Studio Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, cots/infant beds
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Reviews of Baymont by Wyndham West Plains

2.5 out of 5
Baymont by Wyndham West Plains
1605 Imperial Drive, West Plains, MO

Reviews

8.0

Very good

Rating 10 - Excellent. 370 out of 890 reviews" "
Rating 8 - Good. 288 out of 890 reviews" "
Rating 6 - Okay. 132 out of 890 reviews" "
Rating 4 - Poor. 58 out of 890 reviews" "
Rating 2 - Terrible. 42 out of 890 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

LeAnna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

wade

Travelled with pets, Travelled with partner
My sheets were dirty, shower curtain broken, people partied in the hallway and parking lots children screaming and running through the halls, it said pet friendly. But I was charged for having a 2 pound dog. I will stick with Hilton there are no hidden fee there.
Stayed 2 nights in May 2024

10/10 Excellent

Patrick

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is quiet . And ste staff is very hepfull.
Stayed 1 night in May 2024

10/10 Excellent

James

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was very courteous, professional and helpful.
Stayed 1 night in May 2024

10/10 Excellent

Peter

Liked: Cleanliness, amenities
Always great!!
Stayed 2 nights in May 2024

6/10 Okay

Bobbi

Travelled with partner
Liked: Staff & service
This property was okay for one night but was very out dated and older. The check in was a little bit of a wait. Linens were clean and we slept well.
Stayed 1 night in May 2024

8/10 Good

Mark

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Tammie

Travelled with partner
Liked: Staff & service
The remote did not work. The room had a weird smell the night staff was very friendly
Stayed 1 night in May 2024

10/10 Excellent

christy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came through visiting family and stopped overnight. It was easy to find, the staff friendly and helpful and the beds comfortable. Our only problem was that we couldn't change the channel on the tv with the remote but that was nothing major, we could still change the channel from the box itself. We did order dominos pizza and had delivered. I wouldn't recommend Dominos as it took nearly 2 hours to get our food. This had nothing to do with the hotel. We were just to tired from traveling to go out and attempt to find anything and thought it would be easy. The hotel was safe, quiet and comfortable. I would stay again if I am every back up that way.
Stayed 1 night in Apr 2024

10/10 Excellent

Brandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We forgot a small bag. The manager and staff were very helpful in locating it the next evening and arranging to return the bag to our home. Thank you so much.
Stayed 1 night in Apr 2024

6/10 Okay

Ben, Coon Rapids

Stayed 1 night in Mar 2024

8/10 Good

Rose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 4 nights in Apr 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very clean. Loved the room, it had a fridge and microwave which is very nice to have. The girl at the front desk was so nice. Breakfast was great.
Stayed 2 nights in Apr 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. Everything was very clean.
Stayed 4 nights in Mar 2024

2/10 Terrible

Gretchen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool heater hasn't worked in months, but the staff lies when you call and ask. The crime rate is high at this hotel. Toilet didn't function and no one bothered to fix it. I left after the first night. I didn't even care if if got a refund. I didn't feel safe after hearing stories of drug busts and housekeeping finding bloody children's clothing.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came for the eclipse and we found this property better than we expected. Excellent quality employees who were genuinely good concerned people. With a full house the morning employee was pushed to keep up with that many breakfasts but she kept right on going and made sure everyone got whatever they wanted. Nice pool, nice exercise room, close to restaurants, just an overall great stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price !
Stayed 1 night in Apr 2024

8/10 Good

Aneta

Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an extremely clean hotel and the bed mattresses were the more modern hybrid style. Very comfortable. The staff was great and very helpful. I wish all lower priced hotels operated like this one.
Stayed 1 night in Apr 2024

10/10 Excellent

Valerie

Stayed 1 night in Apr 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Echoe

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the hot breakest
Stayed 1 night in Mar 2024

8/10 Good

Frank

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the stay was overall nice. The back door was not able to be opened from the outside. This made getting a pet in and out difficult.
Stayed 1 night in Mar 2024

6/10 Okay

Sally

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Caprice

Stayed 1 night in Mar 2024

10/10 Excellent

Abbi

Stayed 1 night in Mar 2024

10/10 Excellent

Ravi, Vernal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Night staff is great to help
Stayed 1 night in Mar 2024

