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Reviews of Comfort Inn Williamsport

2.5 out of 5
Comfort Inn Williamsport
1959 E 3rd Street, Williamsport, PA

Reviews

8.8

Excellent

Rating 10 - Excellent. 416 out of 755 reviews" "
Rating 8 - Good. 261 out of 755 reviews" "
Rating 6 - Okay. 52 out of 755 reviews" "
Rating 4 - Poor. 11 out of 755 reviews" "
Rating 2 - Terrible. 15 out of 755 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Haunya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are all so nice! Place was clean.
Stayed 1 night in May 2024

10/10 Excellent

Robert

Stayed 1 night in May 2024

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean. There were state police looking for someone in hotel when we got there which was weird and worrisome. We were in the area for a family members college graduation and not familiar with the area at all. There is a Sheetz directly next door so if needed that would be convenient. We checked in at about 6:30 pm and checked out next morning at 10am. Nothing special about the room. Dated but clean. Husband did go down for breakfast and said it was horrible, worst ever. Most likely wouldn’t stay again since there are so many other options and we paid extremely too much for the stay, but again, we weren’t familiar with the area.
Stayed 1 night in May 2024

10/10 Excellent

Rick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy who checked me in was a rock star. Friendly. Prompt. And he hooked me up with a charger for my phone!
Stayed 1 night in May 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We can count on a clean room after traveling.
Stayed 1 night in May 2024

8/10 Good

aisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Paula, Lindside

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
This would have gotten all five stars except for an experience we had with the front desk. When we got to the hotel we had a room on the third floor. We told them we had two dogs and would need a room on the first floor. They were fine with that. The next day when we came back from being out, our keys did not work. We took them to the front desk and were told that we were supposed to tell them we had 2 dogs and that there was a fee. First of all, we did tell them when we checked in. We are used to the room fee because we travel with them all the time. That is why we changed our room. Second, they said this in front of other people in the hotel lobby, and it was very embarrassing for us. Third, one of our dogs does not bark. How did they know we had 2 dogs unless someone entered our room despite there being a Do Not Disturb sign on the door? This is very concerning. Fourth, there was no apology once they realized their mistake. This is just bad business.
Stayed 5 nights in Apr 2024

8/10 Good

Matt

Stayed 1 night in Apr 2024

8/10 Good

Patricia, Northampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very friendly and the room was spacious and clean. We did not appreciate housekeeping running the vacuum in the hallway at 9:15. Housekeeping also knocked on the door at 10:20 to find out if we were leaving...when checkout is at noon! Completely inappropriate!
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff there were very good.
Stayed 4 nights in Apr 2024

8/10 Good

david, Covington

Travelled with family, Business traveller
Liked: Staff & service
The pool was extremely cold and was not heated. Staff was friendly. Cleanliness was ok.
Stayed 2 nights in Apr 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean Helpful staff
Stayed 3 nights in Mar 2024
Response from Front Desk Staff on 31 Mar 2024
Thank you for your kind words, It was a pleasure to have as our guest. We hope you will stay with us again.

10/10 Excellent

Susan

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Pros: The hotel was easy to get to and had lots to offer in the area. The front desk staff was very friendly, knowledgeable, and easy to understand. The breakfast offered was over-the-top! Cons: the hand railing and ladder going into the pool were loose. Cleaning staff entered our room even though we had not checked out-we were merely at the pool! The side of our sheet had a blood spot on it! It was right in plain view and bright red, so the cleaning staff should have seen it when making the bed.
Stayed 1 night in Mar 2024

10/10 Excellent

Art van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location close to sharing and eating
Stayed 1 night in Mar 2024
Response from Chris on 23 Mar 2024
Thank you for the compliment, it was a pleasure having you stay with us. We hope the rest of your traveling enjoyable.

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such friendly staff greet us as we arrived late at night for check in. Our room cards were ready for us and check in was simple and smooth! Breakfast was delicious. There was a constant rotation of hot coffee available which was very convenient for me. Highly recommend this hotel!
Stayed 2 nights in Mar 2024
Response from Chris on 23 Mar 2024
Thank you for your kind words. It was a pleasure to have you stay with us and we hope to see you again soon. Comfort Inn Staff

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Hillary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bedbugs!! And Expedia will not refund me!! I am furious with the way this has transpired.
Stayed 1 night in Mar 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the bed was really comfortable. The shower had good water pressure and the shower head worked great. The staff were very friendly. The breakfast included many good healthy options. Overall this was a very good value.
Stayed 1 night in Mar 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph, Kingsport

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great. The gentleman working the desk was fast and had a great personality.
Stayed 1 night in Feb 2024

4/10 Poor

Kayla

Stayed 2 nights in Feb 2024

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible from the highway and always polite staff. Rooms are very clean also.
Stayed 1 night in Feb 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this Comfort Inn. The staff was friendly and the hotel was clean and nicely decorated. The continental breakfast was good!
Stayed 1 night in Feb 2024

10/10 Excellent

Mellissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property.
Stayed 1 night in Jan 2024

10/10 Excellent

georgie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Always stay here when come to visit family in the area. Staff is friendly, hotel is clean. Great stay for the price.
Stayed 1 night in Dec 2023

10/10 Excellent

Charlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Shawn

Travelled with family
Liked: Staff & service
Cold Shower Ruins Trip
Visiting family in the area for Christmas was somewhat spoiled when there was no hot water for showers. This hotel put some type of limiter on their shower water adjuster that barely take the chill off the ice cold water. Shameful way to reduce cost at the cost of the customer experience. I will choose to stay elsewhere for our next visit.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Eric

Liked: Cleanliness
G9od
Stayed 1 night in Oct 2023

10/10 Excellent

Jeff

Stayed 1 night in Dec 2023

10/10 Excellent

Craig

Stayed 1 night in Dec 2023

10/10 Excellent

Debby Finnessy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This property provided all the necessities. It was very clean and well maintained. All staff we encountered were professional, friendly and welcoming. We will return when the need arises!
Stayed 2 nights in Dec 2023

10/10 Excellent

CARRIE, PITTSBURGH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was only a short few hours stay. Room, breakfast, check-in and staff were great.
Stayed 1 night in Nov 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Staff was great and everything was perfect!!
Stayed 2 nights in Nov 2023

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2023

8/10 Good

Raymond

Stayed 2 nights in Nov 2023

10/10 Excellent

Nancy

Stayed 1 night in Nov 2023

6/10 Okay

Shannon

Liked: Staff & service
The hotel was decent butmy room smelled of cigarette smoke, even in a non smoking room
Stayed 1 night in Oct 2023

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price....clean hotel
Stayed 2 nights in Oct 2023

8/10 Good

Phil

It was noises, tv was small and not a smart tv
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and quiet room. Conveniently located close to other businesses and restaurants. Breakfast selections were on par with other hotels of this calibre. An uneventful stay that one would expect from this hotel chain.
Stayed 1 night in Oct 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice anx Economical. Clean
Stayed 1 night in Oct 2023