Excellent breakfast!
However, what impressed me most was the management of the hotel.
My sisters and I stayed at the hotel in three rooms. We initially stayed there for one night on
The way to a wedding venue. My room was noisy and the safe was broken. I brought this to the attention of the hotel management. After the wedding we were coming back to the hotel for four nights. I therefore requested that we would be placed in rooms on the top floor, and I agreed to pay the difference in price.
When we came back, we got excellent rooms overlooking the garden AT NO EXTRA PRICE. I really appreciated this gesture.
This hotel is excellent for families. We enjoyed the garden and since we were so well treated, we will definitely stay here next time we are in Wroclaw.
브로츠와프 출장으로 머무르게 되었습니다!
룸 컨디션이며 조식, 서비스 모두 정말 만족했습니다.
매일매일 룸 클리닝도 잘 해주셨으며, 조식 퀄리티도 완전 대만족!
노보텔 직원분들도 문의사항에 대해 매번 친절하시게 잘 대응해주셨습니다! 브로츠와프 출장 숙소 구하시는 분들께, 추천드려요!
The attitude of the woman at the reception desk was extremely poor, and I was very disappointed. I will never stay at this hotel again, and I would not recommend it to anyone. I have stayed in many hotels around the world, but this was the first time I have experienced such poor service. I don't think she was properly trained.
We booked this hotel as we had a 16 hour lay over between flights at nearby airport. Its only 20 min BOLT ride from airport. We were greeted by the amazing Friendly Martha she was so knowledgeable and she provided us a m
Todo bien,buena comunicación con el centro,estacion de tranvía a 5 minutos andando y en 20 minutos estas en pleno centro.
Lo unico a mejorar el sofa cama para los niños,mas dura que una cama marmol
เข้าพัก 2 คืน, ธันวาคม 2023
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Paulo Eduardo
7 มิ.ย. 2026
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Hotel Bom. Porém com algumas manutenções para fazer. Tive dois problemas. O primeiro foi que tive que trocar de quarto, pois o quarto estava alagando durante o banho (vazamento). O segundo foi no check in. A propriedade me cobrou o pagamento que eu já havia feito para o hoteis.com. Tive que pedir o auxílio do hoteis.com para resolver o problema de cobrança duplicada. A atendente da recepção estava muito nervosa e bufando. Ela não foi gentil e ficou bufando o tempo todo. Péssimo atendimento na recepção. A equipe do restaurante trabalha e atende muito bem. O problema foi só na recepção com a atendente da noite (6 p.m.).
Grote ruime 2-persoonskamer met groot flatscreen tv, bureau met stoel, tafeltje met relax stoel, ijskastje, safe, hang- & leg kast, airco, schoon en frisruikend.
Douche en wasbak met Rituals handzeep, shampoo & douchegel. 👍
Zeer uitgebreid ontbijtbuffet.👍
De recreatie ruimte en de gangen ruiken naar Rituals parfum.👍
Klein minpuntje: veel te smalle onderlakens.
A very tired and depressed building in an inconvenient location. Rooms inside are well done up but the hotel feels terribly dated with a very basic mock-up. We found the staff to be fairly cold, too.
We have stayed in the other Wrocław Novotel and found that one to be super. This one felt cold and lonely - unwelcoming. Sadly we won’t return!
Hotel z bardzo sympatycznym i pomocnym personelem - bez problemu zamieniono nam pokój. Pokój czysty, bardzo dobrze wyciszony (trzyszybowe okna). Wyposażenie pokoju (w tym czajnik, herbata, kawa) wystarczające na krótki pobyt (na plus odrębne wc). W hotelu dostępna restauracja i bar (tu nie oceniam). Wyjątkowo urozmaicone śniadania - duży wybór produktów niezłej jakości. Dwa szybkie ekspresy do kawy eliminują kolejki po napoje. Standard wyższy niż wynikałoby to z trzech gwiazdek.