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"Hotellissa oli oma ravintola, josta sai kunnollisen päivällisen. Aamiainen tyypillinen englantilainen. Ystävällinen henkilökunta."

"It was great "

"Perfect for a city break. The rooms and communal areas are clean and modern. Breakfast is fresh and there's lots of choice. Some people said there is no bacon at breakfast, but that's incorrect – as of October 2025, there *is* bacon at breakfast. Location is excellent, just a short walk from the train station and city centre. The only thing that lets it down is the lack of car parking, but that's due to its central location so can't do much about that! I used JustPark to get parking nearby."

"Comfortable bed. Good food."

"Staff was wonderful. Great place for solo traveler, and absolutely the quietest place I have ever stayed "

"Lost count how many times I’ve stayed 30+ at least"

"Super stay lovely room and so quiet"

"Great food comfy bed"

"Amazing room excellent food"

"We arrived late and left early so didn’t get to experience breakfast or much of the outside but all staff we dealt with were very friendly and helpful, beds were very comfortable and room was perfect for our quick stop over. "

"Everything is good except for parking."

"Carol and Holly were so nice and pleased we had the privilege to meet them both on our exit of the hotel 😍"

"Great location. Everywhere is very walkable. Wide range of shops and restaurants. The Gatehouse is unique and charming. The hotel staff are very nice and accommodating. Great value for money. Beds comfortable. Room very clean. Overall a great experience and the city of Wells is a must-see"

"The staff were incredible from start to finish, food and drinks exceptional, king premium room beautiful, cannot wait to return "