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Serenity Authentic Glamping Tulum

3.5 star property
Beach location and outdoor pool

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Photo gallery for Serenity Authentic Glamping Tulum

Beach nearby, white sand
2 restaurants, breakfast, lunch, dinner served; international cuisine
Outdoor pool, pool loungers
2 restaurants, breakfast, lunch, dinner served; international cuisine
Beach bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Room service
  • Bar
  • Housekeeping
  • Pool
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Tent, 1 King Bed, Jetted Tub, Garden View (Bliss Tent)

Tent, 1 King Bed, Jetted Tub, Garden View (Bliss Tent) | 1 bedroom, premium bedding, minibar, in-room safe

Tent, 1 King Bed, Jetted Tub, Garden View (Bliss Tent)

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Deck/patio
Soundproofed
Private outdoor hot tub
Air conditioning
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 41.31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Cabin

Family Cabin | 1 bedroom, premium bedding, minibar, in-room safe

Family Cabin

Highlights

Deck/patio
Soundproofed
Air conditioning
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
Minibar
  • Sleeps 6
  • 3 King Beds

View all photos for Tent, Multiple Beds, Garden View (Harmony Triple tent)

Tent, Multiple Beds, Garden View (Harmony Triple tent) | View from room

Tent, Multiple Beds, Garden View (Harmony Triple tent)

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Soundproofed
Air conditioning
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
Minibar
  • 51.90 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

View all photos for 1 King Bed, Garden View (Harmony Tent)

1 King Bed, Garden View (Harmony Tent) | 1 bedroom, premium bedding, minibar, in-room safe

1 King Bed, Garden View (Harmony Tent)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
Minibar
  • 41.31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Garden View (Harmony Tent)

1 King Bed, Garden View (Harmony Tent) | 1 bedroom, premium bedding, minibar, in-room safe

1 King Bed, Garden View (Harmony Tent)

8.0 out of 10
Very good
(2 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
Minibar
  • 41.31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed
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About the area

Map
Carretera Federal Mz 21 Lote 18-4, Solidaridad, Xpu-Ha, QROO, 77733

What's nearby

  • Cenote Azul - 1 min drive - 1.8 km
  • Ecopark Kantun Chi - 2 min drive - 2.9 km
  • Xpu-ha Beach - 2 min drive - 2.2 km
  • Cenote Cristalino - 2 min drive - 2.5 km
  • Puerto Aventuras Marina - 5 min drive - 6.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 76 min drive

Restaurants

  • ‪Mirador Buffet - ‬5 min drive
  • ‪Carey Lobby Bar - ‬5 min drive
  • ‪Palmeras - ‬4 min drive
  • ‪Tokyo - ‬3 min drive
  • ‪Bar Mojado Beach - ‬4 min drive

About this property

Serenity Authentic Glamping Tulum

Hotel by the sea
A free daily manager's reception, a terrace and a garden are just a few of the amenities provided at Serenity Authentic Glamping Tulum. Treat yourself to a body wrap, a facial or a hot stone massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Free in-room WiFi is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Bike hire, a round-trip airport shuttle (surcharge) and coffee/tea in reception
  • Concierge services, multilingual staff and a front desk safe
Room features
All guest rooms at Serenity Authentic Glamping Tulum have perks, such as premium bedding and laptop-friendly workspaces, as well as amenities, such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Decks/patios, daily housekeeping and desks

Languages

English, Spanish

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฿7,669 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Mystic
  • Serenity Beach Club

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages

Accessibility

  • No lift

More

  • 1 building
  • 1 floor
  • Built in 2016
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 2 and younger are not allowed at this property; all guests older than 2 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 120 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 2 years old and younger are not permitted at this property

Property is also known as

Serenity Luxury Tented Camp Xperience Hotels Hotel Xpu-Ha
Serenity Luxury Tented Camp Xperience Hotels Hotel
Serenity Luxury Tented Camp Xperience Hotels Xpu-Ha
Serenity Luxury Tented Camp Xperience Hotels
Serenity Eco Luxury Tented Camp Xperience Hotels Hotel Xpu-Ha
Serenity Eco Luxury Tented Camp Xperience Hotels Hotel
Serenity Eco Luxury Tented Camp Xperience Hotels Xpu-Ha
Serenity Eco Luxury Tented Camp Xperience Hotels
Serenity Luxury Tented Camp by Xperience Hotels
Serenity Tented Camp by Xperi

Frequently asked questions

Does Serenity Authentic Glamping Tulum have a pool?

Yes, this property has an outdoor pool.

Is Serenity Authentic Glamping Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Serenity Authentic Glamping Tulum?

Self-parking is free at this property.

What time is check-in at Serenity Authentic Glamping Tulum?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Serenity Authentic Glamping Tulum?

Checkout is at noon.

Does Serenity Authentic Glamping Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 120 per person applies.

Where is Serenity Authentic Glamping Tulum located?

Situated by the sea, this spa hotel is within 2 miles (3 km) of Ecopark Kantun Chi, Xpu-ha Beach and Oasis Beach. Tajma Ha Cenote and Cenote Cristalino are also within 2 miles (3 km).

