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Reviews of River Crossing Lodge

3.5 out of 5
River Crossing Lodge
Klein Windhoek, Townlands Farm No. 70, Windhoek, Khomas Region

Reviews

9.0

Wonderful

Rating 10 - Excellent. 51 out of 86 reviews" "
Rating 8 - Good. 29 out of 86 reviews" "
Rating 6 - Okay. 3 out of 86 reviews" "
Rating 4 - Poor. 2 out of 86 reviews" "
Rating 2 - Terrible. 1 out of 86 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Henry

Liked: Staff & service, property conditions & facilities
Everything
Stayed 1 night in Mar 2024
Response from Justine on 29 Mar 2024
Thank you for you feedback, hope to see you again soon.

10/10 Excellent

John

Travelled with partner
Liked: Amenities
Topnotch lodging accommodations, clean and friendly. Bring Bino’s for the wildlife out back !
Stayed 3 nights in Mar 2024
Response from Marketing on 25 Mar 2024
Dear John, Thank you for your review, we appreciate your feedback. RCL.

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had an excellent time in this very scenic lodge
Stayed 2 nights in Dec 2023
Response from Marketing on 22 Feb 2024
Thank you very much for your review, it was great to have hosted you!

8/10 Good

Wolfgang

Stayed 1 night in Dec 2023
Response from Justine on 26 Dec 2023
Thank you for your wonderful feedback.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect relaxation destination
I stayed at the River Crossing Lodge for a few days at the end of a two week trip. The rooms are very comfortable with gorgeous views of the surrounding hills. I spent most of the time relaxing on the porch of my chalet or the porch of the main lodge. I had the full board package and thoroughly enjoyed my meals. The staff is very friendly and helpful. Will definitely stay here again.
Stayed 2 nights in Sep 2023
Response from Justine on 5 Oct 2023
Good day JulieThank you for your wonderful feedback, we are glad to hear that you did enjoy your stay with us and hope to see you again soon.Regards, Justine

8/10 Good

Alida, Lakewood Ranch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property is its greatest asset. I felt so appreciated!
Stayed 2 nights in Sep 2023
Response from Marketing on 11 Sep 2023
Dear Alida, thank you for review. It was a pleasure to have hosted you.

8/10 Good

Imran

Liked: Cleanliness, staff & service, room comfort
Great place. Service was a very basic. The WiFi was terrible. The good good but little option for dinner, and given the location it is impossible to go to other places.
Stayed 1 night in Dec 2022

10/10 Excellent

Lynda

Stayed 1 night in Sep 2022
Response from Marketing on 13 Sep 2022
Dear Lynda, thank you very much for your good review. It was a pleasure hosting you.

10/10 Excellent

Earl, Orange

Liked: Cleanliness
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lodge was great and the staff was excellent! My room was superb and spacious, and I had a great view! The restaurant had plenty of delicious options and the menu always varied. The shuttle allowed me to make my appointments or errands in the city and made airport pickup super easy! The staff always went above and beyond! I had the best stay here and I'll definitely be staying here for all my trips to Namibia! I highly recommend this lodge!
Stayed 6 nights in Apr 2021
Response from Justine on 27 Apr 2021
Good day Thank you kindly for the wonderful feedback, much appreciated and looking forward to see you at our lodge again :)

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager is absolutely wonderful. Gosh I wish I could recall her by name! The whole place is welcoming, from the reception, to restaurant staff, to bar staff, to room hospitality. Rooms are large and comfortable. The view is reason enough to visit, but go for the food. The food is incredible. I would be very happy just to live there! We were there as a herping group, and were treated like royalty, despite our dirty clothing from hiking and our over indulgence in delicious Rock Shandys. When my airport transfer didn't show up the manager was there to help. Awesome place to stay!
Stayed 1 night in Mar 2021
Response from PR - Marketing on 12 Mar 2021
Thank you very much for your review, it was an absolute pleasure hosting your group at the lodge. Please do visit us again!

