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"Good central location with plenty of space in the room and excellent parking. Lightening was insufficient since bedside lights broken or no bulb. Upgrade of interior (one of the 2 rooms) would benefit the property especially for the cost charged."

"Everything about the Hotel was excellent. Lovely, friendly, very helpful staff, compty bed and room, clean and with coffee/tea/biscuits provided. Breakfast was first class, trout with poached eggs were perfect, Trish went above and beyond to help us with my disabled husband, she even collected our cases from our room and a staff member took and loaded them into our car. Would certainly stay here again."

"A historic building in a central position in Frome, clearly an old coaching inn or similar. The bedrooms sit within a maze of staircases and corridors. Some stairs are best suited to young mountain goats. My room was on the top floor, up a narrow, steep stair with a tricky turn. My stick and I managed it, just, and staff brought up and took down my case. I expected an attic-type room, but it was spacious, with high ceilings, nicely laid out and with a clean, well-maintained bathroom - full...

"The staff we had contact with were exceedingly helpful and friendly. We had dinner in the restaurant and the food quality was excellent."

"It's such a nice place in such a charming area. Their thatched roof looks so very cool. Their staff is just excellent, they all take pride in doing an excellent job. I met the sous chef twice, she and her husband (the chef) make a great team. They have a lovely old bar and I took two friends there for the Sunday roast dinner. They have a good sized parking lot. You won't be at all disappointed."

"Great for a quick one night stop. Staff all friendly"

"Characterful thatched inn in countryside location. Comfortable room & good breakfast."

"The staff were very helpful and clearly took pride in their work. Clean, comfortable bed and a nice It’s clearly an old pub and the room also had a lot of character which was a refreshing change from the tendency nowadays to make everything the same. Very nice breakfast with very friendly staff."

"A wonderful place to stay. A fantastic old building with so much character and lovely country views. Bedrooms very comfortable with great attention to detail and well thought through. Excellent breakfast and a good menu for dinner - well presented and very tasty. The highlight though were the staff throughout. It's such a pleasure to receive genuine excellent customer service from start to finish. Thank you."

"We were only given 1 teabag for our stay. No hot water in the hand basin for shaving."

"We enjoyed our stay, good breakfast and dinner, staff are helpful, will go back there again. Good location and good scenic view."