โรงแรมใกล้สวนสาธารณะวิลโลว์, เมมฟิส

"This place offered the best budget-quality ratio. We stayed for a basketball tournament and the staff could not help the kids running up and down the hallways and banging on doors but tried their very best to keep the chaos under control. Ms. Diane at check-in is so sweet and pleasant. I had issues with the virtual check-in and her customer service was excellent. For additional room items like extra towels or toilet paper, you text their number and we got our items right away. The quality of...

"Everything was good."

"I have the room 2002 and it’s so bad. There's a hole in the floor when you enter the room. The bathroom is full of mold and super dirty , terribly cleaned, and the carpet is filthy. This is not a Marriott standard cleaning. "

"The people were very nice"

"This was my second time that front desk guy makes me to do reservation on line instead to do walking reservation, telling me than that not is possible at that moment, and There is a lot opportunity to improve breakfast."

"Air conditioner didn't work well. Headboard on beds wasn't clean. Bathroom wasn't cleaned very well. "

"The place have roaches very bad. The rooms are over priced and outdated"

"Brand new and feels like it. Staff was super helpful and very kind. Everyone had a smile and was amazing. The staff at the desk were so nice. I got in a little early and they didn’t give me a hard time and found a room that was ready early. That is so appreciated when you had to catch 2 flights to get there. Loved this property and will be back."

"—"

"I loved it! Everything was great! Definitely staying again.."

"Staff was excellent. I was very disappointed with my room. The bed was soft and the location was not desirable. They put me right next to the fitness center. I asked to be moved and they refused to put me in a different room. it was very busy the first night of my stay even though they have quiet hours in the lobby."

"Nice staff . Good bat and pool. Close to target and restaurants"

"It was under renovation. "

"Someone stole my credit card and booked a hotel here. According to Expedia your policy is that you can’t do full refunds even though I never stayed at your hotel. You stole money from me"

"Breakfast was good and had many options. Staff working breakfast was very kind. Front desk staff was helpful. Pool not open til Memorial Day so can’t give 5 stars on amenities (yet). Convenient. Clean. Definitely would return. "

"Good"

"Everything was nice and clean"