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
great location, nice food
Stayed 1 night in Feb 2020
Response from RCL - Marketing on 2 Mar 2020
Thank you Alan, we appreciate your review! Please visit us again.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, generally good food and service. Will return
Stayed 1 night in Feb 2020
Response from Marketing on 25 Feb 2020
Dear Alan, thank you for your review. It was a pleasure hosting you. We look forward to your return visit.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for comfort,
Great staff, relaxing and comfortable rooms, pleasant deck for late afternoons and evenings, good value.
Stayed 1 night in Aug 2019
Response from Marketing on 15 Aug 2019
Dear guest, thank you for your review. It was great hosting you!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful and friendly staff. They were so welcoming when we arrived and it's a beautiful spot for our first night in Namibia. Thanks so much to all!
Stayed 1 night in Jun 2019
Response from Marketing on 4 Jul 2019
Thank you very much for your review. It was a pleasure hosting you!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, nice sunset view at the swimming pool, very nice staff.
Stayed 1 night in Apr 2019
Response from Marketing on 22 May 2019
Thank you for your review, it was a pleasure hosting you.

10/10 Excellent

MALCOLM

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay
Stayed 1 night in Apr 2019
Response from marketing on 24 Apr 2019
Thank you for your review.

8/10 Good

Nico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will Do it Again - Beautiful setting
It was my second time at the River Crossing Lodge and I have enjoyed it again. Beautiful area, friendly & efficient service, nice rooms and good food
Stayed 1 night in Apr 2019
Response from Marketing on 24 Apr 2019
Thank you for your review, it was a pleasure hosting you again!

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views
Perfect location for our last night before returning to the airport which is only 20 minutes away. The views down to Windhoek are terrific. Our evening meal was also very good and we sat out on the verandah taking in the sunset. Our chalet was comfortable but not plush and the staff were attentive. The bar closed at 9 which was a surprise but didn’t affect us on this occasion and the WiFi was useful to catch up after a long trip. We would stay again.
Stayed 1 night in Feb 2019
Response from Marketing on 6 Mar 2019
Dear Neil, we appreciate your review, it was a pleasure hosting you at River Crossing Lodge.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantsstic city view! Nice cottages with a great canyon and mountain view. Excellent service.
Stayed 1 night in Nov 2018
Response from Marketing on 31 Jan 2019
Dear guest, Thank you for your review, we hope to host you one day again.

10/10 Excellent

Louella, Vancouver, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best places I stayed in. It's a mix of the peace and quite of being in the middle of nowhere, in close proximity to wildlife (in my case the baboons wandering on my doorstep), and the elegance brought by the available services whilst in the property, i.e. the pool, the restaurant. It has a great view of the city of Windhoek from afar. The villas are clean, cozy, and quiet. Many thanks to the staff, especially to the friendly Lusia for looking after me during my stay.
Stayed 2 nights in Sep 2018
Response from Marketing RCL on 3 Oct 2018
Thank you Louella, we appreciate your review, it was great hosting you. Hope to see you one day soon.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
River Crossing Lodge
Stayed 1 night before leaving for the airport. The lodge is outside of the city the view is spectacular, it is quiet and a nice play to stay as an alternative to a city hotel. Highly recommended.
Stayed 1 night in Sep 2018
Response from Marketing RCL on 3 Oct 2018
Much appreciated Mark, it was great hosting you. Please do pop in again when you visit Windhoek.

10/10 Excellent

Verified traveller

Great view outside Windhoek
Really nice place to stay out of town. Great views! Comfortable rooms, nice pool, good service, nice breakfast and dinner. I will be back.
Stayed 1 night in Sep 2018
Response from Marketing on 19 Sep 2018
Dear Guest, Thank you for your nice review, it was a pleasure hosting you and we look forward to your next visit.

