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"Great"

"I had a great stay here when in canary wharf for meetings. Although the hotel is little dated for a 5*, it has an amazing leisure centre access with beautiful riverside pool. The staff were all really attentive and fantastic. Particular shout to Cindy who was super helpful to me on reception. Really appreciate it. "

"The rooms were very clean and had a good standard. Staff is very friendly and the additional services and beauty spa are great. Only complaint is the neighbourhood and the pipes in soom room or air condition that make noise. If you are a light sleeper bribg earplugs and best to arrive during daytime."

"We were on the ground floor near the gym and swimming pool.It was easy access as I have walking problems The only problem was the swimming pool was a bit cold."

"Wonderful place, staff excellent."

"Incredible value"

"I'll start off with the positives. - Stunning view of the lake - Welcoming staff. - Clean Negatives - Dated rooms. The bathroom sink was cracked and held together with some form of yellow/brown epoxy. Kind of puts you off initially. - Shower had poor pressure and the shower head bracket did not support it properly. - The lighting in the bathroom is on the dim side. - Breakfast took a while to get served, we even had to ask for an ETA. Once it was served it was underwhelming. - Pillows are not...