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"Very helpful staff. Lovely quirky room."

"Looks like it has recently been redecorated, simple and pleasant style. Staff all very friendly and helpful. Breakfast items available to help yourself if leaving before official breakfast time. I’ll be staying again "

"Great service excellent location fantastic breakfast excellent host"

"It was the most relaxing weekend you could ask for, it was so peaceful and the staff were amazing. Can’t recommend enough a weekend at Retreat East. Also the spa and food was amazing. "

"I gave this hotel an excellent review already!"

"An old-fashioned hotel in an old building but there's nothing wrong with that - it has character, unlike a lot of modern anodyne ones. Service was exceptional: accommodating and friendly. It is located dead in the centre of the old town and is ideally placed for exploring it (and for staggering back from the pubs!). It also has a well regarded Thai restaurant on the ground floor, so no need to go far if you don't want to. There is free parking at the back. I would certainly stay again if I was...

"The room was excellent, spacious and bathroom /shower perfect. (room 7) lovely position by the water good views Staff very helpful and cheerful But (now Older) We did miss a lift "

"Very quiet and comfortable. Excellent accommodation would come again. "

"Excellent breakfast, large room. Very friendly/helpful staff."

"Really good breakfast Very friendly hosts and staff Very good parking "

"Stayed here before and will be staying again for sure! Great place with really friendly staff. "

"Nice pub setting in the country. Good food. Great pub atmosphere. Rooms ok. "

"Lovely service! Great location!"

"This beautiful, comfortable Hotel is in the heart of Saxmundham, moments from the station. The Helpful Staff, Callum, was wonderful. Everything was clean and comfortable. I would stay again."