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"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Room was clean but very outdated, they gave us room right next to another room where they where doing renovations, all you could hear was construction and drilling noises which started at 7 AM every day during our stay, AC did not work we had to request a fan to keep the room cooled, no mini fridge. For a 4 star hotel I would expect better."

"Convenient as short walk to London BigBen and love the area as quiet and not too crowded part. The property generally is classy and clean however our room is not as clean especially the bathroom, there are missed areas uncleared under the toilet bowl etc. I do appreciate the effort they did when I told them it’s my daughter’s birthday so we had a cake waiting in the room which was nice ."

"Beautiful hotel. Amazing stay for 4 nights. Breakfast was fantastic. Lots of options including fresh honeycomb from their beehives and fresh peanut butter maker! Rooms a bit small but very nice and very clean. Lobby is absolutely gorgeous! Location is excellent, close to many main attractions and underground around the block. We would definitely stay here again. Absolutely loved it!"

"Rosewood delivers where it matters most: service. The staff’s warmth, professionalism, and responsiveness were exceptional from beginning to end. I was granted an incredibly early check-in and was already in my room before 11 AM, despite standard check-in being at 3 PM. After a long journey, that alone set the tone for a great stay. The room was spacious and very comfortable, although the bathroom felt surprisingly compact for a hotel in this category. Small details like having the hairdryer...

"Beautiful hotel in a great location near Buckingham Palace. This is the second time we have stayed here, and I highly recommend it, especially for their superb customer service."

"The hotel was in a great location. Room was small with no fridge or microwave. It did the job"

"This is easily the worst hotel we’ve ever stayed in. We had three rooms and none of them had working AC, we booked king beds suites and all the rooms had twin beds pushed together. The heat and the gap in the bed made this worse than a travelodge. On top of this, the design of the rooms is extremely backwards, there’s no space in the room, the bathroom has a weird skinny shape, the shower room opened against the door and could barely move inside the shower. The toilet had a door stop right where...

"Clean and comfy large room. Good bathroom with all you’ll need. Breakfast was ample with plenty of choice - but surprised when we went at 9am there was a large queue obviously a popular time to avoid! That said once in plenty of room no big queues for food/coffee etc - so actually well managed! Thanks for a great stay."

"Good hotel next to huge park and very convenient with shops around."

"Liked the location but very difficult to find! Staff were friendly and helpful. Breakfast and bar were OK. The rooms were extremely small for the price , even by European standards. There was a significant radiator leak in our room so they asked us to move to another and we did with no help offered even though we had to repack and move up one floor. that was a major mistake as the largest heat wave to hit the area in decades arrived, needless to say, there was no air conditioning!"

"Staff were always polite and very helpful. Property and room was immaculate."

"Close to places I wanted to visit"

"Bellman Ian was great welcoming to a historic property."