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"Room was dilapidated, shower didn’t drain well. Black hand prints on white walls. Felt grimey. Bed was sunk in, hurt our back. Ripped carpet. Great location though! We loved William’s!"

"THE BEDS WERE HARD AND WE HAD TWO QUEENS BEDS AND ON ONE OF THE BED SHEETS HAD WHAT LOOKED LIKE BLOOD STAINS. THERE WAS DUST EVERYWHERE AND LEFTOVER DOG FOOD IN THE CORNER OF THE ROOM AND UNDER THE SINK. THERE WAS A SINGLE FRENCH FRY AND MORE DOG FOOD.THE PEOPLE WERE GREAT AND VERY NICE BUT CLEANING IS NOT THERE STRONG SUIT. OH AND THE FRIDGE FREEZES YOUR FOOD WE HAD TO THROW ALL OUR SALAD AND FRESH VEGETABLES AND FRUITS OUT."

"Clean room. Quiet place. "

"Breakfast great! Much variety to offer. Rafael was great to make sure what we needed. "

"Our stay was okay. The rooms were clean and served their purpose. When we first looked online at this hotel on Hotels.Com the pictures did not match the actual physical layout building. The hotel is a lot older, the kids playground was closed/roped off (website description did not say it was under construction). We didn't try the food on grounds but heard it was good. Did want to share one experience that turned us off. We bought a dessert from the depot across the hotel (coffee and goods) and went to Spencer's restaurant inside the hotel for our kids to enjoy the dessert while us adults enjoyed a beverage from the bar and the female bar tender was so rude and told us "they can't eat that in here" it was her tone that did it for us. Even after we apologized she didn't say anything back. One expects better customer service from a hotel that is expensive and supposed to be family friendly. A simple, "hey its restaurant policy that no outside food is allowed, sorry." but she was rude and bothered. Its not like we brought McDonalds or something noticeable. It was a simple dessert from their own property store. Just annoying... Oh and if you want a microwave its $10 a night."

"Very nice very clean"

"Good variety for breakfast"