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"The cruise was very clean and staff was very friendly."

"We had a great time on board! We booked the 3 days cruises, which we highly recommend to everybody. The team was fabulous! We would like a special thank you to Mia, who always provided us with excellent service regarding food and drink during our trip. Also a big thank you to Anna for all the transfer services from Ninh Binh and to Hanoi, vey much appreciated! "

"This is a very nice hotel in a very quiet area. Very easy walking or bike riding. The restaurant is very good, breakfast was perfect. Many options. Most of the guests are here either before or after a cruise. If you are looking for night life, this is not the place. Really nothing around except a few mini marts with restaurant attached. "

"Nice and fancy overall. new, good variety breakfast, nice size room"

"This is cruise. The staff has everything under control. They are very helpful and nice"

"Great room /facility and great food"

"The staffs were really kind and passionate. Especially Nancy Hoa helped me manage my schedule. The view was nice, and the programs were unique."

"My friend and I did a 3D2N stay on the Capella Cruise and they certainly didn’t disappoint! Their service was excellent throughout our stay, and we’d love to give special mentions to Tom (Cruise Manager), Tracy, Anna, the gentleman at the reception and cooking demo (forgot his name, sorry!), Ahn from the F&B crew, and the boys at squid fishing. What truly stood out was when I left my backpack at the pier and only realized it after arriving in Hanoi. I was panicking, but their customer service...

"Everything about this Ambassador cruise was outstanding. The cabin was spacious, spotless and beautifully appointed. The crew were wonderful -friendly, helpful and always ready to assist. Every meal was delicious and the live entertainment was outstanding. I'd highly recommend Ambassador Cruises to anyone looking for a great overnight Halong Bay experience."

"Staff was great and very helpful. Room was nice. In house restaurant was fantastic. Only problem I had was unfortunately my trip was cut short and they wouldn’t refund any money for the two nights I lost. And it’s there slow season so it’s not like they didn’t have time to rebook the room. More than Half the rooms are vacant. "

"The cruise is amazing! The views are spectacular and the food.. so delicious! The staff is so attentive and kind. Shout out to Win for serving us the best coffee and service. And Hoang for going out of his way for us to have the best experience. I really recommend this cruise!!"

"The staff were excellent and very accommodating throughout the stay, in particular with our allergen requirements (gluten). The transfer process was easy to arrange but be aware that a member of staff will contact you via WhatsApp so you’ll need internet access a day or two beforehand. The room we had was spectacular and very clean. All round a great experience and would highly recommend. "

"Excellent stay, friendly staff and the cabin was very nice. "

"Super"