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"Customer service from the receptionist was great "

"It was amazing "

"No complaints of note other than the doors were pretty loud when others closed their doors. It could be heard pretty clearly which disturbed some rest"

"I was a bit sceptical of the premier inns but we gave it a go and gee I’m glad I did, it was very comfortable. The food was awesome, my child ate free and the entire experience was glorious. I will definitely be staying again."

"Amazing stuff so lovely and talkative, super tidy even the cleaners were lovely and talkative "

"Nice hotel, clean, modern, comfortable room and bed. Great location. "

"Spacious, clean and modernised. Pretty quiet too."

"Clean rooms, friendly front of house team. Great location for the gay village "

"Great and helpful service "

"Room was exceptionally clean, staff really helpful and courteous great location"

"The staff were friendly and attentive. The room was spacious, elemis products were a lovely treat. "

"Everything was very nice"

"Great location for M&S arena. Fast check in. Clean well equipped rooms and fabulous breakfast. Staff super friendly too. "