business and hope to serve you again in the future! Travel safe!

8/10 Good

Lisa

Other than that good service
Stayed 2 nights in Oct 2023
Response from FD Management on 3 Nov 2023
Thank you for your ratings!

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a pool in online promo; no pool apparent? Unsafe neighborhood; first time I've ever considered checking out and going somewhere else after arrival. My malware bytes program wouldn't let me access the unsecured wifi provided by the hotel.
Stayed 1 night in Oct 2023
Response from FD Management on 14 Oct 2023
Our pool is closed for the season! Sorry sorry for any in inconvenience

4/10 Poor

Tina

Liked: Cleanliness, staff & service, amenities
a homeless person was able to come into the lobby at 4:30 a.m. when I was sitting there and the desk person wasn't there for 30 min. Did not feel safe. They asked me if I had some weed and money. Another guest left and dropped their card key in an open top box on the counter that the person could have taken and gained access into the guest room area and other areas of the hotel. I've stayed at this hotel for many years when I visit my mom in Yakima, but will not stay here again. I think these outside doors into the lobby should be locked from 10pm to 6 a.m. and guests can use card key to enter. Late arriving guests can press a button to ring the desk clerk to gain entry.
Stayed 1 night in Oct 2023
Response from FD Management on 23 Oct 2023
Thank you for your details review! We will use this to improve upon. Your remarks will be passed along to the team so we may better serve in the future! Travel safely!

6/10 Okay

Linda

Walls were thin so we could hear people talking in adjacent rooms and outside. Area was not well lit.
Stayed 1 night in Oct 2023
Response from FD Management on 14 Oct 2023
Thank you for your ratings and friendly commentary!

10/10 Excellent

Gisselle

Stayed 1 night in Oct 2023
Response from FD Management on 14 Oct 2023
Thank you for your ratings!

6/10 Okay

Gerrie

Travelled with family, Travelled with pets
Disliked: Amenities, property conditions & facilities
This location had a lot of homeless hanging around outside. Would not recommend going outside at night unarmed to take pets to bathroom.
Stayed 1 night in Oct 2023
Response from FD Management on 14 Oct 2023
Thank you for your ratings and friendly remarks

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is really nice place to stay there was just questionable people outside
Stayed 1 night in Jul 2023
Response from FD Management on 14 Oct 2023
Thank you for your ratings and kind remark!

8/10 Good

KRIS

Travelled with family
Liked: Amenities
It was ok
Stayed 1 night in Oct 2023
Response from FD Management on 14 Oct 2023
Thank you for your rating!

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from FD Management on 6 Oct 2023
Thank you for your rating!

10/10 Excellent

Walter G

Travelled with partner
Vending machine need restocked
Stayed 1 night in Oct 2023
Response from FD Management on 6 Oct 2023
Thank you for your ratings and friendly commentary!

4/10 Poor

Ivy

Travelled with family
There was long dark hair in the shower upon arrival, the bed was extremely hard, the room was hot and the air wouldn’t come on for more than a minute or two and then shut off. The breakfast eggs were not good and the breads were dry. All fixable items
Stayed 1 night in Oct 2023
Response from FD Management on 6 Oct 2023
Thank you for your rating and helpful commentary. We will use your review to improve upon these aspects. We hope you will give us the opportunity to better serve yo in the future!

8/10 Good

Kendra

Stayed 1 night in Oct 2023
Response from FD Management on 23 Oct 2023
Thank you for your ratings!