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"After Air Canadian stranded us by canceling our flight the staff at Park Plaza Hotel went out of their way to accommodate us. A one night free upgrade and breakfast. Upon leaning we were stuck for a week while awaiting a new flight, they again went out if their way to ensure we were comfortable and could stay for the duration of our extended wait. Much appreciate. "

"Great location facilities and cleanliness. Every member of staff is amazing they cannot do enough for you, so friendly helpful polite and professional. Sea Containers is very lucky to have Babs Naz Nappin & Taz as members of their team such lovely people. We highly recommend Sea Containers cannot fault them on anything 💯 "

"Wonderful accommodations.. centrally located.. definitely will stay here again!"

"I booked this hotel for my wife and her friend for a theatre weekend. She said 'the staff were lovely, the room was quiet despite being in central London, the beds were comfy, good breakfast. We both appreciated the nice aromas throughout the hotel and the level of cleanliness. The upgrade was an amazing bonus. It made such a difference between being a nice weekend and being a really special weekend. It was fab!'"

"Love this hotel. Never disappoints. Staff are friendly and helpful and rooms are clean and modern. Great location for a West End break."