6/10 Okay

Frank

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very helpful. the room overall was nice, very clean, but in the morning went to take a shower and no curtain. the smoke detector was hanging off the wall. The rear door was unable to be opened from the exterior, this was not helpful as we had a dog and wanted to take him out close to the room because he alerts on strangers. You really need maintance.
Stayed 1 night in Mar 2024

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, amenities
It was a nice room but the beds were not comfortable. No elevator had to drag heavy suitcases upstairs.
Stayed 1 night in Mar 2024

10/10 Excellent

Angela

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Frank

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pet rooms and excellent shower
First time staying at this location. Stayed in a pet room, as there were 2 pups traveling with us. The room was clean and the beds comfortable and the shower was one of the best I’ve ever had in a hotel. As far as the room goes the only negative for us was the height of the toilet. It was very low, so having bad knees it made it hard to sit and get up. The staff was friendly, but it seemed they may have been understaffed. We had the complementary breakfast the first morning, but it left much to be desired. The eggs were cold and their sausage was not refilled. They had also ran out of milk and we were not a fan of the coffee. So the next two days we had coffee elsewhere. All and all I would still recommend this location and will stay there again when we’re in the area.
Stayed 3 nights in Feb 2024

8/10 Good

Ravin

Travelled with family
Liked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Sarah

Stayed 1 night in Feb 2024

8/10 Good

Nicole

Stayed 1 night in Feb 2024

10/10 Excellent

JoAnn

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very friendly and helpful upon entering. The hotel smelled great as we walked down the corridor. Our room was spacious, clean and had everything we needed. We would definitely recommend this hotel.
Stayed 1 night in Feb 2024

8/10 Good

Summer

Business traveller
Liked: Cleanliness, staff & service
Everything was clean and nice, but we specifically booked it for hot tub and pool and they were not available.
Stayed 1 night in Feb 2024

10/10 Excellent

sharron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd stay again
Nice place, no elevator.
Stayed 1 night in Jan 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problem except I asked for room 1st floor b cause I have bad knees and bad back!!!! Only thing they had on 1st floor was where animals had been. I have asthma so we took upstairs room. Not happy but we did it!!! With a lot pain
Stayed 1 night in Jan 2024

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2024

8/10 Good

Rhonda

Travelled with family
Stayed 1 night in Jan 2024

6/10 Okay

Dee

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Advertisement shows pool, however it is closed during the winter season. Wish I would have been aware. Otherwise it was clean & comfortable!
Stayed 2 nights in Jan 2024

4/10 Poor

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was nice but didn’t know what they were doing with room keys . For the first 4/5 days we had to go to the front desk every day to have our keys reprogrammed . After 2 other people resetting our keys the 5th night a different person was there and said they most likely didn’t do the correct amount of days on the keys . How is it 2 other people that run the desk didn’t know that?! We had to move rooms because the fridge got unplugged and defrosted all over the floor ( floors are vinyl not carpet -odd) . The shower curtain would not close properly because the rod was broken causing us to soak the floor every time the shower was used and the shower would make a high pitch noise the entire time while in use . The beds were as hard as the floor ! We barely slept at all due to them being so uncomfortably hard . The walls are super thin , dogs were barking all night . Their other exit door was broken the whole time there so you had to walk through the front / main entrance even though our room was near the other door . Phones were unplugged , microwave was missing a leg and sounded awful . Housekeeping never swept the whole time we were there and so you would have stuff all over your feet if you dare took your shoes off . Holes in drywall and caked over fixes that looked awful . Very unsatisfied as I knew this property when it was the holiday inn at one point and it was once great . Has gone downhill significantly!
Stayed 7 nights in Dec 2023

8/10 Good

Tacarra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Donna E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable stay
Good location and parking. Very comfortable bed for a good night sleep. Great shower. Good hot breakfast. Price was reasonable. We would stay here again when traveling through.
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding staff very friendly and helpful. We forgot a charger block and they provided one for the night. The room was above standard very clean and comfortable. This was are second stay at this location in West Plains and will stay there again when in town. No only was the room clean but the hotel overall was clean. The dining room area was exceptionally clean as was the lobby. The grounds are very well kept and nicely landscaped.
Stayed 1 night in Dec 2023

10/10 Excellent

Kanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Going home for Christmas
Stayed overnight. Clean room. Comfortable bed.
Stayed 1 night in Dec 2023