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"Pool was closed"

"I would like a refund. I ended up paying for a room we didn't use, because the cancellation period was no longer applicable once (24 hours before arrival), and the pictures provided of the property did NOT represent what we saw and experienced. There were a number of safety concerns that made this hotel unworkable for us. The side door (where we were told to park as it was closest to our room) had an electronic key lock for security, but it was propped open and didn't close properly when I...

"Definitely a friendly staff well situated location clean rooms"

"Rooms were small and rather lack luster. Breakfast was mediocre"

"Not impressive. Loud, long-term guests late into the night - sketchy, hanging out in one room with the door open. Poor housekeeping- old towel hanging within the shower curtain, built up dirt in the corner of the room. "

"Quiet area, very nice "

"I liked the easy access to room and parking lot. I didn’t like feeling uncomfortable and unsafe. I didn’t sleep well due to the domestic situation outside my door on balcony. The room was clean but could use some cleaning and updating."

"Nice hotel, clean rooms and excellent staff.9"

"Their amenities listed are completely false. From no beach access due to health concerns all the way to no wi-fi. Would strongly suggest to go elsewhere unless you enjoy being freezing cold all night and buying your own toilet paper."

"Under remodeling, only expensive Bistro with limited hours so no complimentary coffee."

"Pas très propre et ça sentait le détergeant. Assez bruyant avec le train qui passe juste à côté et le chauffage qui fait du bruit dans la chambre. "

"Cozy beds, good breakfast selection, pool and hot tub were nice. Definitely staying here again "

"Very nice. Highly recommended"

"Staff was excellent. Airport shuttle was so helpful, no parking problems at airport."

"Roaches wstrrdamage dirty "

"I had a very concerning experience during my recent stay. Upon opening the sofa bed in our room, I discovered bedbugs. After checking further, a chair in the room was heavily infested. One member of our party works in pest control and confirmed the issue immediately. I reported this to the front desk and requested someone come inspect the room, but staff refused. Due to the conditions, we did not stay in the room and were moved to another hotel. At that time, I was clearly told that I would...