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"Lovely staff and amazing service! Will come again."

"Drunk male receptionist took ages to check us in , then given me a room I haven’t book . I have booked one family large room 145 - two green standing single beds and double bed room and I was given one double bed , one single and pull out of this bed to sleep on the floor type matrasse bed , when I questioned this he said that I was suppose to be told this when booked - nonsense I booked via this page with photos of the room - freestanding two single beds !!!"

"Great pub, with a beautiful garden and a very helpful landlady"

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"Great stay at the Inn West End – the staff were attentive and amazing throughout. Lovely atmosphere, comfortable stay and I would highly recommend it to anyone."

"England and Great Britain have manor houses and castles galore that have been turned over to hotels. We have stayed at many. None come close to the care taken and beauty of the grounds and gardens. Awesome. Unparalleled. Unequalled."

"Nice check in. Room at top of old building which was ok but could not open windows on 2nd hottest day of the year."

"Our second visit and we would be happy to stay again. Set in a lovely olde worlde part of Shepperton it is a nice quiet location very close to the river. Lovely bar area and restaurant with an out door area to sit and watch the river life. The bedroom was a good size and comfortable, water pressure for the shower was a bit low but adequate. The staff were very helpful and we enjoyed our stay."

"Absolutely awful. Filthy, dusty, dated and smelly in the hallway. We couldn’t find another hotel to move to so had to stay, I didn’t get into the bed but covered it and the pillows with my own towels. The door wouldn’t lock so we had to wedge a chair underneath the handle. Run down and dilapidated. Bathroom disgraceful and mouldy. Asked to move rooms ( twice) and was told the internet was down so even if he wanted to he couldn’t move us! The only saving grace was the waitress was lovely and the...

"Our stay was fantastic, room was fab, pub is lovely , breakfast and pub food was delicious, staff were amazingly friendly, great location. 100% recommend"

"Stayed for two nights in room 1. Staff were fantastic. Lovely breakfast on both days. Nice meal sitting outside in the sun. The wi fi was very good which is important as the phone service is non existent in this area. The village is quiet and picturesque."

"Beautiful old property in an idyllic setting. Friendly and helpful staff. Food good on the whole. Shower cold this morning in both rooms, which was disappointing. Lovely large bath sheets. Coffee machine in each room. Enjoyed our stay."

"Truly beautiful, historic and well located."

"Great spot for a short stay. Beautiful building. The rooms are fine, but could use a refresh, and more attention to detail in the cleaning."

"A very nice hotel"

"I cannot speak highly enough of this Hotel. Our stay was enhanced by the ambience, the welcome we received and the service was exceptional. A most relaxing and enjoyable experience in a house that is so steeped in history, but so comforrable. Can't wait to visit again. Highly recomnended. Thank you Robina and Val. "

"Our second time staying at the property. We stayed two nights and was a bit disappointed this time as the room wasn’t cleaned or towels replaced during our stay."

"Room not ready, told to go to the lounge bar. Took 30 minutes for any staff to even be there."