8/10 Good

Charles, Miami FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is amazing, and the scenery is breathtaking; however, the selection of food choices on both the lunch and dinner menu could be better and the heater did not work and it was cold.
Stayed 3 nights in Sep 2018
Response from Marketing on 12 Sep 2018
Thank you Charles we appreciate your fine review. I will bring your comments about the food and heater under managements attention. Best regards

10/10 Excellent

Angela

Great location, great place
Finally a place to return to in Windhoek. Great location, comfortable rooms, good service and breakfast. Have been to many 4* places in Windhoek, they were all okay, but nothing special. Would recommend River Crossing any time and will be back.
Stayed 1 night in Sep 2018
Response from Marketing on 12 Sep 2018
Thank you Angela for your excellent review. It was a pleasure hosting you at our establishment, hope to see you soon again.

10/10 Excellent

JHW

Breathtaking view :)
What a beautiful place? The view is amazing, friendly staff, clean beautifully decorated room. No wifi in rooms but the breathtaking views makes up for it
Stayed 1 night in Sep 2018
Response from marketing on 12 Sep 2018
Thank you JHW for your excellent review. The Wifi unfortunately still remains a challenge for us to get to all the rooms. It was a pleasure hosting you at our establishment, hope to see you soon again.

8/10 Good

EJ, Ecuador

Liked: Cleanliness, property conditions & facilities, room comfort
Isolated retreat with great service and food
Stayed 1 night in Jul 2018
Response from Marketing on 12 Jul 2018
Thank you EJ, we appreciate the review and hope to host you or your friends at River Crossing sometime again!

10/10 Excellent

a n d, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near airport Off the beaten path/
well layed out property. Rooms are spacious. restaurant offers set menu , food good
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
The hotel, its environment, the staff, were all excellent. The food was good, but not amazing. Will definitely stay here again!
Stayed 1 night in Jan 2018
Response from marketing on 23 Jan 2018
Thank you very much for your review, we appreciate the feedback and hope to see you some time soon! Best regards Marketing

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very quiet, peaceful. Rooms are amazing. The view from balcony is priceless and food is very good. Maybe the main reception room and the swimming pool can be improved, but it is already a perfect place to start a trip in Namibia

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

JACQUELINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of the way lovely stay
The staff were wonderful, very welcoming. Breakfast included a selection of hot menu items and a small cold buffet. Coffee and tea were available all day. Lovely decor and surroundings. The chalets have very comfy beds and a bench on a deck that looks over the valley. A great place for a relaxing stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Location in Windhoek
Great place for sunset cocktails on the deck overlooking Windhoek, and a fabulous night-sky for the star gazers. The staff were fantastic – warm, friendly and very anxious to help, and food that is out of this world. The chef’s veggie dishes were quite amazing- his deep fried aubergines were nicer than those in Italy!!. It’s also conveniently close to the airport and is vibrant with conferences, weddings etc. happening but without compromising the hotel residents in any way. We really enjoyed our time here.

10/10 Excellent

Cam, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option just out of Windhoek
My family and I stayed at River Crossing Lodge on two occasions - two nights upon arrival in Namibia and again on the night prior to departure. We found the lodge to be ideal for our needs - close to the city but far enough away to ease into our adventure and feel as though we were already in the African bush. The staff were friendly and welcoming and always willing to assist with any queries that we had. The rooms are beautiful and have an amazing view of the valley and bush. Our room was immaculately clean, showers were always hot and the room was a good size to accommodate the extra bed for our 6 year old son. Upon return to the lodge we were welcomed by the staff and made to feel as though we had truly returned 'home'. River Crossing Lodge is well priced and I don't hesitate to recommend it to travelers visiting Windhoek.

