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"We stay at Springhill Suites because you always know you will have a clean room, clean hotel and grounds and friendly staff. One thing that has changed over the years is breakfast. It is not what it used to be in terms of variety. As rates increase, I would like to see the breakfast offering that used be a staple of Springhill Suites."

"Clean room, easy parking, helpful staff, good breakfast and good rates"

"Great breakfast bar. Will definitely stay there again."

"Spent the night for a visit to Seton Hill University. Hotel was clean and comfortable. Would stay again."

"Beds are terrible, and there was mold on bathroom ceiling. Don't think the exhaust fan was working"

"The staff was helpful and accommodating beyond expectations. The rooms were clean and the beds comfortable. We’ll be staying again very soon!"

"I was charged 3 times and no one seemed to know why. They said to wait 24 hours. The first 2 charges then after I called another charge showed up. the TV remote hardly worked. Very frustrating to see charges show up and no one seemed to know why. I was told to try and call when a manager was available. Tried customer service but took a very long time."

"The hotel is run down. There is a terrible musty smell in the hotel. There was mold in the bath tub. No shampoo."

"Don’t have to cancel on plans because they won’t help you figure out a solution to get a refund or a credit for a stay"

"The room was clean, check-in was seamless and the location was quiet and convenient for my needs. The room was small and spartan but good for the price."

"Nice and clean nice bed room and stuff all good"

"CLEAN"

"A needed place of refuge. Appreciate the staff and their cooperation to make it happen on short notice."

"The PROS: Clean room, it was great to have a microwave and a fridge with mini freezer area. The room was very cute and inviting. The CONS: The front desk/gift shop are smelled a bit like urine, and the room also (to a lesser extent). I think it may be inevitable with the Animal Kingdom there. The WIFI was pretty sketchy."

"It was perfect for the price and the over night visit to a sick family member."