โรงแรมและที่พักเวสต์ เฮฟเวน

"Staff was very courteous and the room was clean. The breakfast had something for everyone."

"Front desk staff was delightful, but everytime we came down, hotel guests were outside smoking and talking on the phone sitting on the bench right across from the lobby. We stayed on the fouth floor (reserved mostly for 1 night stay guests). The floor had areas that felt unsteady. Our first room had a running toilet and smelled bad, so the lovely front desk person moved us. Totally understand this is a budget hotel so my expectations may be higher than they should be, but I think cleanliness...

"More of a trucking stop type of motel. Issues with the room itself - hair found on sheets, no hair dryer, but the main reason we left early is we kept getting a intermittent (but very strong) smoke smell inside the room. It may have been something in the AC. Single staff on-hand was helpful but understandably swamped and was unable to resolve our issue so we did not stay more than one night"

"Perfect location and walking distance to downtown restaurants. Friendly staff, nice breakfast."

"The hallways on third floor smelled like cigarette smoke, our room smells like dirty gym socks , the dishwasher was on and steaming the room We did get a new room and the pull out couch was broken , three people had to sleep on one bed ,"

"Great place to stay"

"We had a nice stay ay this hotel. The only problem was they had to work on the plumbing and shut the water off from 10:00 a.m. to 4:00 p.m. and we were not made aware. They claimed there was an email sent but when you're on vacation you don't really check your emails and when I did check there was no email from them about it. So they really should have sent a letter under the door of the room. If we were made aware we would have made arrangements to shower earlier in the morning instead of go...

"The tub did not drain so could not even shower and sink was awkward."

"The staff was stellar. The young woman who checked me in, trained me on the door fob and refigured the TV remotes after I messed them up was beyond awesome! The bed was comfortable and the hotel was quiet but I kept hearing the a/c churning even though I had earplugs in. I think it was from the unit above me because the a/c in my room wasn't that noisy. Secondly, for what I paid ($175) for one night, I don't think it was great value. The breakfast was good and delivered spot on but...

"I loved how clean this hotel was. I liked the kitchen and full fridge in our room. They have a little food section in the lobby to grab some small meals at if you didn’t bring food. They have a coffee station in the lobby along with a coffee pot in the room. They give you a welcome bag which was very nice. We loved this hotel, we will be returning."

"was State at this property a year ago and it was wonderful, regrettably a lot has changed. The furniture on this trip was all beat up, bathroom had holes in the walls and chips of paint missing, blanket was stained. They have coffee in the office, but the office is closed until 11 AM. The staff appeared to try to be helpful, but pretty much incompetent."

"Room clean & comfortable. A/C quiet & efficient.Staff very friendly"