โรงแรมใกล้ทะเลสาบวิลโลว์, เมมฟิส

"The property was not as shown on website. The rooms had a bad smell. The beds need to thrown away along with the rest of the furniture. The fire dectors in one the room hanging of the wall. The staffing was unprofessional with there appearance. Clean that building up and you can get better businesses. Nasty! Nasty!"

"Clean room, comfortable beds. Brent was our checkin host and he was an amazing customer service person thoroughly explaining where everything was in hotel and hours available. Usual good hot breakfast included. Several great restaurants within walking distance--basically across the parking lot."

"Staff was courteous!"

"Crappy service they didnt really care cost 50 extra dollars after booking online could not cancel or get a refund pool was covered and nasty drove up to a car being dtf swatted in the parking lot! Immediately took my family and went to holiday inn"

"One of five electrical outlets worked, the sink drain would not work, the AC was very inadequate and the bed was unconfortable. breakfast was a joke"

"The staff was funky and they have piss poor customer service i will never go back again it need to be shut down and a redo all over"

"Breakfast was sparse and had to ask for items-bathtub needs refurbishing-sink and shower water was yellow last night and again this morning even after running for a while. Plenty of hot water in room. Beds very comfortable and ac worked fine. No elevator and carpet on steps needed vacuuming. TV did not work which was disappointing!"

"Clean and safe with a pleasant staff"

"Room was very clean, staff was very friendly and the breakfast was great"

"Asked for a non smoking room - walked into a room with cigarette odor. Changed rooms, only slightly better. Wi-fi / cable were adequate at best. Breakfast was poorly done with thawed out eggo waffles to be toasted, bland gravy for the biscuits, and really; sunny D for orange juice? Toilet overflowed. I had already plunged the toilet. Told front desk and still had to wait 1 1/2 hours to have someone come to check it out. Then all he did was plunge it again. He didn't wipe up the water that...

"Much safer area than other W Memphis motels cleaner than the one i stayed in at Gatlinburg"

"Always a great stay!"

"Needs hair dryers and coffee makers in the rooms"

"I loved having my room refreshed everyday. The staff was courteous and professional. I will return on my next trip to Memphis"

"It’s an old one.. they paint over every imperfection but it’s still as magical as ever"

"very good， COMFORTABLE"

"The carpet through out the hotel and room was stain and dirty. The room was nice but lacking a coffee pot and the ironing board was broken."

"The staff was rude, the rooms were dirty as well"

"Walking distance to Beale street. Safe, quiet stay. Well maintained property."