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"Everything was perfect and actually more than what we expected. We had been in the area had booked a room at a hotel but then we heard about West End Flats, we checked it out and we were very impressed. On the other hand, we had booked a hotel online and not really satisfied with it. We are, ordinary people, but we still like a room that is clean and does not have a horrible smell.It's just we had booked it in already checked in. It was too late to get reimbursement. It was worth the one time...

"Wouls stay again when I travel to VA"

"The room was clean, beds & pillows very comfortable. Linda, at check in, was very kind and helpful. "

"Very good"

"The room was spacious and clean. Very inviting! The check in staff were pleasant. "

"Check-in was very pleasant. The agent at the front desk was very welcoming, thorough and helpful."

"We have been staying here for 4 years. It’s clean, everyone is nice. Breakfast is simple, but good. I highly recommend!"

"Clean, night staff was kind. Decent breakfast. Good location away from the interstate. "

"Yes"

"Nice to have handicap room in first floor and close to front door"

"Check in was great with Clara - friendly, helpful, personable, knowledgeable, and efficient. Room was nice - clean. Disappointed in the pet (policy) rate - stayed at a Marriott location yesterday and was only charged a 20 dollar refundable deposit. Most pets (at least my pet) is/are more well behaved than some kids these days and there is no extra charge for kids. That’s humor. I do understand that is not always the case, but seems the good ones are overcompensating for the bad ones. "

"Great road trip stop with pets"

"Great hotel. Clean and comfortable. Road noise is present but negligible. Cafe next door is a plus too. "

"Everything was perfect, beautiful and clean room, easy parking (and free despite what Expedia tried to charge). Lee at the front desk was an unexpected delight and made our visit so comfortable. The breakfast had tons of options, we have 4 small kids and even our picky eaters were very happy."

"Chambre très confortable, mais la toilette laissait couler de l’eau à toutes les minutes. Nous avons averti les gens concernés. On nous a offert de changer de chambre, mais nous étions déjà déballés et installés. La porte fermée c’était moins bruyant. En espérant que le problème sera réglé pour les suivants. Petit déjeuner copieux et tout sentait bon, même dans les corridors. À recommander "

"Staff let us arrive early so grand children could swim. :-)"

"Very nice room. No Complaints"

"Yes everything was great! "

"Basic hotel needs met. Clean, good area, safe."

"Very nice hotel!"