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"The room was a mess and had candy in the bed room . Bathroom was dirty "

"Love this place. Great staff its one of our favorite places to stay. Close to things to do and close to hwy access"

"Sraff was Very friendly and helpful "

"No complaints, everything was great. Thank you."

"I had a disappointing experience at Best Western. The staff overall were quite inattentive and not very helpful during our stay, which made things frustrating. The only positive interaction we had was with the night staff member, who was kind and pleasant. Unfortunately, we also left a massage gun in our room, and when we called to inquire about it, we were told it wasn’t found. That was really disappointing and added to the overall negative experience. I expected better service and care,...

"They have a wonderful continental breakfast. The hotel is in a very safe area and it has anything that you could possibly need in a stay over."

"The room was clean, and the bed comfortable. It was a quiet property and the breakfast was great, with a nice selection of food. We would stay here again in the future."

"The cleaning ladies were very meticulous, thorough an accommodative. Check in was a breeze. Would recommend. Security wise very aware an routine runs"

"Parking was very easy and staff went above and beyond to accommodate all requests"

"I had bugs in my room. The kitchen area was decent. My room smelled bad..like intense body odor and was hard to sleep. I had to go to the store for odor sprays and disinfectants. Then an fire alarm went off at 6am for testing when it was scheduled for 9a. This alram wasnt a normal fire alarm sound. It was a piercing long beep. I eneded up with a severe headache that effected my vision and ringing in my ears. I had a big meeting that I couldn't do. I requested a refund at the front desk and left....

"Overall pleasant. Clean, food was not bad, room was great."

"Gostei muito do hotel"

"Really nice room the deluxe room with the jacuzzi tub was a really good room for the price. Spacious big room. "

"Best Hotel in Federal Way, 10/10 Experience every time we stay thank you guys. "

"I’ve stayed at this hotel twice and loved it both times. Will stay again when I’m in Puyallup next!"

"Yes and clean room."

"Parking was easy and the room was clean. "

"This property is nothing like what’s shown online. The photos make it look clean and well-maintained, but the reality is completely different. The condition of this place is unacceptable…dirty throughout, with carpet literally being held together by duct tape, stained and worn dining chairs, and torn bedding that should have been replaced long ago. The elevator (only 1 of 2 available) was dirty and had graffiti, and the entire building smelled strongly of cigarette smoke mixed with body...