โรงแรมใกล้สวนสาธารณะเวสต์เฮเวน, นาไนโม

"The staff was super friendly and the Bar tender Tanja was a blast. We accidentally left something in the room and human resources were wonderful to deal with."

"Overall, I had a good stay and the hotel itself was very clean, comfortable, and well maintained. The complimentary breakfast was convenient, the Wi-Fi worked well, and having on-site coin-operated laundry was a great bonus during travel. A special thank you to the gentleman working the night shift during my stay on April 26–27 - he provided excellent customer service and made check-in very welcoming and pleasant. My only concern during the stay was with one interaction at the front desk in the...

"It was perfection! The room was so quiet and the view peaceful. The whirlpool hot tub in the little round log house was excellent with shower facilities on site. The staff was friendly and helpful, even printing out a map so we could easily find the restaurant recommended to us. Lots of variety for breakfast choices and plenty of good coffee. Loved the complimentary cookies on arrival."

"Clean and updated room. Super friendly staff. Great central location located on the seawall. "

"Everything was first class except for technology issues for me checking in/ out. My dog really liked the fenced dog area and made a new friend."

"The staff were helpful and professional. The room small and not much clean I wouldn’t pay more than hundred dollar for it."

"clean room, easy parking, ev charger."

"Breakfast was good. Room was ok. Had carpet and would rather not have it. Gives a dirty feeling. Had to go to a different floor for ice. Behind on supplying hand soap, etc in big containers. Very inconvenient. We’re good at tidying room and providing fresh towels 2nd day."

"Room was great but was suprised to see a breakfast burrito left in the fridge "

"We just stayed for one night, but check in/out was seamless, lots of parking in the garage, the room was very clean. We loved the black out blinds. Definitely would stay again."

"Was jice space couche andnpull out bed were loud and wasnt a spare blanket etc "

"Front desk service (including parking) was outstanding. Lots of space in our room. Aging property meant great value and a very comfortable stay"

"Had a wonderful stay at this motel! The rooms were comfortable, and newly renovated. The staff was friendly and welcoming, and the check-in process was smooth. Overall, a very pleasant experience with excellent value for money."

"Pleasant hotel but could use some sprucing up "

"Quick and easy check in. Will stay again"

"I’ve stayed here a few times, and the staff have always been kind and helpful! We got the standard 2 queen beds, the room is spotless, the beds are comfortable and there’s great wifi and cable! The kitchen is fully equipped and has everything you need for some home cooking while you’re away! The motel is super close to many amenities (great Indian spot near by.) I always choose to stay here while I’m travelling!"

"The place was clean! A bright, simple room, one queen bed, a window to the street, bathrooms close by across the hall. There's a roomy kitchen-living-relaxing space, fridges, free tea and coffee (the manager, John, makes a pot in the morning.) The location was excellent--right on the corner of Bastion and Commercial street, giving you walkable access to all the main attractions of Nanaimo. You can tell the place is cared for--houseplants are watered, no dying philodendrons malingering in the...

"The room was clean, comfortable, and properly maintained, which I appreciated. However, my experience at the front desk was disappointing. The girl at the hotel counter was very rude and unprofessional. She did not know how to speak to customers respectfully and lacked basic customer service skills. Good hospitality starts with polite and professional staff, so this part of the experience was not satisfactory."

"All good"