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"No Internet or cable for 9 days. Told everyday it should be fixed tomorrow. Said you can leave it you'd like when I complained. Beautiful place but horrible customer support and service."

"The staff was excellent and extremely helpful but the hotel itself was subpar"

"Was a pretty short stay but the time spent there was worth the money hotel was fair but staff was truly amazing. Didn’t get to use some amenities due to the length of my stay but breakfast was nice and there were options to choose from. Enjoyed the beach at St Andrews state park seemed the least crowded and even though there was an entrance fee parking was ample and the beach/common areas were clean. We ate at Sharky’s and Harpoon Harry’s both were decent but Sharky’s had live music and a...

"Everything is simply wonderful there. It’s like a cruise ship of resorts with everything possible to make your vacation top notch and memorable. Add to all of the excellence an excellent staff and you have a premier vacation! Best staff ever!"

"It’s unsanitary and unlivable condition this is my first time coming to PCB in this place was dirty and smelly that my wife puked cause of the outstanding smell when I went to the room 314 that they booked me too the bed had stains on the bed covers that when my wife and I try to laid down we both encountered bed bugs and we immediately left and cancel our booking at this moment I’m waiting on getting my full refund I can’t believe I paid for two nights there and I had to go spend more on a...

"The room was not as pictured on hotels.com/Expedia. Bathroom was WAY different then described. NO walking shower. Floors were dirty, didnt look like they'd been moped in weeks. Staff was wonderful, parking was convenient"

"Everything was lovely and the staff was nice."

"Super"

"We don't have any complaints"

"Very pleasant staff and clean property. Breakfast was very nice, lots of choices."

"Everything was perfect!"