"Overall the stay was okay. The room temp was great and the beds were comfy. Staff was nice upon arrival.
There was a bug in one of our beds. We brought it up to the front desk and we were offered an ice cream as a compromise. We asked for management to reach out to us and never heard from them. We brought it up again at checkout and they said “that would never happen here.” Asked again for a manager to reach out and still nothing.
We had 7 guests in our room and had 1 towel in the bathroom....
"Overall the stay was okay. The room temp was great and the beds were comfy. Staff was nice upon arrival.
There was a bug in one of our beds. We brought it up to the front desk and we were offered an ice cream as a compromise. We asked for management to reach out to us and never heard from them. We brought it up again at checkout and they said “that would never happen here.” Asked again for a manager to reach out and still nothing.
We had 7 guests in our room and had 1 towel in the bathroom....
Jared