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"Gross"

"There were no staff available and saw no cleaning staff"

"Right next to the freeway"

"We had to leave and stay at a different hotel due to the unsanitary conditions at Whitehall Cottages. The bed had dirt and hair on the sheets and all around the mattress. There’s no staff on the property and the owner didn’t respond back until later in the evening after we were already checked in to a different hotel. When I asked for a refund I was told he couldn’t do it because we booked through Expedia…"

"It was a great location, we enjoyed everything about it"

"Excelente"

"Had to change room 3 times within a 2 day stay no manger on call ac didn't work room barley cleaned didn't get blankets til midnight tics crawling on the bed the pool was nice the beds comfy staff decent just alot for a weekend stay .........."

"The staff was very helpful with my veteran son and myself so he could secure some housing."

"Everything was very clean and staff were incredible. The pool and hotub were awesome and space was clean and comfortable. The room had a nice refrigerator and microwave. Everything was clean! Breakfast was basic but everything was fresh. The location is 17 minutes from downtown Muskegon, but was an easy drive. Just stayed for 1 night - no complaints."

"Good customer service and clean room"

"The towels were stained and torn."

"Perfect stay for an overnight business trip."

"All good.. Dave was awesome when I checked in"

"This is the cleanest property I've ever stayed at. The location was perfect and in walking distance of everything. Being right on the beach was awesome. Sunsets were amazing. Staff were friendly and attentive. The pool was huge and literally 81 degrees and great for laps. I will for sure be back!!"

"First few rooms were unacceptable and had my daughter with me and there were some type of roach looking varmint types of bugs in the few rooms as well. The breakfast there compared to other baymonts very sad.. recommend if you need a cheap place to stay and dont mind visitors."

"Check in took more than 2 hours just to get assigned a room and to get keys."

"Lovely b&b with a great staff and beautiful room"

"I had surgery at a near by hospital on a Wednesday. We arrived early on a Tuesday for my required pre surgical scans. As we drove 3 hours from home I am not familiar with the area, we thought we might get an early check in time and get to bed early for my 5:30am arrive time at the hospital. But the staff at the front desk wouldn’t allow a minute before the usual check in time of 4:00pm This hotel is pretty impressive from the outside and nice on the inside. The bed and pillows are comfortable....

"It was a nice peaceful hotel in a charming town. My only complaints were I couldn't get access to the streaming apps on the TV because it looked like the previous guest was still signed on. Even though according to the guest information binder, guests are signed out when they check out. And the volume button did not work, I ended up just streaming on my phone because the TV was too loud and I didn't want to disturb the neighbors. Also, the guest binder said pilot light is always lit but it was...

"This home was comfy and centrally located. It was perfect for what we needed. Thank you!"