Search Hotels Near Williamstown Public Library, Williamstown

"The hotel was great. Service from Expedia was TERRIBLE! The app changed the check-in date for myself and another traveler checking in at the same time. Expedia customer service didn’t help either one of us. We both had to book a room through the hotel and pay separately for it. I chatted with a representative last night. Expedia changed the date of my check-in. When the hotel tried to change it, they could not. The Expedia representative, Kelvin, didn’t try to help AND lied to me. He never called the hotel. I was standing there and then I called to test their phone. My call went through. He said he emailed. Nothing came through. Then he disconnected the chat. 5 minutes last another woman came in with the same problem. Also Expedia. We both had to pay for a second room."

"Clean room, nice staff, easy parking"

"Friendly staff. Great parking"

"When you're in the middle of renovations, it would be good to indicate that somewhere. Instead I walked into a hotel that had no ice, little vending, no equipment in the fitness room, and only one of two elevators functioning. The first room I was placed in should NOT have been an option because it had no coffee maker, tissues, soap, alarm clock, phone, USB port, or batteries in the remote. They have a list of rooms being renovated, but I got put in one anyway. I got moved into a second room after midnight. It was an improvement, but still did not have an alarm clock or USB post anywhere."

"Good"

"It was nice"

"Had a very nice stay!!"

"The price was good enough and staff were friendly. The hotel could use a little TLC though."

"Excellent customer service. Easy check in and out. Room was immaculate!!! "