6/10 Okay

Caroline, Somerset

Liked: Staff & service
Mixed feelings
First of all if you are travelling to this hotel from the airport at night, it is easy to miss. It is not signposted with the brown hotel signs. Look for the second brown wine country sign and it is just near there with an advert type sign. Our room was fine, it was just little things like a cracked basin and the towel rail that constantly fell off the holder. The food was good but breakfast the first day had a good selection, on day too there was no bread much less choice and the fruit salad I had included a dead fly. The swimming pool unfortunately did not look clean. The hotel has wonderful views, but we felt the hotel needed a bit more love and care, which is ashame as the staff were lovely.

8/10 Good

Etienne, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
Accommodation was extremely pleasant and staff were great. I was on a lay over and the location was perfect for my needs. I will stay here again. The free airport shuttle is also very convenient.

10/10 Excellent

Gerard, Springs SA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business in Windhoek
We stayed here for two nights for business. The hotel is just outside Windhoek on the road to the airport. We really enjoyed it because of the view. If you like the bush atmosphere with good food you will enjoy this lodge I will definitely stay there again

8/10 Good

Masaki, Seattle, WA, USA

Nice view
Stayed a night before catching my flight to CPT. Although it's outside the Windhoek, it provides good view from each room and restaurant. You might need a car to move around the town. They have a restaurant that provides breakfast, lunch and dinner. Free Wi-Fi was excellent. The septic tank needs to be fixed. I stayed at chalet #6 and it was just front of a leaky septic tank. I immediately realized that it was foul smell around my chalet. I did not smell inside the chalet, it was not a good experience.

8/10 Good

David, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities
A very private property outside Windhoek.
A nice lodge on beautiful property. Not quite as close to Windhoek as I thought reading the info. You must take a taxi. Staff very helpful and friendly. Breakfast good but not exceptional. Dinner choices limited but prepared very well.

8/10 Good

Oliver, Northern UK

Liked: Property conditions & facilities, room comfort
Fantastic situation convenient for airport
Excellent location, individual chalet type rooms with good storage space. Public areas very nice and staff very pleasant. Fantastic location to see the sunset except marred by tropical thunderstorm (not fault of hotel staff).

8/10 Good

Valencia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serenity
overall beautiful place needs very little change - small touches

8/10 Good

Frederic, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a short visit
a nice 1 night stay close to Windhoek. Food is good.

10/10 Excellent

Karen, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for a hideaway and to relax
Staff were unbelievably friendly, helpful and always had a smile! Loved my stay here, needed to relax and unwind and it was perfect for this. Stunning sunsets and I'll definitely be recommending it. My chalet was perfect, everything you want. Thank you!

10/10 Excellent

Nico, Heidelberg, Gauteng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular River Crossing Lodge
Beautiful views of nature, mountains and Windhoek in distance. Very friendly and efficient service by all personnel. I would stay at the River Crossing Lodge any time again.

10/10 Excellent

dr n, Pretoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Windhoek!
River Crossing is beautifully located on top of a hill with magnificent views of Windhoek. Our room had the exact same view as the main building and it was such a pleasure sitting on the veranda watching the sun setting over the city! The rooms are excellent with TV, wi-fi, air-con, small lounge, fridge, coffee facilities, etc. We had a 3-course dinner which was first-class! Staff extremely friendly! I would recommend this hotel to anyone who wants a top-class experience but still affordable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Etienne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel endroit, bonne nourriture.
Stayed 2 nights in May 2024

8/10 Good

chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immer eine Empfehlung
Wieder sehr entspannt. Zuviel gegessen. Nettes, aufmerksames Personal. Wer W-Lan auf dem Zimmer braucht, muss nahe am Haupthaus bleiben.
Stayed 1 night in Feb 2024
Response from Marketing on 22 Feb 2024
Thank you very much for your review, it was great to have hosted you!

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
Unser Aufenthalt war super und die Mitarbeiter alle sehr nett und zuvorkommend. Jederzeit wieder
Stayed 1 night in Oct 2023
Response from Justine on 12 Oct 2023
Thank you so much for your wonderful feedback, it's good to hear that you have enjoyed your stay with us. Hope to you see you again soon.