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Serenity Authentic Glamping Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 124 out of 210 reviews
Rating 8 - Good. 56 out of 210 reviews
Rating 6 - Okay. 11 out of 210 reviews
Rating 4 - Poor. 11 out of 210 reviews
Rating 2 - Terrible. 8 out of 210 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome beach super close and walking distance to Cenote Minotaur
Stayed 3 nights in Feb 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely feel, grounds and staff plus a pretty stretch of beach. Earplugs are provided for road noise which seemed minor except aroun 5am.
Stayed 1 night in Mar 2025

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Will come back
Stayed 6 nights in Jan 2025

10/10 Excellent

Seungwoo

Liked: Cleanliness, amenities
Very good
Stayed 1 night in Mar 2025

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time
Stayed 7 nights in Dec 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Much nicer than expected!

So much nicer than expected! Grounds are gorgeous and lots of very thoughtful details through the walkways to the “rooms” we really enjoyed and would come back for sure.
Stayed 1 night in Feb 2025

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Our room could not have been better. It exceeded my expectation. The restaurant was a disappointment. I'm an early riser and waiting until 8:00am for coffee was inconvenient. Also the breakfast menu was limited and not great.
Stayed 3 nights in Mar 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience for Glamping.
Stayed 2 nights in Jun 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience to feel free, close to the beach whici is ideal for the kids
Stayed 7 nights in Feb 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the quaintness!
Stayed 7 nights in Feb 2023

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful location
Stayed 4 nights in Jul 2022

8/10 Good

Ryall

Liked: Cleanliness, property conditions & facilities
Great getaway to slow down and get in nature. Loved the tents, beach and experience. Unfortunately restaurant is painfully slow, with poor service over priced. Other than that, it’s a quaint little getaway!
Stayed 2 nights in May 2024

10/10 Excellent

Analizeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Staff amazing, helpful
Stayed 1 night in Sep 2023

10/10 Excellent

Nidzfar Julkarnain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent, price not really expensive , accessible to beach , you can also use public transport if you want to go to playa de Carmen where you can go to Cozumel and swimming pool very good
Stayed 4 nights in Aug 2022

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
I was only able to stay for one night, but I wish I could have stayed longer! The tent and grounds were GORGEOUS!! It was exactly what I needed for a quiet, relaxing stay. I could have laid in that hammock all day <3 I'll be back for sure!
Stayed 1 night in Jun 2023

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the relaxed atmosphere of staying at this property. The staff was so helpful and friendly with giving recommendations and solving any issues. Great ammenities and very laid-back atmosphere. I would highly recommend!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Beatifull
Stayed 1 night in Oct 2022

10/10 Excellent

Guadalue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked property
Stayed 1 night in Sep 2022

6/10 Okay

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
We really liked the atmosphere, and the place was so authentic. Unfortunately there is a lot of noise from the traffic on the highway close by. We could hear it all night, and when you sleep in tents it is very annoying. If the glamping had been closer to the beach it would have been perfect, and the noise would not have been a problem. Breakfast was good, and the tents were very charming, good beds and nice shower, loved it
Stayed 3 nights in Feb 2024

4/10 Poor

Christopher

Disliked: Staff & service, property conditions & facilities
Food was terrible if you combined the breakfast lunch and dinner menu there’s maybe 15 items the pool was filled with kids who I’m sure where not stayin at the property the drinks at this place were horrible not one good bar tender the beach club is filled with locals

6/10 Okay

Robin

Liked: Cleanliness, property conditions & facilities
I booked a room for 4 people and found out about extra charges when I arrived. The price on expedia is different than the property. I was disappointed when I could not change my expedia reservation to get a discounted rate for additional people.
Stayed 5 nights in May 2024

10/10 Excellent

Ryall

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property for a no-frills kinda stay in nature. Camping without the bugs & fan! A/C works well and rooms are clean and very comfortable. Staff super friendly and accommodating. Two areas for improvement: Food could be better - mostly fried and unhealthy. Times are limited. I advise against the spa as the massage was poor quality. Save yourself some $ and get one on the beach! We would stay again!

8/10 Good

Ryall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a gem of a place! Tents, setting and beach all amazing! Hugo on the beach was the best waiter! The only downfall was the food in the restaurant at the hotel (beach was great). Poor food quality, over-priced and wait time over 60 minutes for dinner. Try that with kids - you want to stab your eye out with a fork. You don’t have many options down there for food as you’re isolated. If we did it again we would pack some fridge-friendly meals and avoid the restaurant all together. If they improved this aspect of the hotel it would be a 5 star Glamping experience!
Stayed 1 night in Mar 2024

4/10 Poor

Daniela daniel

Liked: Cleanliness
There were at least 10 kids runnning around it was too noisy. Its suppsed to be a relaxing property. It wss not The hotel was full you could see the staff was overwhelmed at dinner time. The food is very boring
Stayed 1 night in Apr 2023

10/10 Excellent

Tyronna B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED IT !!! :) I still did not get a refund for my car rental though .