Search Hotels Near WildPlay Niagara Falls Whirlpool Adventure Course, Niagara Falls

"Estuvo bueno solo que entraron a la habitación sin avisar antes de la hora de checkout"

"Breakfast was not included with stay and neither was parking These items are important when staying at a hotel"

"Great location. A little away from crowded places. Very clean rooms and lobby. Spacious rooms with kitchenette. Very useful if you’re travelling with a baby. The staff is polite and friendly. Highly recommend this place."

"The staff is excellent....the room is very clean but the towels was old and broken..."

"We like how convenient it is for concerts"

"I stayed here a few years ago and had good memories of it being clean and quiet. I don’t know what has happened since then because it is neither now. It was really loud, paper thin walls, and not kept up over the years. Also, I was offered late check out for free, but they still deactivated my room key at 11. Not a big deal but inconvenient as I had to bring my bags up and down several times to get my key reactivated and go back. Lastly, the offsite parking is a few blocks away. It would have been nice to know this when I booked as I would not have booked. It’s an unnecessary struggle and does not feel very safe as a woman a travelling alone, as it is in a deserted area behind some restaurants and a field."

"It was clean, the staff was great, it was in a good location but the bed wasn’t too comfy and the shower was weak"

"The room could be cleaner. had lots of hair on the floor and stuck to the wall in the washroom. "

"We showed up for our reservation to find out there was an issue with our room and we are not staying at the oaks hotel anymore but at the Hilton down the street selling it as an upgrade to is at no extra cost. We picked the oaks specifically from its location to a restaurant we were meeting a large group at. While the Hilton wasn’t much further it was not what we wanted when booking. No phone calls or email letting us know, but only finding out when finely making it through the line up at the front desk. We move to the other location which was even busier at the front desk. Get through the line and find out there was no onsite parking left and we would need to drive to a satellite lot and shuttle back. But the shuttle is free and they’ll charge us the same rate that would have been at the Oakes on-site lot. With all of the confusion and check ins at both site it was about an hour and a half to finally check in. What’s even more frustrating is if we couldn’t make it to this reservation we would have been charged for the night as it was non refundable. But we can be relocated to a completely different site no word from anyone and still pay full price. I mentioned this to the front desk at the Hilton and she let me know if I did want to cancel we would have to take that up with the Oakes and MAYBE they would give us our money back."