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"We booked a room for our anniversary. We are Raleigh natives and have always wanted to stay here but I think our expectations were too high. We couldn’t book a couples massage b/c we were told they get booked 2 months out. We had ants on our balcony. I was told check in was at 3:00 but we didn’t get to check in till 3:45. The staff at the front desk were snotty but the room service staff and cleaning staff were excellent. Being our anniversary and we had to ask if we could have a glass of...